# Wukong CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Wukong CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10032997/Wukong-CRM --- # Wukong CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Wukong CRM ## What is Wukong CRM? Wukong CRM is a customer relationship management system that provides tools for managing the entire customer lifecycle. The system features modules for marketing, sales, and service management that help track leads, convert opportunities, and deliver customer support through multiple channels including call centers, email, and SMS. Wukong CRM integrates with platforms, such as DingTalk, Feishu, and WeChat Work to expand customer acquisition channels and streamline business processes. The system centralizes customer data management, allowing for a complete view of customer interactions across departments. Additionally, Wukong CRM includes functionality for human resources management, inventory management, and financial management to create a comprehensive business management solution. ## What is Wukong CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $58 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Wukong CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://72crm.com&name=Wukong CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wukong CRM 0.0 VS. [4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $58 Per User, One Time Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (4,371) Value For Money 0.0 (0) Value For Money 4.3 (3,503) Customer Service 0.0 (0) Customer Service 4.4 (3,512) ## Wukong CRM alternatives [4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Wukong CRM Overview ### What company size and specific industries is Wukong CRM built for? Wukong CRM is designed for businesses in the Asian market and also serves companies expanding into Europe and Africa. The vendor description does not specify a particular company size or industry, so its target audience appears to be organizations operating across those regions rather than a single sector. Features and Usability ### What are the key features of Wukong CRM? Wukong CRM offers contact management, lead capture, lead management, and lead qualification for sales tracking. It also includes sales pipeline management, forecasting, reporting/analytics, and activity dashboards, plus marketing automation, campaign management, multi-channel communication, workflow management, calendar management, and mobile access. Integrations ### Which third-party tools and platforms does Wukong CRM integrate with? Wukong CRM integrates with ChatGPT, Gmail, Lark, Outlook Email Extractor, WhatsApp, and YouTube. These integrations cover communication, email, and content workflows, giving the CRM connections to widely used tools for messaging, inbox management, collaboration, and media-related tasks. Getting Started and Support ### What training and onboarding options does Wukong CRM offer? Wukong CRM provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does Wukong CRM offer? Wukong CRM provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support quality is available, so user experience with response times, helpfulness, or common frustrations cannot be described from the provided data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Wukong CRM 28 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage, organize, and store contact information Visualize and analyze customer experience across all touchpoints and channels Customize data fields to support various needs and use cases Import and export data to and from software applications Protect sensitive data for digital privacy Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Form predictions based on past and present data/trends Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Wukong CRM Pricing Plans $0.00 Cloud Service (excluding Inventory Management) $58.00 Per User,Per Year Custom Development Edition $10,000 Other,One Time ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ YouTube](https://www.capterra.com/p/237905/YouTube/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[ Lark](https://www.capterra.com/p/235442/Lark/)[ Outlook Email Extractor](https://www.capterra.com/p/10002490/Outlook-Email-Extractor/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.