# Nexivo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Nexivo Software - reviews, pricing plans, popular comparisons to other Contact Center products and more.

Source: https://www.capterra.com/p/10032897/Nexivo

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# 

 Nexivo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Nexivo

## What is Nexivo?

Nexivo is a cloud-based contact center platform for customer service and business communication. The system features AI-powered chat and voice agents that handle conversations in multiple languages, providing continuous customer support with the option to transfer to human agents when necessary. Nexivo integrates with WhatsApp and Microsoft Teams, allowing businesses to maintain existing workflows while enabling teams to manage customer interactions across various channels regardless of location. The platform includes analytics tools and streamlined workspaces designed to help manage customer communications efficiently. Nexivo supports voice calls, video calls, SMS, WhatsApp,Teams integration, and website live chat functionality, recording interactions to maintain service quality.

## What is Nexivo used for?

[Contact Center](https://www.capterra.com/contact-center-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Nexivo

0.0

VS.

[4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting Price

Contact vendor

Starting Price

$115

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (3,607)

Value For Money

0.0 (0)

Value For Money

4.2 (2,662)

Customer Service

0.0 (0)

Customer Service

4.3 (2,770)

## Nexivo alternatives

[4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[Sobot](https://www.capterra.com/p/10025756/Sobot/)

[4.9 (106)](https://www.capterra.com/p/10025756/Sobot/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Nexivo

Features and Usability

### What are the key features of Nexivo?

Nexivo offers automated routing, live chat, and multi-channel communication as its core features. Automated routing directs inquiries to the right team or agent, live chat supports real-time messaging, and multi-channel communication covers interactions across multiple customer contact channels.

Integrations

### Which third-party tools and platforms does Nexivo integrate with?

Nexivo integrates with Microsoft Teams and WhatsApp. These connections cover team communication and messaging, giving Nexivo support for collaboration and customer interaction across two widely used platforms.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What customer support options does Nexivo offer?

Nexivo provides email/help desk support and an FAQ/forum for customer assistance. These channels give users a written path for common questions and account issues, with help organized for self-service and ticket-based contact. No reviewer feedback is available to describe response times or support quality.

## Pricing

### Starting price

Free trial not available

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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