# CubeAPM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CubeAPM Software - reviews, pricing plans, popular comparisons to other Application Performance Management products and more.

Source: https://www.capterra.com/p/10032955/CubeAPM/pricing

---

# 

 CubeAPM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CubeAPM

## What is CubeAPM?

CubeAPM is a unified observability and application performance monitoring (APM) platform built on OpenTelemetry. It enables engineering teams to monitor applications, infrastructure, logs, and metrics from a single pane of glass. CubeAPM provides full-stack visibility with real-time dashboards, distributed tracing, log correlation, and advanced alerting. Designed for flexibility, it can be self-hosted inside your VPC or deployed as a managed service giving you complete data control and unlimited retention. CubeAPM integrates with popular tools like Kubernetes, MySQL, AWS, Slack, and PagerDuty, helping teams detect bottlenecks, troubleshoot issues faster, and reduce observability costs.

## What is CubeAPM used for?

[Application Performance Management](https://www.capterra.com/application-performance-management-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CubeAPM

5.0 (14)

VS.

[4.6 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting Price

Contact vendor

Starting Price

$395

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (14)

Ease Of Use

4.6 (255)

Value For Money

5.0 (14)

Value For Money

4.7 (216)

Customer Service

5.0 (14)

Customer Service

4.7 (250)

## CubeAPM alternatives

[4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (254)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

Starting price

$179.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (55)](https://www.capterra.com/p/186876/Obkio/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10032955/CubeAPM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Application Management

5.0 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

Container Monitoring

4.8 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Analyze the performance of containers

Data Visualization

3.9 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Graphical representation of data

Performance Metrics

4.4 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Root Cause Analysis

4.4 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Identify and analyse the reasons behind accidents

Email Alerts

4.8 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Receive and/or send email notifications for urgent updates, requests, or other information

CubeAPM 26 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track, manage and store the applications of potential future members, customers or candidates

Analyze the performance of containers

Alter the layout and content of reports

Creation and customization of dashboards

Graphical representation of data

Analyze the performance of Databases

Access client's system information, including hardware and software configuration, to perform diagnostics

Receive and/or send email notifications for urgent updates, requests, or other information

A chronological record of actions or occurrences within a network, software, or process

Manage and track all disruptions and incidents

Record and follow the progress of every issue

Observe and track the demand, usage, progress or quality of a system, product, or user

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Receive data and information in real time

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Identify and analyse the reasons behind accidents

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

Monitor or audit historical and current transactions to analyze customer account activities

Track the availability time for a designated network or website over a given period of time

Create, design and manage workflows for repetitive tasks

Features

4.9 (14)

4.9

Based on 14 reviews

## Pricing

Value for money

5.0 (14)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (14)

5.0

Based on 14 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[

PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[

Amazon EC2](https://www.capterra.com/p/219781/EC2/)[

AWS Lambda](https://www.capterra.com/p/211010/AWS-Lambda/)[

Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)[

Google Cloud BigQuery](https://www.capterra.com/p/268689/Google-Cloud-BigQuery/)

## Support, customer service and training options

Customer Service

5.0 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (14)

5.0

Based on 14 reviews

## User reviews

Overall rating

5.0

Based on 14 reviews

Filter by rating

5(14)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Mayank A.

Co-founder

Information Technology and Services

### "Fast, affordable APM - built on open standards, backed by real support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2026

CubeAPM gives full trackability and visibility of all APIs which reduces the downtime. And downtime directly impacts our business hence we want it to be as low as possible. It comes at an affordable price point, so we started saving a lot of money once we moved to CubeAPM.

Pros

CubeAPM gives full-stack observability correlating traces, logs and metrics in one single pane. It integrates well with a wide variety of instrumentation agents and we were on open telemetry already do the migration was easy. The 24-7 support stands out. CubeAPM engineering team is always available on slack channel to resolve our queries.

Cons

For dashboarding I want to have lot of visualization options. In CubeAPM basic options are there but advanced ones like pie chart, histogram are not there yet.

Switched from

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Datadog is a good tool but the cost was blowing out way more than the budgeted amount. Hence we decided to look for alternatives and stumbled upon CubeAPM. It serves our purpose but costs only one-fourth of Datadog.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sumit C.

Lead Engineer

Medical Devices

### "CubeAPM: Real-Time Errors, Powerful Tracing, and Easy Unified Monitoring"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 11, 2026

CubeAPM helps us minimize our MTTR through fast, intuitive dashboards and integrations with a lot of alerting tools. With CubeAPM, we get full visibility into all our services, APIs, and infrastructure components. This also results in lower downtime, which in turn means less business impact and reduced reputational loss.

Pros

There are a lot of things that we liked about CubeAPM. For instance it shows the errors in real time and the distributed tracing helps us to locate the exact issue. CubeAPM is very easy to use tool and provides a unified platform for monitoring, metrics, logs, and traces that makes our task easier. On top of that it is budget friendly.

Cons

CubeAPM doesn’t have a mobile app based APM which can do frontend monitoring. Browser monitoring is also limited.

Switched from

[Elastic Observability](https://www.capterra.com/p/238837/Logstash/)

We chose CubeAPM because it gives us the same depth of visibility as these other APM platforms but without the complexity or high costs. Also it provides single pane for traces, logs and metrics. The setup was smooth, the interface was intuitive, and multi agent compatibility meant we could start seeing results within hours. The pricing is also far more predictable compared to other tools we evaluated. No user based or host based pricing unlike other tools. Unlimited data retention is an added bonus.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chetan T.

Product Designer

Transportation/Trucking/Railroad

### "Cost-Effective Observability Tool with great support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 7, 2026

CubeAPM helps us move from reactive firefighting to proactive performance management. It keeps track of RED metrics. Meaning requests per minute, error rate, and duration. Hence, this gives us visibility into what is happening inside our application. If our users face any challenge in accessing our site or specific pages of our site, we get alerted. Slow loading site tarnishes brand image, but having a monitoring tool like CubeAPM helps us maintain brand reputation and serve our customers well.

Pros

The best thing is that CubeAPM is cost-effective and costs much less than some other tools out there, where it is hard to explain the bills. It is also self-hosted, which means that we are in full control of our data. The support is also good. The CubeAPM team and our team communicate via a Slack channel, and they respond quite fast whenever we have any issues.

Cons

I wanted some detailed capabilities in RUM, especially the part where we could test the site from multiple locations. That is missing as of now.

Switched from

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

We decided to switch because our existing tool gradually became expensive. As our services expanded, the volume of traces grew, logs increased, and the number of infrastructure hosts rose along with our expenses. Even after implementing aggressive sampling and pruning strategies, we still found ourselves paying a premium just to keep the platform functional. Also, our compliance teams repeatedly raised concerns about data residency, retention, and auditability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Karan A.

Associate Director

Health, Wellness and Fitness

### "Cost-Effective, Easy-to-Use, and Excellent Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 7, 2026

CubeAPM helps us move from reactive firefighting to proactive performance management. It keeps track of RED metrics. Meaning requests per minutes, error rate and duration. Hence this gives us a visibilty of what is happening inside our application. If our user face any challenge in accessing out site or specific pages of our site, we get alerted. Slow loading site tarnishes brand image but having a monitoring tool like CubeAPM helps us maintain brand reputation and serve our customers well.

Pros

The best thing is that CubeAPM is cost-effective and costs much lesser than some other tools out there where it is hard to explain the bills. It is also self-hosted which means that we are in full control of our data. The support is also good. CubeAPM team and our team communicate via a slack channel and they respond quite fast whenever we have any issues.

Cons

CubeAPM has good UX but the UI can be improved. It seriously needs a designer touch. Must do this for success.

Switched from

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

The reason here is similar to above. The cost was getting to be out of the hand. When we started they fit our budget but as and when we moved more microservices to the tool, the cost ballooned. The other challenge was the tool didn't prove out to be as good as we thought. Its AI features were not upto the mark.

Alternatives considered

[Coralogix](https://www.capterra.com/p/173570/Coralogix/)

Reasons for choosing CubeAPM

The biggest factor is cost. They offered the least price and have similar capabilities hence we went ahead with CubeAPM

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sachin B.

Co-Founder

Marketing and Advertising

### "OTel-based APM with Transparent Pricing and Flexible BYOC/Self-Hosted Options"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 25, 2026

Overall expeirence has been good. The website uptime alerting is helpful, and tracking Core Web Vitals is easy to set up and use. Because it is critical for my SEO agency to be up all the time when the client lands on my website. And Core Web Vitals is an important factor in the eyes of the google so my website ranks well.

Pros

OTel-based APM with transparent pricing, plus self-hosted or BYOC options. Customer support is good and respond in minutes.

Cons

CubeAPM’s open-source API sometimes has performance limitations at scale Not so great dashboards as the UI can be designed better.

Alternatives considered

[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)

[Coralogix](https://www.capterra.com/p/173570/Coralogix/)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reasons for choosing CubeAPM

They are offering features similar to competitors with transparent pricing. Their support responded in minutes for all my queries.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

kamlesh d.

Web Developer

Marketing and Advertising

### "CubeAPM: Easy Integration, Fast Dashboards, Low Latency, Great Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 17, 2026

CubeAPM helps me get clear visibility into all my applications and servers, whether they’re hosts, databases, or Kubernetes. It gives me peace of mind knowing everything is in one place and easy to monitor.

Pros

CubeAPM does the monitoring job well. It’s easy to integrate with our services, and it starts showing data on the dashboard quickly. Latency is low, and it costs much less than other similar products on the market. The team is also supportive and responds quickly to provide resolutions when needed.

Cons

I don’t see a security monitoring module here. That is not a big challenge for me hence I decided to use CubeAPM.

Switched from

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

The challenge with New Relic is that the cost has suddenly multiplied with their recent pricing change.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software Engineering

Capital Markets

### "Cost-Effective, Self-Hosted CubeAPM with Responsive Slack Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 17, 2026

CubeAPM helps us move from reactive firefighting to proactive performance management. It keeps track of RED metrics. Meaning requests per minutes, error rate and duration. Hence this gives us a visibilty of what is happening inside our application. If our user face any challenge in accessing out site or specific pages of our site, we get alerted. Slow loading site tarnishes brand image but having a monitoring tool like CubeAPM helps us maintain brand reputation and serve our customers well.

Pros

The best thing about CubeAPM is that it’s cost-effective and costs much less than some other tools out there, where the bills can be hard to explain. It’s also self-hosted, which means we’re in full control of our data. On top of that, it’s easy to use. The support is good as well: the CubeAPM team and our team communicate via a Slack channel, and they respond quickly whenever we run into issues.

Cons

CubeAPM only has self-hosted model and it does not have a SaaS based setup. However, this is not a big problem for us.

Switched from

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Required better support and cost optimisations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Abhinav G.

CoFounder

Financial Services

### "Cost-Effective APM with Fast Dashboards, Easy Migration, and Excellent Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2026

I am able to visualise the data for my startup in one dashboard and there is no blind spot. I can proactively monitor things and avoid downtime.

Pros

It gives value for money and is drastically cost effective than other APM tools I used before. Dashboards are also fast. Support is extremely good. The migration was also easy.

Cons

I face challenge sometimes when I do ios monitoring. Since ios is a small percentage of my traffic so this is not that big a challenge

Switched from

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

New Relic had 2 major challenges - one was steep cost and other was poor support due to which we explored a different tool.

Alternatives considered

[Coralogix](https://www.capterra.com/p/173570/Coralogix/)

Reasons for choosing CubeAPM

Coralogix was not able to match the price of CubeAPM. On feature front both were almost similar.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Amit K.

CTO

Information Technology and Services

### "Intutive Dashboards with Seamless Log Trace Correlation, and affordable cost"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2026

\- I was looking for a single platform that could provide log monitoring, traces, and metrics all in one place. - I was looking for a vendor-agnostic integration for logging and tracing based on open telemetry. CubeAPM comes with that support out of the box

Pros

The dashboards are really fast, and I’m able to correlate logs and traces easily. Support has been proactive from the POC stage through actual production usage, and the migration process, along with ongoing support, has been seamless.

Cons

Mobile monitoring doesn’t feel very polished yet. Android monitoring is still acceptable, but iOS monitoring needs improvement.

Alternatives considered

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reasons for choosing CubeAPM

I heard good things about support, and the price was less than half of New Relic

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Arya C.

Software Engineer

Religious Institutions

### "Dependable Observability: Reliable tool, Quick support, Predictable Pricing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 9, 2026

In my app holy bible, we see really high traffic especially on Sundays when lot of people flock to Churches. We need to get initimated of the spike and any anomalous behavious so that followeers don't see any downtime. This tool has very clean dashboard with integrations with mulitple alerting tools which helps in keeping uptime high.

Pros

CubeAPM makes it easy to gain comprehensive visibility into our applications, infrastructure, and logs. The dashboards load very quickly, which enhances our experience. Additionally, we have noticed a significant decrease in costs compared to the tools we previously used, all while maintaining the same level of depth and reliability. The migration from our old APM software to CubeAPM was hassle free due to multi agent compatibility.

Cons

There is no SaaS model - it is strictly self-hosted. We have no problem with self-hosted but some (non critical) teams prefer SaaS for faster onboarding.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Indu P.

CEO

Marketing and Advertising

### "Feature Rich, Predictable Pricing & Fast Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2026

I'm using CubeAPM to receive instant alerts if my website goes down and also to track Core web vitals. This way my site is always up and running when my customers browse thereby avoiding avoiding any business and reputation loss. As I run my SEO agency, it is very important that my website core web vitals are in tact and the page speed is extremely fast. Hence monitoring this is extremely important which is solved through CubeAPM's RUM feature. My overall experience has been good with CubeAPM as it precisely solves tracking core web vitals and website down alerts. The pricing is presictable unlike many other tools. And their support is very fast. I get response in minutes over Slack.

Pros

Predictable pricing when compared to other peers like New Relic, Signoz, Datadog. Fast support. The team responds in minutes. CubeAPM provides multi agent support where I can migrate from New Relic and other tools in few hours.

Cons

The UI or the dashboards can be improved. It is self hosted but not an open source tool. Hence it is not possible to take a fork and extend the code base.

Alternatives considered

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reasons for choosing CubeAPM

Their prompt response to my questions and their features, pricing is quite clean and predictable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Priyesh G.

Partner

Financial Services

### "Full stack observability with great support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 3, 2026

Coming from HFT industry , servers are very critical in our business, cubeAPM has covered most of the required parameters monitoring, and we are able to reduce our production down time. Since we operate on overclocked servers, which tend to go down, with cubeAPM we are able to receive alerts well in advance to avoid any future faliours. Apart from these we were able to figure out many problematic services and common failures in our internal applications.

Pros

CubeAPM has almost all types of monitoring like APM, Infra Monitoring and Log Management. The support is fast and the team is responsive 24-7. The dashboards are fast and intuitive.

Cons

1) The frontend monitoring piece is missing. 2) It does not have a SaaS setup but only on-prem option.

Switched from

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Datadog was coming out to be really expensive. Our monthly cost was really high and of late we started using lot of custom metrics which brings a lot of opacity to the billing.

Alternatives considered

[Coralogix](https://www.capterra.com/p/173570/Coralogix/)

Reasons for choosing CubeAPM

Coralogix was double the cost of CubeAPM hence we used CubeAPM. Feature wise both were at par.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NK

Niraj K.

Director

Logistics and Supply Chain

### "Fast insights, reduced monitoring costs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2025

Pros

Easy to start using it. Cost-efficient with predictable pricing and smart sampling, reducing data volume while retaining critical insights. Full-stack observability with distributed tracing, metrics, logs, and real-time dashboards for rapid issue detection and resolution. Supports on-premises deployment for compliance and data sovereignty in regulated industries.

Cons

DB/Redis based observability

Switched from

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Cost

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mohd A.

CTO

Information Technology and Services

### "Cost-effective observability with fast support and growing features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2025

CubeAPM unifies observability across our voice pipeline telephony, STT/ASR, NLU/LLM, TTS, and CRM/webhooks so bottlenecks (queue lag, vendor API, model latency) surface fast. Correlated metrics-traces-logs shorten RCA and reduce SLO breaches. AI smart sampling captures high-signal traces during spikes, keeping costs predictable. Managed, in-VPC deployment meets compliance, and unlimited retention supports audits and model-regression analysis.

Pros

CubeAPM gives us end-to-end visibility across the voice pipeline telephony gateways → STT/ASR → NLU/LLM inference → TTS → CRM/webhooks. Dashboards stay fast, and we can jump from an SLO alert to the exact slow hop (e.g., model latency, vendor API, or queue lag) in seconds. AI-based smart sampling captures rich traces during campaign spikes without blowing up cost, and the managed, in-cloud deployment keeps telemetry in our VPC for compliance.

Cons

I don't dislike anything but it is just that it only has monitoring capability but it doesn't have a cyber security module. Hence for cybersecurity capabilities we need to go to a different vendor.

Switched from

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Previous per-GB/seat SaaS spiked bills during campaigns and forced triage across multiple tools. CubeAPM runs managed in our VPC, delivers unified observability with faster dashboards, and cuts RCA to minutes. Pricing is predictable, retention is unlimited, and support is consistently faster.

Alternatives considered

[Elastic Observability](https://www.capterra.com/p/238837/Logstash/)

[Coralogix](https://www.capterra.com/p/173570/Coralogix/)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reasons for choosing CubeAPM

We chose CubeAPM because it was the only tool which was managed yet self hosted. We got the latency and compliance of self-hosted while the peace of mind of a managed service. Cloud-only tools raised compliance and cost concerns. CubeAPM’s OTel-native design, unlimited retention, and clean UI let our teams move fast, stay compliant, and avoid the bill shocks we saw elsewhere.

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