--- title: "newLab Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about newLab Software - reviews, pricing plans, popular comparisons to other Electronic Lab Notebook products and more." source_url: "https://www.capterra.com/p/10032818/newLab/" page_type: "product" language: "en" --- # newLab Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) newLab ## What is newLab? newLab is a lab management software that centralizes laboratory operations for research facilities on the ServiceNow platform. The system features equipment and resource management capabilities for tracking assets, scheduling maintenance, and optimizing utilization across multiple sites. newLab includes service request management with automated workflows and approvals to streamline internal lab services and team collaboration. The platform provides analytics dashboards offering insights into lab performance metrics, equipment usage patterns, and operational efficiency to support decision making. The software integrates with existing lab systems including LIMS, ELN, and ERP through API connectivity while maintaining regulatory compliance through automated audit logs, data integrity controls, and traceability features. ## What is newLab used for? [Medical Lab](https://www.capterra.com/medical-lab-software/)[Electronic Lab Notebook](https://www.capterra.com/electronic-lab-notebook-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for newLab?[Manage this product listing](https://www.g2.com/products/newlab/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### newLab 0.0 VS. [5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/) Starting Price Contact vendor Starting Price $2500 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (21) Value For Money 0.0 (0) Value For Money 4.8 (21) Customer Service 0.0 (0) Customer Service 4.8 (21) ## newLab alternatives [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Avalon LIS](https://www.capterra.com/p/33053/Avalon-Laboratory-System/) [4.9 (21)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/) Starting price $900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/33053/Avalon-Laboratory-System/) [TELCOR RCM](https://www.capterra.com/p/119399/TELCOR-RCM/) [4.7 (16)](https://www.capterra.com/p/119399/TELCOR-RCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119399/TELCOR-RCM/) ## FAQs about newLab Features and Usability ### What are the key features of newLab? newLab offers sample management, inventory management, scheduling, and an activity dashboard for tracking lab operations. It also includes API access, EDI, data security, third-party integrations, and alerts/notifications to support data exchange, system connections, and operational oversight. Integrations ### Which third-party tools and platforms does newLab integrate with? newLab integrates with ServiceNow. Getting Started and Support ### What customer support options does newLab offer? newLab provides FAQ/Forum support for users seeking answers and peer discussion. With no reviewer feedback available on support experiences, there is no evidence to describe response times, helpfulness, or common frustrations. The support setup is limited to the listed channel and its self-service discussion format. ## Features AI summary Based on 82 Electronic Lab Notebook reviews Capterra reviewers point to these as the features buyers care about most when comparing medical lab software: - **Lab Instruments Integration** (**50%** of reviewers rated this feature as critical) - **Data Import/Export** (**75%**) - **Secure Data Storage** (**80%**) newLab includes other capabilities that reviewers also rate as important, such as **Data Security** (**64%**) and **Sample Management** (**47%**). Together, these features help businesses protect sensitive lab information, keep sample records organized, and support more consistent day-to-day lab operations, giving teams better control over data handling and workflow tracking. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Data Security Protect sensitive data for digital privacy EDI Transfer of data from one computer system to another Inventory Management Track and manage inventory levels to maintain proper supply Sample Management Manage and track the state, location and condition of materials collected for examination newLab 8 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Data Security: Protect sensitive data for digital privacy - EDI: Transfer of data from one computer system to another - Inventory Management: Track and manage inventory levels to maintain proper supply - Sample Management: Manage and track the state, location and condition of materials collected for examination - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- ## Pricing ## Integrations [ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.