--- title: "Thirdeye Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Thirdeye Software - reviews, pricing plans, popular comparisons to other Physical Security products and more." source_url: "https://www.capterra.com/p/10032959/Thirdeye/" page_type: "product" language: "en" --- # Thirdeye Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Thirdeye ## What is Thirdeye? Thirdeye is an AI analytics software that monitors brand mentions across multiple generative AI platforms including ChatGPT, Claude, Gemini, and Perplexity. The system tracks visibility, sentiment, and competitor positioning while providing real-time alerts when mentions occur. Thirdeye offers brand visibility tracking that monitors AI mentions, sentiment analysis that measures tone in AI-generated content, competitor intelligence for benchmarking against rivals, and prompt optimization tools to refine brand messaging. The platform delivers insights through interactive dashboards and custom reports, allowing brands to understand their representation in AI-generated content, identify potential reputation risks, spot market opportunities, and track performance metrics across different AI engines. ## What is Thirdeye used for? [Physical Security](https://www.capterra.com/physical-security-software/)[Social Listening Tools](https://www.capterra.com/social-listening-tools-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Thirdeye?[Manage this product listing](https://www.g2.com/products/thirdeye/claim_requests/new?auto=true) ## Thirdeye Overview Updated September 2026 AI summary Thirdeye offers cloud-based social listening capabilities for businesses of all sizes, supporting brand tracking, competitor monitoring, and sentiment analysis. With features such as AI-driven insights, trend analysis, customizable dashboards, and generative AI, it enables organizations to discover content, monitor engagement, and visualize performance data for more informed decision-making across digital channels. ## FAQs about Thirdeye Features and Usability ### What are the key features of Thirdeye? Thirdeye offers AI/Machine Learning, Generative AI, and Sentiment Analysis for automated analysis, plus Brand Tracking and Competitor Monitoring for market oversight. It also includes Content Discovery, Trend Analysis, Engagement Tracking, Alerts/Notifications, Dashboard, Data Visualization, Data Import/Export, and Reporting/Analytics for performance review. Pricing ### How much does it cost and what fees or limitations are included? Thirdeye starts at Free for the Personal Brand tier, with a free version and free trial available. The $79 Pro plan includes 1 seat, competitor tracking for 1 competitor, daily monitoring, and email alerts. The $139 Business plan adds 2 seats, tracking for 3 competitors, and email plus Slack alerts. Getting Started and Support ### What training and onboarding options does Thirdeye offer? Thirdeye provides documentation for teams getting started. Documentation gives users written reference material for reviewing setup steps, checking product features, and finding guidance during implementation and ongoing use. Getting Started and Support ### What customer support options does Thirdeye offer? Thirdeye provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users a place to submit questions, search for answers, and review common issues. No reviewer feedback is available to describe response times, helpfulness, or recurring support frustrations. ## Features AI summary Based on 255 Physical Security reviews Capterra reviewers highlight these as the features buyers care about most when choosing social listening tools: - **Trend Analysis** (**45%** of reviewers rated this feature as critical) - **Keyword Filtering** (**44%**) - **Multi-Channel Data Collection** (**52%**) Thirdeye supports **Trend Analysis**, which helps teams spot shifts in audience conversations and track emerging topics over time. However, it does not include **Keyword Filtering** or **Multi-Channel Data Collection**. Instead, it offers **Sentiment Analysis** (**44%**) and **Reporting/Analytics** (**40%**), giving businesses added ways to measure public opinion and review performance data. These features help teams monitor brand perception, identify patterns in feedback, and make more informed marketing and communication decisions. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Brand Tracking Monitor social media posts or web that mention a particular brand Competitor Monitoring Track activity of your competitors Content Discovery Automated identification of relevant content for future sharing and reposting Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Thirdeye 14 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Brand Tracking: Monitor social media posts or web that mention a particular brand - Competitor Monitoring: Track activity of your competitors - Content Discovery: Automated identification of relevant content for future sharing and reposting - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance --- ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10032959/Thirdeye/pricing/) Free $0.00 It includes: - For Personal Brand Pro $79.00 Flat Rate,Per Month It includes: - For Small Startups - 1 Seat/User Included - Supports All AI Models - Daily Monitoring Frequency - Email Alert Notification - Competitor Tracking For 1 Competitor - Sentiment Analysis: Positive/Negative Supported - Custom Report: Email + Slack Supported Business $139.00 Flat Rate,Per Month It includes: - For Marketing Teams - 2 Seats/Users Included - Daily Monitoring Frequency - Email + Slack Alert Notification - Competitor Tracking For 3 Competitors - Sentiment Analysis: Positive/Negative Supported - Custom Report: Email + Slack Supported Enterprise Contact vendor for details It includes: - Unlimited Seats - Advanced Analytics Dashboards - ALMs (Answer Landscape Monitoring) - All AI Models Supported - Priority Chat 24/7 Support ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.