# WhatZCRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WhatZCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10032803/WhatzCRM/reviews

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# 

 WhatZCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

WhatZCRM

## What is WhatZCRM?

WhatZCRM is a WhatsApp-based customer relationship management solution that integrates with the WhatsApp Business API to streamline business communications. The system features multi-department functionality with dedicated WhatsApp numbers, real-time chat management, and comprehensive contact management capabilities including customer profiles and interaction history. WhatZCRM includes AI-powered chatbots, workflow automation, appointment scheduling, and detailed analytics for tracking performance metrics. The platform offers task management with deadline tracking, proposal creation and delivery, invoice management, and sales analytics with performance metrics. Additional features include campaign management for marketing automation, dynamic tagging for contact organization, and calendar integration for scheduling management.

## What is WhatZCRM used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$12

Per Month

Free trial  
available

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Do you work for WhatZCRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.whatzcrm.com&name=WhatZCRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WhatZCRM

0.0

VS.

[4.5 (4,462)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

$12

Per Month

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (4,363)

Value For Money

0.0 (0)

Value For Money

4.3 (3,497)

Customer Service

0.0 (0)

Customer Service

4.4 (3,506)

## WhatZCRM alternatives

[4.4 (18,784)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about WhatZCRM

Overview

### What company size and specific industries is WhatZCRM built for?

WhatZCRM is designed for small to mid-sized businesses that need CRM, sales automation, marketing technology, customer engagement, workflow automation, and growth analytics. It is also suited to companies in IT and software that want tools for sales, retention, productivity, and business reporting.

Features and Usability

### What are the key features of WhatZCRM?

WhatZCRM offers contact management, lead management, and sales pipeline management for organizing prospects and deals. It also includes email management, email marketing, and email templates, plus campaign management, segmentation, and marketing automation. Additional features include reporting/analytics, forecasting, task management, alerts/notifications, and data import/export.

Pricing

### How much does it cost and what fees or limitations are included?

WhatZCRM starts at $12 per month for the Starter plan, which includes 1 WhatsApp number, up to 3 team members, 1,000 companies, and 1,000 contacts. The Advanced plan is $24 per month flat rate, and the Premium plan is $48 per month flat rate. A free trial is available.

Integrations

### Which third-party tools and platforms does WhatZCRM integrate with?

WhatZCRM connects to 10 third-party tools and platforms, including Calendly, Facebook Business Suite, Google Ads, Google Sheets, Instagram, Microsoft Outlook, Shopify, WhatsApp Business API, WooCommerce, and Zapier. These integrations cover scheduling, advertising, productivity, social media, commerce, and automation.

Getting Started and Support

### What training and onboarding options does WhatZCRM offer?

WhatZCRM provides live online training and documentation for teams getting started. Live online sessions support guided instruction from a trainer, while documentation offers written reference material for self-paced review of features and setup steps.

Getting Started and Support

### What customer support options does WhatZCRM offer?

WhatZCRM provides email/help desk and phone support. User experience details about support quality are not available in the catalog, so only the listed channels can be confirmed. The support setup centers on direct contact options for questions, troubleshooting, and account assistance.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Contact Management

Manage, organize, and store contact information

Data Import/Export

Import and export data to and from software applications

Data Security

Protect sensitive data for digital privacy

WhatZCRM 23 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Import and export data to and from software applications

Protect sensitive data for digital privacy

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Form predictions based on past and present data/trends

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Score a lead on their quality or likelihood to buy based on certain behaviors

Automate workflows and trigger campaigns based on customer actions

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Group leads or contacts based on their specific characteristics

Create, manage and track all task activities and progression

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We can help you find the software with the features you need.

## Pricing

Free Trial

Starter

$12.00

Per Month

It includes:

-   1 WhatsApp Number Up to 3 Team Members 1,000 Companies 1,000 Contacts

Advanced

$24.00

Flat Rate,Per Month

It includes:

-   3 WhatsApp Numbers
-   Up to 15 Team Members
-   10,000 Companies
-   10,000 Contacts
-   10,000 Deals
-   25,000 Chat Messages
-   10,000 Bulk Messages
-   5,000 Tasks & Proposals
-   15 Bulk Message Campaigns

Premium

$48.00

Flat Rate,Per Month

It includes:

-   5 WhatsApp Numbers
-   Up to 30 Team Members
-   25,000 Companies
-   25,000 Contacts
-   25,000 Deals
-   50,000 Chat Messages

## Integrations

[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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