---
title: "US Global Mail Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about US Global Mail Software - reviews, pricing plans, popular comparisons to other Mailroom Management products and more."
source_url: "https://www.capterra.com/p/10033102/US-Global-Mail/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 US Global Mail Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

US Global Mail

## What is US Global Mail?

Virtual digital mailbox service that transforms physical mail into digital format for businesses and individuals. The platform provides mail scanning, permanent US addresses, check deposits, and security with SOC2 and HIPAA standards. Users can manage their mail remotely through scanning, forwarding, shredding, and check depositing features, all accessible through an online dashboard. The service includes capabilities that scan, label, and summarize mail, converting documents into searchable PDFs. Mail notifications alert users when new items arrive, allowing them to view and take action on correspondence from anywhere. The system integrates with various applications and offers folder organization, auto-routing rules, and permission settings for mail management.

## What is US Global Mail used for?

[Mailroom Management](https://www.capterra.com/mailroom-management-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$24.95

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for US Global Mail?[Manage this product listing](https://www.g2.com/products/us-global-mail/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### US Global Mail

0.0

VS.

[4.8 (195)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

Starting Price

$24.95

Flat Rate, Per Month

Starting Price

$67

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (195)

Value For Money

0.0 (0)

Value For Money

4.7 (168)

Customer Service

0.0 (0)

Customer Service

4.8 (180)

## US Global Mail alternatives

[4.4 (51)](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews/)

Starting price

$0.40

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.6 (131)](https://www.capterra.com/p/150781/FacilityOS/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[PackageX](https://www.capterra.com/p/179362/PackageX/)

[4.3 (36)](https://www.capterra.com/p/179362/PackageX/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/179362/PackageX/)

Highest Rated

[ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)

[4.8 (1,133)](https://www.capterra.com/p/128334/ShippingEasy/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/128334/ShippingEasy/)

## FAQs about US Global Mail

Overview

### What company size and specific industries is US Global Mail built for?

US Global Mail is designed for small businesses, mid-market companies, and enterprises that need to manage physical mail online through a secure, automated virtual mailbox. It suits organizations of any industry that handle ongoing postal mail and want centralized digital access to incoming correspondence.

Features and Usability

### What are the key features of US Global Mail?

US Global Mail offers delivery management, package tracking, and status tracking for incoming mail and parcels. It also includes barcode and label management, document storage, data extraction, search and filter tools, role-based permissions, workflow management, third-party integrations, and API access for business mail operations.

Pricing

### How much does it cost and what fees or limitations are included?

US Global Mail starts at $24.95 per month for the Essentials plan, with Virtual Teams at $49 and Enterprise at $99. A free trial is available. Essentials includes 25 page scans, 30-day storage, five recipients, free check deposits forever, and same-day mail scanning.

Integrations

### Which third-party tools and platforms does US Global Mail integrate with?

US Global Mail integrates with 13 third-party tools, including Airtable, Asana, Confluence, Dropbox Backup, Google Drive, Google Sheets, HubSpot CRM, Mailchimp, Microsoft Teams, Slack, Trello, Google Meet, and Zapier. The catalog covers collaboration, document storage, CRM, email marketing, and workflow automation platforms.

Getting Started and Support

### What training and onboarding options does US Global Mail offer?

US Global Mail provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and step-by-step review of key features.

Getting Started and Support

### What customer support options does US Global Mail offer?

US Global Mail provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is structured around self-service articles and direct contact options, giving users several ways to get help. Without reviewer feedback, support quality, response times, and common frustrations cannot be assessed.

## Features

AI summary

Based on 340 Mailroom Management reviews

Capterra data shows that buyers of mailroom management software rank the following features as their top priorities:

-   **Package Tracking** (**66%** of reviewers rated this feature as critical)
-   **Intelligent Mail Support** (**45%**)
-   **Delivery Tracking** (**46%**)

US Global Mail supports all three of the features reviewers rate most highly: **Package Tracking**, **Intelligent Mail Support**, and **Delivery Tracking**. Together, these capabilities help businesses monitor incoming items, manage mail processing more accurately, and keep visibility over deliveries, allowing teams to stay organized and handle mail operations with greater confidence.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Barcode/Label Management

Print and scan barcode or labels

Corporate/Business

Software specialized for corporate use

Data Extraction

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

US Global Mail 21 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Barcode/Label Management: Print and scan barcode or labels
- Corporate/Business: Software specialized for corporate use
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Delivery Management: Manage order deliveries until they are received by the customers
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Document Storage: Store and organize documents in a centralized system
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Intelligent Mail Support: For sorting and tracking mails and letters
- Package Tracking: Track the parcel or consignment delivery status
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shipping Management: Manage and track orders being shipped to customers
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

## Pricing

Free Trial

[View pricing plan details](https://www.capterra.com/p/10033102/US-Global-Mail/pricing/)

Essentials

$24.95

Flat Rate,Per Month

It includes:

-   Professional Business Address
-   Unlimited Exterior Mail Scans
-   25 Pages Mail Scans Included Per Month
-   5 Recipients (Individuals + Companies)
-   30-Day Free Mail Storage
-   Same-Day Mail Scanning
-   Free Check Deposits Forever

Virtual Teams

$49.00

Flat Rate,Per Month

It includes:

-   30 Envelopes Scanned Per Month
-   60-Day Free Mail Storage
-   4-6 Hour Mail Scans
-   Includes 30 Pieces Of Mail Opened And Scanned Each Month

Enterprise

$99.00

Flat Rate,Per Month

It includes:

-   100 Envelopes Opened And Contents Scanned
-   10 Recipients (Individuals + Companies)
-   2-4 Hour Mail Scans
-   Automations To Scan And Forward Mail
-   Collaborative Mail Notes & Data Exports
-   User Roles & Permissions
-   Dedicated Account Manager

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Airtable](https://www.capterra.com/p/146652/Airtable/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## User reviews

Overall rating

4.8

Based on 3 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Rusty M.

Owner

Used the software for: 5+ years

### "Outstanding Support from Grace—A Great Mail Service with US Global"

5.0

November 7, 2026

They helped me keep my account open while I verified my ID information which was about to expire

Pros

I have been with US Global for 7 years and it has been a great experience overall but recently I had to update my account to keep it open and the Grace and the customer service department walked me through and worked with me to get the certification I needed. Thanks to Grace and the rest of the staff. I highly recommend US Global if you need a mail service.

Cons

I have had a great experience and can't think of anything

Senior Analyst

Used the software for: 1-3 years

5.0

November 9, 2026

AI summary based on a full review

Users can expect prompt responses and strong support from the team, making it a reliable choice for managing personal email needs. There are no reported drawbacks to the service.

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Vice President

4.5

November 5, 2026

AI summary based on a full review

This service greatly simplifies managing mail for remote businesses, allowing users to view high-quality scans of documents from their phones. While the international forwarding rates can be high, the overall convenience reduces administrative tasks significantly.

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