# ArminCX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ArminCX Software - reviews, pricing plans, popular comparisons to other Customer Service products and more.

Source: https://www.capterra.com/p/10032986/ArminCX/pricing

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# 

 ArminCX Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ArminCX

## What is ArminCX?

ArminCX is an AI-driven customer service platform designed for e-commerce brands that automates standard inquiries while improving team efficiency. The system features multilingual AI agents that support numerous languages for international assistance. The centralized CRM integrates with e-commerce tools and provides a unified view of customer data. Its omnichannel inbox consolidates communications from various channels including WhatsApp and email into a single management interface. The platform includes an intelligent ticketing system and workflow builder to streamline support processes. ArminCX utilizes historical data to provide contextual responses and can trigger system actions such as retrieving shipping information. The platform includes personalized onboarding and scales according to business requirements. The system continuously learns from past interactions to improve response accuracy and effectiveness.

## What is ArminCX used for?

[Customer Service](https://www.capterra.com/customer-service-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Escalation

System alerts about the need to escalate an issue or request

API

Application programming interface that allows for integration with other systems/databases

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Autoresponders

Create and automatically send premade copy in response to customer messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

ArminCX 24 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Tickets are automatically assigned to specific agents based on predefined rules

Create and automatically send premade copy in response to customer messages

AI-based platform which conducts a conversation via auditory or textual methods

Provides a channel for team members to share media files, communicate, and work together

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Use AI to generate content in the form of text, images, videos, etc.

Organize, prioritize, and manage incoming communications

Track interaction history by documenting conversations for contacts

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Identify different languages

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Allows users to manage data from a number of sources

Monitor wait time and abandonment for incoming requests that have not been routed

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Allow customers/users to submit support queries and service requests

Automatically handle routine, repetitive tasks and processes without the need for manual intervention

Set up connections to third-party platforms to improve business processes

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## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Omnisend](https://www.capterra.com/p/153508/Omnisend/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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