--- title: "Smart Order Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Smart Order Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/10032719/Smart-Order/" page_type: "product" language: "en" --- # Smart Order Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Smart Order ## What is Smart Order? Cloud and mobile-based hotel property management software that centralizes operations for lodging businesses. The system features a front desk module handling reservation management, room inventory control, housekeeping, and pricing through a unified dashboard. Smart Order includes a channel manager that integrates bookings from multiple sources in real-time to prevent overbookings, while its direct booking engine enables properties to receive reservations from search engines and social media platforms. The software provides payment processing automation to streamline transactions. ## What is Smart Order used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smart Order?[Manage this product listing](https://www.g2.com/products/smart-order-hotel-property-management-system-pms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smart Order 0.0 VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,623) Value For Money 0.0 (0) Value For Money 4.6 (1,549) Customer Service 0.0 (0) Customer Service 4.7 (1,591) ## Smart Order alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Smart Order Overview ### What company size and specific industries is Smart Order built for? Smart Order is designed for small and medium-sized accommodation providers, including hotels, guesthouses, and vacation rentals. It is aimed at operators in the hospitality sector that need a solution suited to property businesses of varying sizes, from smaller independent sites to mid-sized operations. Features and Usability ### What are the key features of Smart Order? Smart Order offers reservations management, booking management, and online booking alongside availability management and rate management. It also includes billing and invoicing, built-in accounting, reporting and analytics, customer database tools, user management, and third-party integrations for multi-property, multi-location, and multi-currency operations. Integrations ### Which third-party tools and platforms does Smart Order integrate with? Smart Order integrates with 2 third-party tools: PriceLabs and Stripe. These catalog integrations cover pricing and payments, giving Smart Order connections to core tools used for rate management and transaction processing. Getting Started and Support ### What training and onboarding options does Smart Order offer? Smart Order provides live online sessions and documentation for team training. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Smart Order offer? Smart Order provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback about support is available here, so user experience details such as response times or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) Smart Order supports all three of the features reviewers value most: **Reservations Management**, **Calendar Management**, and **Online Booking**. Combined, these capabilities help businesses manage bookings accurately, keep room availability up to date, and accept reservations through digital channels, allowing teams to run day-to-day property operations more efficiently. API Application programming interface that allows for integration with other systems/databases Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Billing & Invoicing Create, manage, and send invoices or bills to customers Booking Management Create, update, and manage bookings, itineraries, and reservations Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Calendar Management Track and manage schedules and meetings via an integrated calendar Smart Order 33 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catering Management: Manage catering operations/processes - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Rate Management: Track/optimize rates in relation to usage - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Essential $0.00 It includes: - Front Desk - Basic Report - Mobile App - Customer Management Professional $5/mo, $50/yr, 15% off, volume It includes: - OTA Channel & Booking Engine - Reports & Analysis - Housekeeping - Self Check-In - Multi-Calendar ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.