# Greatmail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Greatmail Software - reviews, pricing plans, popular comparisons to other Email Management products and more. Source: https://www.capterra.com/p/10033073/Greatmail --- # Greatmail Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Greatmail ## What is Greatmail? Email hosting and management software that provides professional business email solutions with custom domain names. It delivers security features including spam protection and encrypted connections while maintaining compatibility with Outlook, Apple Mail, and mobile devices. It allows management of multiple domains from a single admin panel and includes migration assistance for transitions from other providers. The system supports webmail access and offers flexible storage options for different business needs. ## What is Greatmail used for? [Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1.95 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Greatmail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.greatmail.com&name=Greatmail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Greatmail 0.0 VS. [4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $1.95 Other, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (2,882) Value For Money 0.0 (0) Value For Money 4.1 (2,207) Customer Service 0.0 (0) Customer Service 4.2 (2,051) ## Greatmail alternatives [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) ## FAQs about Greatmail Overview ### What company size and specific industries is Greatmail built for? Greatmail is designed for small to medium businesses and IT resellers that need professional email hosting. It is suited to organizations in real estate, entertainment, retail, legal, logistics, and membership groups that want a business email service for everyday communication. Features and Usability ### What are the key features of Greatmail? Greatmail includes shared inboxes, inbox management, and multiple user accounts for handling team email. It also offers access controls/permissions, email monitoring, and alerts/notifications for oversight, plus autoresponders, canned responses, and response management for message handling. Additional features include archiving and retention, search/filter, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Greatmail starts at $1.95 per mailbox/month for the Standard Edition, with a 5-mailbox minimum costing $9.75 monthly. The Groupware Edition costs $3.95 per mailbox/month and starts at $19.75 for 5 mailboxes. Monthly billing is available, and no free plan or trial is listed. Integrations ### Which third-party tools and platforms does Greatmail integrate with? Greatmail connects natively to Google Workspace and Microsoft 365 for email and productivity workflows. These built-in integrations cover the main third-party platforms listed in the catalog and support common business communication and document management needs. Getting Started and Support ### What training and onboarding options does Greatmail offer? Greatmail provides documentation to support team onboarding and product setup. Documentation offers written reference material that users can consult for setup steps, feature guidance, and ongoing support as they learn the system. Getting Started and Support ### What customer support options does Greatmail offer? Greatmail provides email/help desk, FAQ/forum, knowledge base, and phone support. Support materials are organized for direct help and self-service, but no reviewer feedback is available here to assess response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Greatmail 18 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Provides a channel for team members to share AI models, media files, communicate, and work together Manage, organize, and store contact information Ability to oversee and optimize the operations of a mail server Organize, prioritize, and manage incoming communications Access the system via a mobile application Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Planning and managing of resources and procedures to mitigate the impact of events and incidents Search and filter data across systems to locate required information by entering keywords or certain criteria An email inbox that can be accessed and managed by multiple individuals Add and maintain centralized email signature(s) across an organization Filters used to determine different types of malware threats Set up connections to third-party platforms to improve business processes Control system access and/or deliverability for applications and email addresses ## Pricing Standard Edition $1.95 Other,Per Month It includes: - Basic IMAP and POP3 Mailboxes - Incoming And Outgoing Email Services - US-Based Servers - 20+ Years Of Experience - Monthly Billing - Migration Assistance - Spam Filtering - Antivirus Protection - Generous Storage - Webmail Access - Compatibility With Outlook And Other POP3/IMAP Clients - Support For IMAP, POP3, SMTP Protocols - Support For DKIM, SPF, DMARC Authentication Protocols - Phone Support Available - 10 GB Mailboxes Groupware Edition $3.95 Other,Per Month It includes: - All Features Of Standard Edition - Calendar And Contacts Synchronization - Calendar And Contacts Sharing ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.