# Wilmac Continuity WFM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Wilmac Continuity WFM Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more.

Source: https://www.capterra.com/p/10033197/Wilmac-Continuity-WFM

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 Wilmac Continuity WFM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Wilmac Continuity WFM

## What is Wilmac Continuity WFM?

Wilmac Continuity WFM is the first AI-powered workforce management platform purpose-built for PSAPs. It automates scheduling workflows, reporting, and forecasting through Agentic AI “Mac”, eliminating the challenges of manual scheduling and ensuring every shift is covered. By saving time and increasing efficiency, it allows supervisors to focus on managing the center instead of being bogged down by administrative tasks. Wilmac Continuity WFM adapts to the urgency of dispatch environments with automated shift management, time-off requests, and schedule auto-fill. It provides real-time visibility, streamlines operations, and helps communication centers stay efficient, compliant, and mission-ready 24/7, ultimately better serving their community.

## What is Wilmac Continuity WFM used for?

[Workforce Management](https://www.capterra.com/workforce-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$35

Per User, Per Month

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Wilmac Continuity WFM 37 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Alter the layout and content of reports

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Use AI to generate content in the form of text, images, videos, etc.

Predict labor requirements based on past and present data/trends

Access software remotely via mobile devices

Manage employee salary processes, data, taxes, and records administration efficiently

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Managing and trading shift details between employees

Track and manage sick leave time

Track employee skills, competencies, training & qualifications

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Create, design and manage workflows for repetitive tasks

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## Pricing

Free Trial

Wilmac Continuity WFM Pricing Plan

$35.00

Per User,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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