# Understory Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Understory Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/10032940/Understory

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# 

 Understory Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Understory

## What is Understory?

Understory is an experience management solution that combines booking functionality, calendar management, payment processing, and marketing tools in a single system. The platform enables businesses to create and manage various experiential offerings including classes, tours, tastings, arts and crafts, adventure activities, health and yoga sessions, and accommodation bookings. Understory features customizable booking pages, automated guest communications, calendar organization tools, and integration capabilities with payment processors and third-party applications. The system provides analytics through dashboard overviews that display sales insights and booking metrics. Understory works across multiple devices, allowing experience creators to manage operations from anywhere while delivering a streamlined booking experience for guests.

## What is Understory used for?

[Calendar](https://www.capterra.com/calendar-software/)[Event Booking](https://www.capterra.com/event-booking-software/)[Reservations](https://www.capterra.com/reservations-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€19

Flat Rate, Per Month

Free trial  
available

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Do you work for Understory?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://understory.io/&name=Understory)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Understory

0.0

VS.

[4.9 (45)](https://www.capterra.com/p/205144/TripWorks/reviews/)

Starting Price

€19

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (45)

Value For Money

0.0 (0)

Value For Money

4.8 (43)

Customer Service

0.0 (0)

Customer Service

4.9 (44)

## Understory alternatives

[4.9 (27)](https://www.capterra.com/p/170092/Jezzam/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.7 (116)](https://www.capterra.com/p/133845/BookSteam/reviews/)

Starting price

$19.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (103)](https://www.capterra.com/p/117299/Bookeo/reviews/)

Starting price

$14.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activities Booking

Allows businesses to offer customers reservations for a variety of activities.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Attendance Tracking

Track the attendance of specific individuals or groups

Understory 49 features

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

A way to visually represent data where different categories of items are marked with different colors

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Electronically collect payments for goods or services

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Manage and support multiple languages

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Real-time registration over the web

Accept, record, and reconcile financial transactions

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Plan availability and assign specific time slots for tasks and resources

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Make a list and register visitors

Record, update and manage waiting lists

Built-in website builder or integration with third-party site

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We can help you find the software with the features you need.

## Pricing

Free Trial

Starter

€19.00

Flat Rate,Per Month

It includes:

-   4% booking fee
-   Pass-On Booking Fee: Allowed (Choose Who Covers The Fee)
-   Ticket Types (Kids, Adults, Etc.)
-   Add-Ons For Tickets (Food, Drinks, Extras)
-   Group Tickets
-   Private Experiences (Hidden Via Private Link)
-   Manual Bookings (Add Bookings Manually)
-   Close Registrations Before Event (Set Deadline)
-   Waitlist For Experiences
-   Customizable Online Store (Colors, Fonts, Images)
-   Gift Cards (Sell Digital, Instant Payment)
-   Team Planning & Roles (Guides, Managers, Admins)
-   Max 500 bookings annually (rolling)

Growth

€49.00

Flat Rate,Per Month

It includes:

-   3.25% booking fee
-   Pass-On Booking Fee: Allowed (Choose Who Covers The Fee)
-   Ticket Types (Kids, Adults, Etc.)
-   Add-Ons For Tickets (Food, Drinks, Extras)
-   Group Tickets
-   Private Experiences (Hidden Via Private Link)
-   Manual Bookings (Add Bookings Manually)
-   Close Registrations Before Event (Set Deadline)
-   Waitlist For Experiences
-   Customizable Online Store (Colors, Fonts, Images)
-   Gift Cards (Sell Digital, Instant Payment)
-   Team Planning & Roles (Guides, Managers, Admins)
-   Max 1500 bookings annually (rolling)

Enterprise

€149.00

Flat Rate,Per Month

It includes:

-   2.5% booking fee
-   Unlimited Bookings
-   Pass-On Booking Fee: Allowed (Choose Who Covers The Fee)
-   Ticket Types (Kids, Adults, Etc.)
-   Add-Ons For Tickets (Food, Drinks, Extras)
-   Group Tickets
-   Private Experiences (Hidden Via Private Link)
-   Manual Bookings (Add Bookings Manually)
-   Close Registrations Before Event (Set Deadline)
-   Waitlist For Experiences
-   Customizable Online Store (Colors, Fonts, Images)
-   Gift Cards (Sell Digital, Instant Payment)
-   Team Planning & Roles (Guides, Managers, Admins)

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[

Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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