# YakChat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about YakChat Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more. Source: https://www.capterra.com/p/10032998/YakChat --- # YakChat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) YakChat ## What is YakChat? YakChat is a messaging solution that helps businesses integrate SMS/MMS, RCS and WhatsApp functionality into collaboration platforms, such as Microsoft Teams and Webex. The system allows users to send and receive messages directly from the preferred communication apps, offering both personal and shared inbox options. YakChat supports multimedia messaging with images and attachments, provides instant message alerts, and includes features, such as message broadcasting and group chat capabilities. The platform enables contact integration with Microsoft 365 and Outlook, allowing users to text contacts from company directories or imported lists. Additionally, YakChat SMS gives users the flexibility to SMS-enable existing phone numbers or obtain new text-only numbers in local area codes, while supporting message translation and secure access through single sign-on authentication. ## What is YakChat used for? [Internal Communications](https://www.capterra.com/internal-communications-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4.95 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for YakChat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.yakchat.com&name=YakChat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### YakChat 0.0 VS. [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $4.95 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (22,702) Value For Money 0.0 (0) Value For Money 4.5 (15,267) Customer Service 0.0 (0) Customer Service 4.4 (13,526) ## YakChat alternatives [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (118)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [HulerHub](https://www.capterra.com/p/230087/Huler-Hub/) [4.9 (89)](https://www.capterra.com/p/230087/Huler-Hub/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230087/Huler-Hub/) Highest Rated [Zulip](https://www.capterra.com/p/197945/Zulip/) [4.9 (196)](https://www.capterra.com/p/197945/Zulip/reviews/) Starting price $6.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197945/Zulip/) ## FAQs about YakChat Features and Usability ### What are the key features of YakChat? YakChat offers chat/messaging features including real-time chat, live chat, and transcripts/chat history, along with file sharing and discussions/forums. It also includes activity dashboard and activity tracking, alerts/notifications, role-based permissions, single sign on, Active Directory integration, contact management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? YakChat starts at free for a version with 50 SMS credits and a 14-day free trial. Paid plans include Starter at $4.95 per user/month, Standard at $9.95 per user/year, Professional at $17.95 per user/month, MFA at $39.95 per month, and Enterprise with custom pricing. Integrations ### Which third-party tools and platforms does YakChat integrate with? YakChat integrates with communication and workflow platforms such as Microsoft Outlook, Microsoft Power Automate, Microsoft Teams, Webex Suite, WhatsApp, Twilio, Sinch, Infobip, Telnyx Suite, Bandwidth, Bandwidth|Link, and Flowroute. It connects to 12 third-party tools for messaging, telephony, collaboration, and automation. Getting Started and Support ### What training and onboarding options does YakChat offer? YakChat provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup with an instructor, documentation offers written reference for features and steps, and videos provide self-paced walkthroughs for learning key functions. Getting Started and Support ### What customer support options does YakChat offer? YakChat provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. These support channels give users several ways to get help with setup and day-to-day use. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Active Directory Integration Integrates with Active Directory Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity/News Feed Continuous profile-based stream of news and activity Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Chat/Messaging Communicate using direct chat or messages within the system YakChat 23 features Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communicate using direct chat or messages within the system Manage, organize, and store contact information Add customized logos and colors to align with company branding Import and export data to and from software applications Online forums/groups where users can ask questions, share ideas, best practices, etc. Electronic storage of staff/employee contact information and job status in a centralized repository Public or private sharing of digital files such as documents, audio/video, images, and more Ability to chat online in real time Notifications via mobile devices Manage and support multiple languages Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation ## Pricing Free Trial Free Version Free $0.00 It includes: - 50 SMS Credits - Free Trial For 14 Days - All Features Unlocked - Completely Free Starter $4.95 Per User,Per Month It includes: - 100 SMS Per User - Bring Your Own Number - Microsoft Teams/Webex Integration - Multiple Archiving Solutions - Send and Receive SMS and MMS Messages - Shared Inboxes - Import Contacts - Microsoft 365 Contacts - Android and IOS App - Assign Conversation Owners - Microsoft Single Sign-On (SSO) - Outlook Contact Lookup Standard $9.95 Per User,Per Year It includes: - All Features in the Starter Plan - 200 SMS Per User - Receive OTP/Two-Factor Authentication Texts (YakChat Numbers Only) - Personal and Shared Inboxes - Multiple Inboxes - Contact Groups - MMS Group Chat Professional $17.95 Per User,Per Month It includes: - All Features in the Standard Plan - Unlimited SMS (US And Canada Only, Fair Usage Policy Applies) - AI Assist - Power Automate - Text Translation MFA $39.95 Other,Per Month It includes: - Inbound Only - Unlimited SMS - Receive OTP/Two-Factor Authentication Texts ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[ Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[ Bandwidth](https://www.capterra.com/p/167939/Bandwidth/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.