--- title: "Whappl Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Whappl Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more." source_url: "https://www.capterra.com/p/10032995/Whappl/" page_type: "product" language: "en" --- # Whappl Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Whappl ## What is Whappl? Whappl is a WhatsApp chatbot building solution that enables the creation of keyword-based automated responses on existing WhatsApp phone numbers. The platform leverages the official Meta API to help businesses establish chatbots capable of answering questions from users without coding knowledge. Whappl supports various response formats including text, buttons, options, images, audio, PDF, video, and flow-based conversations. The system incorporates AI technology to extract keywords from user inputs and can send automatic reminders. Whappl allows businesses to manage WhatsApp communications by qualifying leads through automated interactions. The platform can be set up quickly and operates with the business's actual phone number, handling message exchanges while maintaining the official connection to the WhatsApp service. ## What is Whappl used for? [Unified Communications](https://www.capterra.com/unified-communications-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Whappl?[Manage this product listing](https://www.g2.com/products/whappl/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Whappl 0.0 VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (209) Value For Money 0.0 (0) Value For Money 4.2 (204) Customer Service 0.0 (0) Customer Service 4.6 (205) ## Whappl alternatives [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) ## FAQs about Whappl Features and Usability ### What are the key features of Whappl? Whappl offers API access, an activity dashboard, and real-time analytics for monitoring communication and engagement. Core messaging features include live chat, one-to-one messaging, chat/messaging, chatbot, and autoresponders. It also includes customer database tools, lead capture, lead nurturing, lead qualification, event triggered actions, and reporting/statistics. Pricing ### How much does it cost and what fees or limitations are included? Whappl starts with a free version that includes 100 contacts per month, unlimited answers and messages, and the Official WhatsApp API. The paid plan costs $5 per month, billed annually, and adds unlimited contacts, live support, media formats, flows, and automatic 24h WhatsApp reminders. Getting Started and Support ### What customer support options does Whappl offer? Whappl provides email/help desk support and phone support for customer assistance. These channels let users submit issues in writing or speak with support directly. No reviewer feedback is available here, so no conclusions can be drawn about response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,088 Unified Communications reviews Capterra reviewers highlight these as the top features buyers look for in a Conversational Marketing Platform: - **Chat/Messaging** (**64%** of reviewers rated this feature as critical) - **Campaign Management** (**57%**) - **Chatbot** (**56%**) Whappl includes **Chat/Messaging** and **Chatbot**, so teams can manage real-time conversations and automate responses across customer interactions. However, it does not offer **Campaign Management**. Instead, it provides **Communication Management** (**52%**), which still gives businesses a way to organize outreach and customer conversations in one place, helping teams respond faster and maintain more consistent engagement. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Whappl 22 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Lead Capture: Automatically identify and save contact information of potential customers - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - One-to-One Messaging: Send personal messages to clients or attendees - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10032995/Whappl/pricing/) Free $0.00 It includes: - Official WhatsApp API - Your Own Phone Number - 100 Contacts/Month - Unlimited Messages - Unlimited Answers - Answer Format: Text, Buttons, Options $5/month $5.00 Flat Rate,Per Month It includes: - Official WhatsApp API - Your Own Phone Number - Unlimited Contacts - Live Support - Unlimited Messages - Unlimited Answers - Answer Format: Text, Buttons, Options, Image, Audio, PDF, Video, Flow - Integrated AI To Extract Keywords From User Input - Automatic 24h WhatsApp Reminders Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.