--- title: "Reviato Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Reviato Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/10032873/Reviato/" page_type: "product" language: "en" --- # Reviato Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Reviato ## What is Reviato? Reviato is hospitality-focused review analytics software for restaurants, cafes, boutique hotels, and guesthouses. It brings guest reviews from Google, TripAdvisor, Booking.com, Airbnb, and Facebook into one dashboard, then highlights sentiment, recurring topics, and the issues worth fixing next. Teams use Reviato to understand what guests keep praising or complaining about without reading every review manually. ## What is Reviato used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/)[Social Listening Tools](https://www.capterra.com/social-listening-tools-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reviato?[Manage this product listing](https://www.g2.com/products/reviato/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reviato 0.0 VS. [### YouScan](https://www.capterra.com/p/173036/YouScan/) [4.9 (124)](https://www.capterra.com/p/173036/YouScan/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $499 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (124) Value For Money 0.0 (0) Value For Money 4.6 (117) Customer Service 0.0 (0) Customer Service 5.0 (122) ## Reviato alternatives [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) [4.2 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/277011/Brandwatch/) Highest Rated [Blabla](https://www.capterra.com/p/10032849/Blabla/) [5.0 (9)](https://www.capterra.com/p/10032849/Blabla/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10032849/Blabla/) [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) [4.4 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121447/Sprout-Social/) [Reputation](https://www.capterra.com/p/167624/Reputation-com/) [4.4 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167624/Reputation-com/) ## FAQs about Reviato Overview ### What company size and specific industries is Reviato built for? Reviato is designed for restaurants, cafes, boutique hotels, guesthouses, and other hospitality operators that manage guest reviews across major review sites. It fits small to mid-sized businesses in the hospitality sector that need a focused way to handle online feedback and reputation management. Features and Usability ### What are the key features of Reviato? Reviato offers review monitoring, review notification, response management, and negative feedback management for tracking and handling customer reviews. It also includes sentiment analysis, trend analysis, audience analytics, and brand tracking, plus multi-channel data collection, dashboard reporting, collaboration tools, API access, and multi-account management. Pricing ### How much does it cost and what fees or limitations are included? Reviato starts at $50/month for the Starter plan, which manages 1 business and includes access to Airbnb, Booking, Google Maps, and Tripadvisor. Growth costs $100/month for 5 businesses, and Professional is $200/month for 25 businesses. A free trial is available, and all plans include unlimited reviews for a limited time. Getting Started and Support ### What customer support options does Reviato offer? Reviato provides email/help desk, FAQ/forum, and phone support. With no reviewer feedback available on support experiences, no claims can be made about response times, helpfulness, or common frustrations. Users can contact support through the listed channels for product questions and account assistance. ## Features AI summary Based on 255 Reputation Management reviews Capterra data shows that buyers of Social Listening Tools rank the following features as their top priorities: - **Trend Analysis** (**45%** of reviewers rated this feature as critical) - **Keyword Filtering** (**44%**) - **Multi-Channel Data Collection** (**52%**) Reviato supports all three features reviewers value most: **Trend Analysis**, **Keyword Filtering**, and **Multi-Channel Data Collection**. Together, these capabilities help businesses spot emerging topics, narrow in on relevant conversations, and gather insights across platforms, allowing teams to monitor brand sentiment and respond with better timing and context. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Audience Analytics Track and analyze various metrics such as demographics, psychographics, behavior and other insights Brand Tracking Monitor social media posts or web that mention a particular brand Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Reviato 23 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights - Brand Tracking: Monitor social media posts or web that mention a particular brand - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Location: Manage and support multiple locations - Natural Language Processing: Process and analyze human language in text or audio form - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10032873/Reviato/pricing/) Starter $50.00 Flat Rate,Per Month It includes: - Access To The Most Common Set Of Features - Manage 1 Business - Platforms To Gather Reviews From: Airbnb, Booking, Google Maps, Tripadvisor - Unlimited Reviews For A Limited Time Growth $100.00 Flat Rate,Per Month It includes: - The Most Popular Plan For SMBs - Manage 5 Businesses - Platforms To Gather Reviews From: Airbnb, Booking, Google Maps, Tripadvisor - Unlimited Reviews For A Limited Time Professional $200.00 Flat Rate,Per Month It includes: - Perfect For Growing Businesses That Need More Scale - Manage 25 Businesses - Platforms To Gather Reviews From: Airbnb, Booking, Google Maps, Tripadvisor - Unlimited Reviews For A Limited Time ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.