# Medreception AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Medreception AI Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more.

Source: https://www.capterra.com/p/10032928/Medreception-AI/reviews

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# 

 Medreception AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Medreception AI

## What is Medreception AI?

HIPAA-compliant artificial intelligence receptionist system for medical practices that handles front desk operations including call routing, appointment scheduling, insurance verification, and patient record updates. It supports multiple languages to handle communication with patients and integrates with existing electronic health record systems and phone systems. The platform provides analytics and reporting capabilities to help medical practices track operational data. The system manages incoming calls, processes patient information, schedules appointments, and updates records while maintaining security compliance standards required for healthcare organizations.

## What is Medreception AI used for?

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

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Starting price

$495

Flat Rate, Per Month

Free trial  
not available

Free version not included

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Do you work for Medreception AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://medreception.ai&name=Medreception AI)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Medreception AI

0.0

VS.

[4.4 (367)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

$495

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (636)

Value For Money

0.0 (0)

Value For Money

4.3 (576)

Customer Service

0.0 (0)

Customer Service

4.2 (603)

## Medreception AI alternatives

Highest Rated

[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[3.9 (1,368)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

[4.7 (636)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140062/Pabau-CRM/)

## FAQs about Medreception AI

Features and Usability

### What are the key features of Medreception AI?

Medreception AI offers appointment management, automated scheduling, and calendar management for booking and schedule control. It also includes communication management and patient records management for handling patient interactions and data, plus practice management, reporting and statistics, and third-party integrations for broader clinic operations.

Pricing

### How much does it cost and what fees or limitations are included?

Medreception AI starts at $495 per month for the Essential plan, which includes 500 AI call minutes and daytime service. The Professional plan is $995 per month with 1,000 minutes, and the Elite plan is $1,495 per month with 1,500 minutes, plus discounted $0.99 additional AI minutes and free AI setup.

Integrations

### Which third-party tools and platforms does Medreception AI integrate with?

Medreception AI integrates with five healthcare systems and payment tools: AdvancedMD EHR, Elation, Greenway Health Pay, NextGen, and eClinicalWorks. These integrations cover electronic health records and payment processing, giving Medreception AI connections to widely used practice management and clinical platforms.

Getting Started and Support

### What training and onboarding options does Medreception AI offer?

Medreception AI provides videos as a training option for teams getting started. Videos support self-paced viewing and can be used to review product features, setup steps, and common workflows as needed.

Getting Started and Support

### What customer support options does Medreception AI offer?

Medreception AI offers email/help desk support and an FAQ/forum for customer assistance. These channels give users direct help and self-service guidance. No reviewer feedback about support quality is available, so response times, helpfulness, and common frustrations cannot be described.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Patient Records Management

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Practice Management

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Medreception AI 8 features

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set up connections to third-party platforms to improve business processes

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## Pricing

Essential

$495.00

Flat Rate,Per Month

It includes:

-   500 Minutes Of AI Call
-   Daytime Service
-   Katie AI – Call routing, appointment scheduling and patient record updates

Professional

$995.00

Flat Rate,Per Month

It includes:

-   1,000 Total Minutes Of AI Call
-   Multilingual AI Answering
-   Annie AI – Covers after-hours, weekend and holiday calls
-   Sallie AI – Manages rescheduling, referrals, and demographic uploads

Elite

$1,495

Flat Rate,Per Month

It includes:

-   1,500 Total Minutes Of AI Call
-   After-Hours Services
-   Optional Virtual Human Assistant
-   Bailey AI – Assists with new patient intake, pre-op & pre-visit questionnaires
-   Charlie AI – Preps patient charts for streamlined appointments

## Integrations

[

AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[

eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[

Elation](https://www.capterra.com/p/147889/ElationHealth/)[

NextGen](https://www.capterra.com/p/144594/NextGen/)[

Greenway Health Pay](https://www.capterra.com/p/10030770/Greenway-Health-Pay/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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