---
title: "Service Manager Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Service Manager Software - reviews, pricing plans, popular comparisons to other Waste Management products and more."
source_url: "https://www.capterra.com/p/10032787/Service-Manager/"
page_type: "product"
language: "en"
---

# 

 Service Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Service Manager

## What is Service Manager?

Service Manager is an all-in-one software platform built for washroom, hygiene and facilities management providers. It brings together everything you need to run your business in one place – from agreements, invoicing and stock control to scheduling, route optimisation and mobile workforce management. With Service Manager you can manage clients, sites and agreements in a central system. You can optimise delivery routes and assign jobs with ease, track stock, inventory and waste management data, and support drivers and field staff through the mobile app. Customers gain 24/7 access via the customer portal, and automated invoicing and reporting save valuable time. Trusted by washroom and hygiene companies across the UK, Service Manager helps you streamline operations, reduce costs and improve customer service.

## What is Service Manager used for?

[Waste Management](https://www.capterra.com/waste-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£12

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Service Manager?[Manage this product listing](https://www.g2.com/products/service-manager/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Service Manager

0.0

VS.

[5.0 (27)](https://www.capterra.com/p/116609/Trash-Flow/reviews/)

Starting Price

£12

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (114)

Value For Money

0.0 (0)

Value For Money

4.9 (87)

Customer Service

0.0 (0)

Customer Service

5.0 (105)

## Service Manager alternatives

[0.0](https://www.capterra.com/p/103755/HazMat-T-T/#reviews)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[4.7 (27)](https://www.capterra.com/p/246148/Basestation/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (16)](https://www.capterra.com/p/79230/WAM-Hauler-Easy-Bill-Route/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/)

[4.4 (114)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/102848/EHS-Management-Software/)

## FAQs about Service Manager

Features and Usability

### What are the key features of Service Manager?

Service Manager offers activity dashboard, activity tracking, and reporting & statistics for monitoring operations, plus scheduling, job management, and job tracking for day-to-day work. It also includes billing & invoicing, quotes/estimates, customer database, inventory management, route management, GPS, geographic maps, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Service Manager starts at £12 per user per month for the Vehicles plan, which includes Real Time Visibility, Service Manager Mobile, and Signature Capture. The Small Team plan costs £90 per user per month and adds Onboarding and Training. Enterprise pricing is not listed, and no free trial or free version is shown.

Integrations

### Which third-party tools and platforms does Service Manager integrate with?

Service Manager integrates with 3 accounting platforms: QuickBooks Online, Sage Accounting, and Xero. These connections cover core financial workflows for invoicing, bookkeeping, and reconciliation, giving Service Manager a focused set of third-party integration options for accounting data management.

Getting Started and Support

### What training and onboarding options does Service Manager offer?

Service Manager provides live online sessions, documentation, and videos to support team onboarding. Live online sessions can guide setup and product use in real time, documentation offers written reference material, and videos support self-paced learning and review of key features.

Getting Started and Support

### What customer support options does Service Manager offer?

Service Manager provides Email/Help Desk, Knowledge Base, Phone Support, and 24/7 Live Rep support. No reviewer feedback on support experience is available, so user sentiment about response times, helpfulness, or common frustrations cannot be summarized from the catalog data.

## Features

AI summary

Based on 87 Waste Management reviews

Capterra data shows that buyers of waste management software rank the following features as their top priorities:

-   **Mobile Access** (**73%** of reviewers rated this feature as critical)
-   **Scheduling** (**71%**)
-   **Dispatch Management** (**67%**)

Service Manager supports **Mobile Access** and **Scheduling**, giving teams the ability to work from the field and coordinate service timing more efficiently. However, it does not offer **Dispatch Management**. Instead, it provides other features that reviewers also rate as important, including **Routing** (**71%**), **Billing & Invoicing** (**63%**), and **Customer Database** (**53%**), helping businesses organize service routes, manage payments, and keep customer records in one system.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Data Import/Export

Import and export data to and from software applications

Fleet Management

Management of commercial motor vehicles for work-related purposes

Geographic Maps

Visualize locations on a map

Service Manager 21 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Data Import/Export: Import and export data to and from software applications
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- Geographic Maps: Visualize locations on a map
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Job Management: Manage and track all job information and associated tasks
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Mobile Access: Access software remotely via mobile devices
- Quotes/Estimates: Generate quotes or estimates for customers
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Waste Collection: Scheduling and dispatching personnel to collect waste from various locations
- Waste Disposal: Removing, discarding, recycling or destroying unwanted materials
- Waste Management: Track and report on waste management and disposal processes.
- Waste Profiles: Information regarding chemical properties of wastes
- Waste Tracking: Track and segment collected waste based on their properties

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## Pricing

[View pricing plan details](https://www.capterra.com/p/10032787/Service-Manager/pricing/)

Vehicles

£12.00

Per User,Per Month

It includes:

-   Service Manager Mobile
-   Real Time Visibility
-   Signature Capture

Small Team

£90.00

Per User,Per Month

It includes:

-   Onboarding
-   Training

Enterprise

Contact vendor for details

It includes:

-   24/7/365 Support
-   Multiple Depots
-   Customer Portal

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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