--- title: "WhatZCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WhatZCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10032803/WhatzCRM/" page_type: "product" language: "en" --- # WhatZCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) WhatZCRM ## What is WhatZCRM? WhatZCRM is a WhatsApp-based customer relationship management solution that integrates with the WhatsApp Business API to streamline business communications. The system features multi-department functionality with dedicated WhatsApp numbers, real-time chat management, and comprehensive contact management capabilities including customer profiles and interaction history. WhatZCRM includes AI-powered chatbots, workflow automation, appointment scheduling, and detailed analytics for tracking performance metrics. The platform offers task management with deadline tracking, proposal creation and delivery, invoice management, and sales analytics with performance metrics. Additional features include campaign management for marketing automation, dynamic tagging for contact organization, and calendar integration for scheduling management. ## What is WhatZCRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WhatZCRM?[Manage this product listing](https://www.g2.com/products/whatzcrm-whatzcrm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WhatZCRM 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $12 Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## WhatZCRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about WhatZCRM Overview ### What company size and specific industries is WhatZCRM built for? WhatZCRM is designed for small to mid-sized businesses that need CRM, sales automation, marketing technology, customer engagement, workflow automation, and business analytics. It is also suited to companies in the IT and software sector that want to manage sales, retention, and productivity in one system. Features and Usability ### What are the key features of WhatZCRM? WhatZCRM offers contact management, lead management, and sales pipeline management for tracking prospects and deals. It also includes email marketing, email templates, and multi-channel communication, plus campaign management, segmentation, forecasting, reporting/analytics, task management, alerts/notifications, and data import/export. Pricing ### How much does it cost and what fees or limitations are included? WhatZCRM starts at $12 per month for the Starter plan, which includes 1 WhatsApp number, up to 3 team members, 1,000 companies, and 1,000 contacts. The Advanced plan is $24 per month flat rate, and the Premium plan is $48 per month flat rate. A free trial is available. Integrations ### Which third-party tools and platforms does WhatZCRM integrate with? WhatZCRM integrates with 10 third-party tools and platforms, including Calendly, Facebook Business Suite, Google Ads, Google Sheets, Instagram, Microsoft Outlook, Shopify, Stip, WooCommerce, and Zapier. Its catalog covers scheduling, advertising, spreadsheets, email, e-commerce, and automation connections for common business workflows. Getting Started and Support ### What training and onboarding options does WhatZCRM offer? WhatZCRM provides live online training and documentation. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and feature lookup. These are the training formats listed in the catalog. Getting Started and Support ### What customer support options does WhatZCRM offer? WhatZCRM provides email/help desk and phone support. These channels give users direct ways to contact the support team for account, setup, or troubleshooting questions. ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) WhatZCRM supports **Data Security**, which helps protect sensitive customer information and maintain trust. However, it does not include **Customer Database** or **Real-Time Data**. Instead, it offers **Contact Management** (**44%**), giving teams a way to organize customer details and keep records accessible in one place, helping businesses manage relationships more effectively and respond to customer needs with better context. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Management Manage, organize, and store contact information Data Import/Export Import and export data to and from software applications Data Security Protect sensitive data for digital privacy WhatZCRM 23 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10032803/WhatzCRM/pricing/) Starter $12.00 Per Month It includes: - 1 WhatsApp Number Up to 3 Team Members 1,000 Companies 1,000 Contacts Advanced $24.00 Flat Rate,Per Month It includes: - 3 WhatsApp Numbers - Up to 15 Team Members - 10,000 Companies - 10,000 Contacts - 10,000 Deals - 25,000 Chat Messages - 10,000 Bulk Messages - 5,000 Tasks & Proposals - 15 Bulk Message Campaigns Premium $48.00 Flat Rate,Per Month It includes: - 5 WhatsApp Numbers - Up to 30 Team Members - 25,000 Companies - 25,000 Contacts - 25,000 Deals - 50,000 Chat Messages Enterprise Contact vendor for details It includes: - 10+ WhatsApp Numbers - Unlimited Team Members - 50,000+ Companies - 50,000+ Contacts - 50,000+ Deals - 100,000+ Chat Messages - Unlimited Tasks & Proposals ## Integrations [ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.