--- title: "SoftTec Cloud Hotel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SoftTec Cloud Hotel Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/10033219/SoftTec-Cloud-Hotel-Software/" page_type: "product" language: "en" --- # SoftTec Cloud Hotel Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SoftTec Cloud Hotel Software ## What is SoftTec Cloud Hotel Software? The SoftTec Cloud Hotel Software is a modern, cloud-based all-in-one platform that streamlines every key hotel process – from reservations and front office management to housekeeping and guest communication. Its intuitive design, modular structure and seamless workflows help hotels save time, reduce errors and operate more efficiently. With secure European hosting, real-time access and flexible integrations, the SoftTec Cloud adapts to the needs of any property, whether a small boutique hotel or a large resort. Additional modules such as the check-in kiosk, channel manager or digital guest account create a fully connected guest journey. SoftTec combines innovative technology with practical usability, empowering hotels to work smarter, deliver better service and embrace a truly digital future. ## What is SoftTec Cloud Hotel Software used for? [Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €7 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SoftTec Cloud Hotel Software?[Manage this product listing](https://www.g2.com/products/softtec-cloud-hotel-software/claim_requests/new?auto=true) ## SoftTec Cloud Hotel Software Overview Updated September 2026 AI summary SoftTec Cloud Hotel Software enables small and midsize businesses to manage hotel reservations, room availability, and pricing across multiple channels via a cloud-based platform. With online booking, payment processing, group reservations, and mobile access, it also provides reporting, billing, and integration with third-party tools, supporting both core operations and optional features like activities booking and SMS messaging. ## FAQs about SoftTec Cloud Hotel Software Overview ### What company size and specific industries is SoftTec Cloud Hotel Software built for? SoftTec Cloud Hotel Software is designed for hotels of any size that need an all-in-one system for hotel management. It is built for the hospitality industry, especially hotel operators looking to manage daily operations and guest service in one platform. Features and Usability ### What are the key features of SoftTec Cloud Hotel Software? SoftTec Cloud Hotel Software offers booking management, reservations management, room booking, and online booking for handling guest reservations. It also includes channel management, multi-channel management, channel analytics, rate management, dynamic pricing, billing & invoicing, payment processing, reporting & analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? SoftTec Cloud Hotel Software starts at €7 per room per month with its Modular Pricing plan. The base module includes a PMS, automated emailing, digital guest account, digital registration form, and payment processing. Additional modules can be added, and a free trial is available. Integrations ### Which third-party tools and platforms does SoftTec Cloud Hotel Software integrate with? SoftTec Cloud Hotel Software integrates with booking and revenue tools including Booking, SiteMinder, Seekda, RateBoard, RoomPriceGenie, and Smartpricing, plus operational and accounting platforms such as Customer Alliance, DATEV Report, SALTO KS, Google Marketing Platform, gastronovi Office, and happyhotel. Getting Started and Support ### What training and onboarding options does SoftTec Cloud Hotel Software offer? SoftTec Cloud Hotel Software provides live online training and videos to help teams get started. Live online sessions support guided setup and direct instruction, while videos offer self-paced reference for reviewing features and steps as needed. Getting Started and Support ### What customer support options does SoftTec Cloud Hotel Software offer? SoftTec Cloud Hotel Software provides phone support, 24/7 live rep, and chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 5,388 Reservations reviews Not all reservations software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) SoftTec Cloud Hotel Software supports **Online Booking** and **Booking Management**, giving hospitality teams the tools to accept reservations online and organize bookings more efficiently. However, it does not include **Calendar Management**. Instead, it offers other features that reviewers also consider important, such as **Payment Processing** (**51%**) and **Mobile Access** (**45%**), helping businesses handle transactions more easily and stay connected to reservation activity from anywhere. Activities Booking Allows businesses to offer customers reservations for a variety of activities. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Billing & Invoicing Create, manage, and send invoices or bills to customers Booking Management Create, update, and manage bookings, itineraries, and reservations Channel Analytics Analyze and track performance of channels SoftTec Cloud Hotel Software 32 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Contact Management: Manage, organize, and store contact information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - SMS Messaging: Send messages via SMS - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10033219/SoftTec-Cloud-Hotel-Software/pricing/) Modular Pricing €7.00 Other,Per Month It includes: - Property Management System (PMS) - Automated emailing - Digital guest account - Digital registration form - Payment processing ## Integrations [ SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[ Smartpricing](https://www.capterra.com/p/203834/Smartpricing/)[ Google Marketing Platform](https://www.capterra.com/p/213341/Google-Marketing-Platform/)[ Customer Alliance](https://www.capterra.com/p/142408/Review-Analytics/)[ RoomPriceGenie](https://www.capterra.com/p/176568/RommPriceGenie/)[ SALTO KS](https://www.capterra.com/p/219193/SALTO-KS/)[ Booking](https://www.capterra.com/p/106408/Booking/)[ DATEV Report](https://www.capterra.com/p/217626/DATEV-Report/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.