--- title: "Teldrip Insights Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Teldrip Insights Software - reviews, pricing plans, popular comparisons to other Conversation Intelligence products and more." source_url: "https://www.capterra.com/p/10032943/Teldrip-Insights/" page_type: "product" language: "en" --- # Teldrip Insights Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Teldrip Insights ## What is Teldrip Insights? Teldrip Insights is a call tracking and conversation intelligence tool that transforms business communications through advanced features. The platform includes real-time sentiment analysis to understand caller emotions, call routing to connect callers with appropriate agents, and automated campaign optimization to enhance performance. Teldrip Insights offers an interactive voice response system for establishing customer connections, comprehensive analytics for identifying trends, personalized engagement capabilities for improved interactions, partner management tools for streamlined collaboration, and real-time bidding management for optimizing investments. The system integrates with numerous business tools while providing detailed call data analysis for informed decision-making and improved customer engagement through its click-to-call technology. ## What is Teldrip Insights used for? [Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Teldrip Insights?[Manage this product listing](https://www.g2.com/products/teldrip-pulse/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Teldrip Insights 0.0 VS. [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price $10 Usage Based, Per Month Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (364) Value For Money 0.0 (0) Value For Money 4.5 (349) Customer Service 0.0 (0) Customer Service 4.5 (345) ## Teldrip Insights alternatives Highest Rated [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (364)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152004/Call-tracking-software/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [JustCall](https://www.capterra.com/p/157853/JustCall/) [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157853/JustCall/) ## FAQs about Teldrip Insights Overview ### What company size and specific industries is Teldrip Insights built for? Teldrip Insights is designed for marketing and advertising departments, sales departments, franchises and multi-location businesses, as well as home services and other local businesses. It is best suited to organizations that need call and lead insights across distributed locations and customer-facing teams. Features and Usability ### What are the key features of Teldrip Insights? Teldrip Insights offers call tracking, call recording, automatic transcription, and call reporting for contact center activity. It also includes real-time analytics, dashboards, sentiment analysis, compliance tracking, and access controls/permissions, plus CRM, lead management, and third-party integrations for campaign and performance monitoring. Pricing ### How much does it cost and what fees or limitations are included? Teldrip Insights starts at $10 per month for the Starter plan, which includes 150 free call minutes, 2 free local/toll-free numbers, and $0.055 per additional minute. The $49 Professional plan includes 500 free minutes, 5 free numbers, and $0.045 per additional minute. Enterprise uses custom pricing. Integrations ### Which third-party tools and platforms does Teldrip Insights integrate with? Teldrip Insights integrates with 9 third-party tools, including Freshsales, Google Ads, HubSpot CRM, LeadSquared, Mailchimp, Mixpanel, Semrush, Workbooks, and Zendesk Suite. These catalog integrations cover CRM, marketing, analytics, and customer support platforms. Getting Started and Support ### What training and onboarding options does Teldrip Insights offer? Teldrip Insights provides documentation for teams getting started. Documentation offers written reference material for reviewing setup steps, learning product functions, and checking usage details at their own pace. Getting Started and Support ### What customer support options does Teldrip Insights offer? Teldrip Insights provides Email/Help Desk, a Knowledge Base, and Chat for customer support. These channels give users direct help, self-service guidance, and quick messaging access. No reviewer feedback about support quality, response times, or common issues is available in the catalog data. ## Features AI summary Based on 483 Conversation Intelligence reviews Capterra data shows that buyers of conversation intelligence software rank the following features as their top priorities: - **Automatic Transcription** (**70%** of reviewers rated this feature as critical) - **Call Recording** (**60%**) - **Natural Language Processing** (**64%**) Teldrip Insights supports all three of the features reviewers value most: **Automatic Transcription**, **Call Recording**, and **Natural Language Processing**. Together, these capabilities help businesses capture conversations accurately, review calls in detail, and extract useful insights from spoken interactions, allowing teams to improve coaching, monitor performance, and make better decisions from customer conversations. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Teldrip Insights 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automatic Call Distribution: Distribute/route/connect calls - Automatic Transcription: Use AI to convert voice into text automatically - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Decision Making: Makes informed choices based on available data and objectives - Intent Recognition: Helps understand a user's intentions/actions - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Natural Language Processing: Process and analyze human language in text or audio form - Notes Management: Allow users to create, edit, and sort multiple notes - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trend/Problem Indicators: Visually identify direction of development and areas that require attention --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10032943/Teldrip-Insights/pricing/) Starter $10.00 Usage Based,Per Month It includes: - Free Calls: 150 Min Per Month - Additional Call Cost: $0.055 /Min - Free Local/Toll-Free Numbers: 2 - Rent Local/Toll-Free: $2 /Month Per Number Professional $49.00 Usage Based,Per Month It includes: - Free Calls: 500 Min Per Month - Additional Call Cost: $0.045 /Min - Free Local/Toll-Free Numbers: 5 - Rent Local/Toll-Free: $1 /Month Per Number Enterprise Contact vendor for details It includes: - Custom Pricing - Exclusive Support - Dedicated Manager - Customizable Free Calls - Additional Call Cost - Free Local/Toll-Free Numbers ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Semrush](https://www.capterra.com/p/151962/SEMrush/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Freshsales](https://www.capterra.com/p/155563/Freshsales/)[ LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[ Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)[ Workbooks](https://www.capterra.com/p/109648/Workbooks-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.