--- title: "Greatmail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Greatmail Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/10033073/Greatmail/" page_type: "product" language: "en" --- # Greatmail Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Greatmail ## What is Greatmail? Email hosting and management software that provides professional business email solutions with custom domain names. It delivers security features including spam protection and encrypted connections while maintaining compatibility with Outlook, Apple Mail, and mobile devices. It allows management of multiple domains from a single admin panel and includes migration assistance for transitions from other providers. The system supports webmail access and offers flexible storage options for different business needs. ## What is Greatmail used for? [Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1.95 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Greatmail?[Manage this product listing](https://www.g2.com/products/greatmail/claim_requests/new?auto=true) ## Greatmail Overview Updated September 2026 AI summary Greatmail offers cloud-based email management for organizations of all sizes, providing essential tools such as inbox management, autoresponders, shared inboxes, and contact management. It supports collaboration and response management, and includes features like access controls, archiving, and spam filtering. Greatmail integrates with third-party services and is accessible via web and mobile applications for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Greatmail 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $1.95 Other, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (13,495) Value For Money 0.0 (0) Value For Money 4.6 (10,234) Customer Service 0.0 (0) Customer Service 4.7 (10,023) ## Greatmail alternatives Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) [4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227157/Microsoft-365/) ## FAQs about Greatmail Overview ### What company size and specific industries is Greatmail built for? Greatmail is designed for small to medium businesses and IT resellers that need professional email hosting. It is aimed at organizations in real estate, entertainment, retail, legal, logistics, and membership-based sectors that want email services tailored to business use. Features and Usability ### What are the key features of Greatmail? Greatmail offers shared inboxes, inbox management, and multiple user accounts for handling team email. It also includes access controls and permissions, autoresponders, canned responses, and response management. Additional features include email monitoring, archiving and retention, search and filter, spam blocker, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Greatmail starts at $1.95 per mailbox per month for the Standard Edition, with a 5-mailbox minimum and a $9.75 minimum monthly cost. The Groupware Edition costs $3.95 per mailbox per month and requires 5 mailboxes, for a $19.75 minimum monthly cost. Monthly billing is available. Integrations ### Which third-party tools and platforms does Greatmail integrate with? Greatmail integrates with Google Workspace and Microsoft 365 for email and productivity workflows. These native connections cover the main third-party platforms listed in the catalog, supporting common business communication and account management needs without adding extra integration layers. Getting Started and Support ### What training and onboarding options does Greatmail offer? Greatmail provides documentation to help teams get started. This written material can serve as a reference for setup steps, feature explanations, and other product guidance that users can review at their own pace. Getting Started and Support ### What customer support options does Greatmail offer? Greatmail provides email/help desk, FAQ/forum, knowledge base, and phone support. With no reviewer feedback available on support interactions, the support experience cannot be assessed here. These channels suggest users can seek written guidance, self-service articles, community-style answers, or direct phone assistance for product questions. ## Features AI summary Based on 17,634 Email Management reviews Not all Email Management products cover every feature buyers care about most. Here is what reviewers highlight as essential when choosing a solution: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) Greatmail includes **Inbox Management** and **Search/Filter**, giving teams a clear way to organize incoming messages and quickly find the emails they need. However, it does not offer **Email Tracking**. Instead, it provides other important features that reviewers also value, including **Spam Blocker** (**43%**), **Email Monitoring** (**46%**), and **Alerts/Notifications** (**42%**). These features help businesses reduce unwanted email, keep watch over message activity, and stay informed about important updates, allowing teams to manage email workflows more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Greatmail 18 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Autoresponders: Create and automatically send premade copy in response to customer messages - Canned Responses: Shortcuts for inputting frequently used messages - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Management: Manage, organize, and store contact information - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Inbox Management: Organize, prioritize, and manage incoming communications - Mobile App: Access the system via a mobile application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shared Inboxes: An email inbox that can be accessed and managed by multiple individuals - Signature Management: Add and maintain centralized email signature(s) across an organization - Spam Blocker: Filters used to determine different types of malware threats - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10033073/Greatmail/pricing/) Standard Edition $1.95 Other,Per Month It includes: - Basic IMAP and POP3 Mailboxes - Incoming And Outgoing Email Services - US-Based Servers - 20+ Years Of Experience - Monthly Billing - Migration Assistance - Spam Filtering - Antivirus Protection - Generous Storage - Webmail Access - Compatibility With Outlook And Other POP3/IMAP Clients - Support For IMAP, POP3, SMTP Protocols - Support For DKIM, SPF, DMARC Authentication Protocols - Phone Support Available - 10 GB Mailboxes Groupware Edition $3.95 Other,Per Month It includes: - All Features Of Standard Edition - Calendar And Contacts Synchronization - Calendar And Contacts Sharing ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.