--- title: "Genasys Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Genasys Software - reviews, pricing plans, popular comparisons to other Insurance products and more." source_url: "https://www.capterra.com/p/10032905/Genasys/" page_type: "product" language: "en" --- # Genasys Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Genasys ## What is Genasys? Genasys is a unified, cloud based insurance platform designed specifically for insurers, MGAs and brokers that need to move beyond legacy systems without disrupting the business. Bringing policy, claims and billing together in a single environment, Genasys gives you enterprise grade control over complex product sets, high volumes and multi channel distribution while keeping teams aligned on one version of the truth. Built for modern insurance operations, Genasys combines rich core functionality with low code configuration so you can design and govern products, rating and workflows at speed, with embedded audit and controls to reduce operational risk. Its open API architecture, with hundreds of documented RESTful end points, connects digital journeys, pricing engines, data enrichment and finance systems to create a scalable platform for continuous improvement. ## What is Genasys used for? [Claims Processing](https://www.capterra.com/claims-processing-software/)[Insurance Policy](https://www.capterra.com/insurance-policy-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £10000 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Genasys?[Manage this product listing](https://www.g2.com/products/genasys/claim_requests/new?auto=true) ## Genasys Overview Updated September 2026 AI summary Genasys offers insurance-focused software designed to support businesses of all sizes with claims processing, policy management, and workflow automation. It features tools such as audit trails, commission management, document handling, quotes, and estimates. With deployment options spanning cloud and Windows, Genasys also provides activity tracking, insurance rating, and self-service portals for expanded capabilities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Genasys 0.0 VS. [4.2 (142)](https://www.capterra.com/p/70671/Applied-Epic/reviews/) Starting Price £10000 Usage Based, Per Month Starting Price $1000 One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.9 (81) Value For Money 0.0 (0) Value For Money 3.7 (59) Customer Service 0.0 (0) Customer Service 4.2 (79) ## Genasys alternatives Highest Rated [5.0 (3)](https://www.capterra.com/p/10017028/Encompass/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [A1 Tracker](https://www.capterra.com/p/166909/A1-Tracker/) [4.9 (81)](https://www.capterra.com/p/166909/A1-Tracker/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166909/A1-Tracker/) [Figtree General Insurance Claims](https://www.capterra.com/p/276726/Figtree-General-Insurance-Claims/) [5.0 (1)](https://www.capterra.com/p/276726/Figtree-General-Insurance-Claims/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276726/Figtree-General-Insurance-Claims/) [AdInsure](https://www.capterra.com/p/200794/AdInsure/) [0.0](https://www.capterra.com/p/200794/AdInsure/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/200794/AdInsure/) ## FAQs about Genasys Overview ### What company size and specific industries is Genasys built for? Genasys is designed for insurers, MGAs, brokers managing delegated authority, reinsurers, and organizations operating in the London Market. It is suited to companies in the insurance sector rather than a specific business size, serving firms involved in underwriting, broking, and reinsurance activities. Features and Usability ### What are the key features of Genasys? Genasys offers insurance workflow management, including claims management, policy management, billing and invoicing, and commission calculations. It also includes configurable workflows, role-based permissions, audit trail and compliance tracking, document management, client and self-service portals, plus real-time reporting, alerts, and third-party integrations. Integrations ### Which third-party tools and platforms does Genasys integrate with? Genasys integrates with over 10 third-party tools and platforms across CRM, payments, analytics, and automation. Key integrations include Dynamics 365, Microsoft Azure, Microsoft Power BI, Salesforce Platform, Stripe, Xero, Worldpay for Business, and n8n.io. Getting Started and Support ### What training and onboarding options does Genasys offer? Genasys provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Genasys offer? Genasys provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users a written path for questions, self-service guidance, and troubleshooting. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 470 Insurance reviews Capterra data shows that buyers of insurance software rank the following features as their top priorities: - **Payment Processing** (**64%** of reviewers rated this feature as critical) - **Insurance Policy Management** (**56%**) - **Policy Management** (**52%**) Genasys supports all three of the features reviewers value most: **Payment Processing**, **Insurance Policy Management**, and **Policy Management**. Together, these capabilities help businesses handle premium payments more efficiently, keep policy details organized, and manage coverage changes with greater accuracy, allowing teams to maintain smoother day-to-day insurance operations. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Genasys 73 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Claims Adjuster Management: Manage insurance and claims adjuster agents - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Settlement: Process of paying the insurance sum to the policyholder - Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commenting/Notes: Leave comments and notes on documents for others to view - Commission Calculations: Calculate employees' commissions based on certain rules - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - EDI: Transfer of data from one computer system to another - Electronic Claims: A paperless claim form that is electronically shared - For Insurance Industry: Intended to be used by insurers - Forms Management: Store, manage and track all forms in a centralized location - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Insurance Policy Management: Create, administer and manage insurance policies for various customers and insurance lines - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Life & Health: Businesses operating within the life and health insurance sectors - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Payment Processing: Accept, record, and reconcile financial transactions - Policy Management: Create, manage, and track policies and procedures within an organization - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Workflow: Create, manage, or update project workflows. - Property & Casualty: Specialized for companies in property and casualty (P&C) insurance sector - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Main Pricing £10,000 Usage Based,Per Month ## Integrations [ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ n8n.io](https://www.capterra.com/p/198028/n8n-io/)[ Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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