# Reviato Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Reviato Software - reviews, pricing plans, popular comparisons to other Social Listening Tools products and more. Source: https://www.capterra.com/p/10032873/Reviato --- # Reviato Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Reviato ## What is Reviato? Reviato is hospitality-focused review analytics software for restaurants, cafes, boutique hotels, and guesthouses. It brings guest reviews from Google, TripAdvisor, Booking.com, Airbnb, and Facebook into one dashboard, then highlights sentiment, recurring topics, and the issues worth fixing next. Teams use Reviato to understand what guests keep praising or complaining about without reading every review manually. ## What is Reviato used for? [Review Management](https://www.capterra.com/review-management-software/)[Social Listening Tools](https://www.capterra.com/social-listening-tools-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reviato?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.reviato.com&name=Reviato) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reviato 0.0 VS. [4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,423) Value For Money 0.0 (0) Value For Money 4.4 (1,227) Customer Service 0.0 (0) Customer Service 4.6 (1,376) ## Reviato alternatives [4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [5.0 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about Reviato Overview ### What company size and specific industries is Reviato built for? Reviato is designed for restaurants, cafes, boutique hotels, guesthouses, and other hospitality operators that manage guest reviews across major review sites. It fits small to midsize businesses in the hospitality sector that need to monitor and respond to customer feedback. Features and Usability ### What are the key features of Reviato? Reviato offers review monitoring, sentiment analysis, and negative feedback management for tracking customer opinions. It also includes audience analytics, trend analysis, and performance metrics, plus multi-channel data collection, keyword filtering, multi-account management, reporting and analytics, dashboards, and collaboration tools for organizing response workflows. Pricing ### How much does it cost and what fees or limitations are included? Reviato starts at $50 per month for the Starter plan, with Growth at $100 per month and Professional at $200 per month. A free trial is available. Starter manages 1 business, Growth 5, and Professional 25, with review collection from Airbnb, Booking, Google Maps, and Tripadvisor. Getting Started and Support ### What customer support options does Reviato offer? Reviato provides Email/Help Desk, FAQ/Forum, and Phone Support. No reviewer feedback is available to describe support speed, helpfulness, or common frustrations, so only the listed contact options can be confirmed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Audience Analytics Track and analyze various metrics such as demographics, psychographics, behavior and other insights Brand Tracking Monitor social media posts or web that mention a particular brand Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Reviato 23 features Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Track and analyze various metrics such as demographics, psychographics, behavior and other insights Monitor social media posts or web that mention a particular brand Provides a channel for team members to share AI models, media files, communicate, and work together Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Tracks metrics that provide insight into how a user interacts with any interface or product Monitor and collect information from social media based on specific keywords Observe and track the demand, usage, progress or quality of a system, product, or user Manage and post content across multiple social media accounts and platforms simultaneously Collect information from multiple sources Manage and support multiple locations Process and analyze human language in text or audio form Identify, track, and respond to negative feedback A set of indicators that tracks the performance of networks, applications, systems, teams, etc. View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Track activity on sites such as Facebook, Twitter, Instagram, etc. Review data from past periods to reveal recurring tendencies and predict future performance ## Pricing Free Trial Starter $50.00 Flat Rate,Per Month It includes: - Access To The Most Common Set Of Features - Manage 1 Business - Platforms To Gather Reviews From: Airbnb, Booking, Google Maps, Tripadvisor - Unlimited Reviews For A Limited Time Growth $100.00 Flat Rate,Per Month It includes: - The Most Popular Plan For SMBs - Manage 5 Businesses - Platforms To Gather Reviews From: Airbnb, Booking, Google Maps, Tripadvisor - Unlimited Reviews For A Limited Time Professional $200.00 Flat Rate,Per Month It includes: - Perfect For Growing Businesses That Need More Scale - Manage 25 Businesses - Platforms To Gather Reviews From: Airbnb, Booking, Google Maps, Tripadvisor - Unlimited Reviews For A Limited Time ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.