# Suzee AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Suzee AI Software - reviews, pricing plans, popular comparisons to other Contact Center products and more. Source: https://www.capterra.com/p/10033069/Suzee-AI/reviews --- # Suzee AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Suzee AI ## What is Suzee AI? Suzee AI is a voice-enabled artificial intelligence receptionist software for service businesses. The system answers calls around the clock, books appointments by checking calendars, filters spam calls, and forwards communications based on keyword rules. Suzee AI includes multilingual support in numerous languages and offers various operational modes such as Smart Mode for full coverage, Message Mode for message taking, and After Hours Mode for handling calls outside business hours. The platform integrates with existing business software and accommodates both current phone numbers through call forwarding and new local business numbers. The software helps service businesses manage their incoming calls efficiently by handling basic inquiries, scheduling appointments, and ensuring important calls reach the appropriate staff members. ## What is Suzee AI used for? [Contact Center](https://www.capterra.com/contact-center-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Suzee AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://suzeeai.com&name=Suzee AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Suzee AI 0.0 VS. [4.4 (4,080)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $79 Flat Rate, Per Month Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (3,604) Value For Money 0.0 (0) Value For Money 4.2 (2,659) Customer Service 0.0 (0) Customer Service 4.3 (2,767) ## Suzee AI alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (876)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Sobot](https://www.capterra.com/p/10025756/Sobot/) [4.9 (102)](https://www.capterra.com/p/10025756/Sobot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025756/Sobot/) ## FAQs about Suzee AI Features and Usability ### What are the key features of Suzee AI? Suzee AI offers an activity dashboard and activity tracking for monitoring interactions, plus alerts/notifications and reporting/analytics for status and performance views. Core communication features include an agent interface, multi-channel communication, computer telephony integration, call monitoring, automated routing, call routing, and automatic call distribution. Pricing ### How much does it cost and what fees or limitations are included? Suzee AI starts at $79 per month for the Basic plan, billed as a flat rate. A free trial is available. The plan includes unlimited minutes, 24/7 call answering, a built-in calendar, integrations, intelligent call transfers, realtime appointment booking and rescheduling, smart email messaging, spam protection, and Google LSA support. Integrations ### Which third-party tools and platforms does Suzee AI integrate with? Suzee AI connects natively to Google Calendar, HighLevel, Jobber, and Method CRM. These integrations cover scheduling, CRM, and service management workflows, giving teams direct connections to four third-party platforms. Getting Started and Support ### What customer support options does Suzee AI offer? Suzee AI offers Email/Help Desk and FAQ/Forum support. These channels give users a direct way to ask questions and find self-service guidance. No reviewer feedback about support quality is available, so response speed, helpfulness, and common frustrations cannot be described. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Agent Interface Agents can view and manage all customer requests and interactions. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Automatic Call Distribution Distribute/route/connect calls Suzee AI 12 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Agents can view and manage all customer requests and interactions. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tickets are automatically assigned to specific agents based on predefined rules Distribute/route/connect calls Listen to live phone conversations for the purpose of training and assessing agent performance Sends voice calls to a specific queue based on predetermined criteria Computer-telephony integration is the use of computers to manage telephone calls Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $79.00 Flat Rate,Per Month It includes: - Answers Your Calls 24/7 - Realtime Appointment Booking & Rescheduling - Unlimited Minutes - Intelligent Call Transfers How You Want Based On Conversation - Smart Email Messaging - Built-In Calendar - Works With Google LSA - Spam Protection - Integrations ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Jobber](https://www.capterra.com/p/127994/Jobber/)[ Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[ HighLevel](https://www.capterra.com/p/177156/HighLevel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.