# TrioPBX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TrioPBX Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more. Source: https://www.capterra.com/p/10032898/TrioPBX --- # TrioPBX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) TrioPBX ## What is TrioPBX? TrioPBX – Hosted VoIP Phone System for Modern Teams Ideal for: SMBs, support teams, remote agents, and call centers seeking an easy-to-use, scalable hosted PBX platform with included free minutes and global reach. Why Choose TrioPBX? 🧠 Smarter Call Handling Set up IVRs, queues, voicemail routing, and call recording in minutes β€” all managed from your browser. πŸ“ž Free Monthly Calling Minutes Every user subscription includes free outbound minutes, helping teams save without compromising quality. 🌍 Work Anywhere, Answer Everywhere Use WebRTC or mobile softphones to make and receive calls on the go. Your team can be fully remote β€” and still sound like they’re all in the same office. πŸ€– AI Voice Agents (Optional Add-on) Automate repetitive calls with speech recognition and OpenAI-powered responses. Perfect for 24/7 lead capture or after-hours handling. πŸ“Š Real-Time Insights Monitor live calls, agent statuses, and performance metrics with real-time wallboards and detailed call report ## What is TrioPBX used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrioPBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://triopbx.com&name=TrioPBX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrioPBX 0.0 VS. [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price $5 Per User, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (881) Value For Money 0.0 (0) Value For Money 4.5 (792) Customer Service 0.0 (0) Customer Service 4.6 (812) ## TrioPBX alternatives [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about TrioPBX Overview ### What company size and specific industries is TrioPBX built for? TrioPBX is designed for SMEs and multi-location enterprises, as well as virtual and remote offices. It also targets call centers and customer support teams, retail and eCommerce businesses, sales and marketing teams, educational institutions, healthcare providers, and logistics organizations. Features and Usability ### What are the key features of TrioPBX? TrioPBX offers call center management features such as automatic call distribution, call routing, queue management, ring groups, and IVR. It also includes call recording, call monitoring, voicemail, CRM, contact management, reporting and analytics, real-time monitoring, mobile access, SMS messaging, and third-party integrations. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? TrioPBX starts at $5 per user/month for the Basic plan, with Advanced at $8 and Premium at $12. A free trial is available. Basic includes 200 local minutes, 24/7 support, and one-year call log retention, while Advanced and Premium add more minutes and features. Integrations ### Which third-party tools and platforms does TrioPBX integrate with? TrioPBX integrates with over 110 third-party tools and platforms, including 1CRM, 1Click Invoice, A1 Tracker, Bluebird, Book4Time, Bookatable, Bookingbird, Bookingplan, CRM 49, CRM Analytics, CRM Aven, CRM CIGAM, CRM Educacional, CRM Impulsa, CRM Travels, CRM and Kanban for Zendesk, CRM for CPG, CRM in Cloud, CRM.io, and CRMBOOST. Getting Started and Support ### What training and onboarding options does TrioPBX offer? TrioPBX provides live online training and documentation. Live online sessions support guided setup and direct instruction, while documentation gives teams written reference material for self-paced review and step-by-step consultation when learning the system. Getting Started and Support ### What customer support options does TrioPBX offer? TrioPBX provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users several ways to find answers and contact assistance, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatic Call Distribution Distribute/route/connect calls Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Disposition Track and report on call outcomes TrioPBX 39 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports For Cloud-based phone system that sends and receives calls via the internet. Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Record the audio of phone conversations for quality assurance purposes Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Send messages via SMS Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $5.00 Per User,Per Month It includes: - 200 Local Minutes (Covers Landline And Mobile Calls) - Multi-Lingual Interactive Voice Response (IVR) - Ring All Devices - Call Recording (1 Year) - Dashboard - Web Phone - Phone Number (1 Number For All Users) - Calling Minutes (200 Minutes US) - Forward Calls To Device - Instant Call Recording - Schedule Group Settings - Per Min Call Expense Limit - Internal Team Calling (Local Dial) - Audit Logs - Feedback For Calls - 24/7 Customer Support - Call Logs Retention: 1 Year - Concurrent Calls: Unlimited - Number Of Users: Up To 5 Users Advanced $8.00 Per User,Per Month It includes: - 400 Local Minutes - Click To Dial - Inbound Block List - Email Notification For Voicemail - Holiday Routing (Time-Based Rules) - Direct Inward Dialing (DID) Based Routing - Multi-Lingual IVR (Greetings) - Call Recordings (Full) - Integration With CRM - Automatic Call Distribution - Call Scripting - Call Notes And Ratings - Role-Based Access Control - IVR - Call Reminder - After Call Work - Call Cascading - Custom Greetings - Black List/Blocking - Call Tagging - Webhook - Chat Support - Intelligent Reports/Analytics - Reports Via Email - Call Logs Retention: Lifetime - Concurrent Calls: Unlimited - Number Of Users: Up To 50 Users Premium $12.00 Per User,Per Month It includes: - 500 Local Minutes - Custom Greetings - Audit Logs (Activity) - Webhook - 24/7 Support - Custom Integrations - Dedicated Account Manager - Advanced Integrations - VPN Support - Custom Caller ID - Call Analytics Dashboard - Voicemail Transcription - Call Queues - Warm And Blind Transfer - Live Call - Holiday Routing - Pause & Resume Recording - Multi-Level IVR - Conference Calling - Call Barging - Call Whisper - Compliance Call Recording - Smart DID Routing - Route To External Number - Call Logs Retention: Lifetime - Concurrent Calls: Unlimited ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ Odoo](https://www.capterra.com/p/135618/Odoo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.