--- title: "duvo.ai Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about duvo.ai Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more." source_url: "https://www.capterra.com/p/10033232/duvo-ai/" page_type: "product" language: "en" --- # duvo.ai Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) duvo.ai ## What is duvo.ai? Duvo is a proven solution for retail, developed by retail operators, that delivers over 30% improvement in efficiency and accuracy across the enterprise. The software features a no-code setup, enabling business teams to automate manual processes without needing technical expertise, while providing adaptive process intelligence that learns from each interaction to continually enhance performance. DUVO offers human-in-the-loop collaboration capabilities, allowing users to guide AI agents, provide feedback, and approve actions during execution. The platform integrates seamlessly with both modern applications and legacy systems without requiring infrastructure replacement, facilitating cross-system automation. DUVO also includes security features such as end-to-end encryption, role-based access controls, and comprehensive audit trails for compliance and governance, with SOC2 and ISO 27001 certifications underway. ## What is duvo.ai used for? [Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for duvo.ai?[Manage this product listing](https://www.g2.com/products/duvo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### duvo.ai 5.0 (2) VS. [4.6 (86)](https://www.capterra.com/p/148729/Workato/reviews/) Starting Price $100 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.4 (236) Value For Money 5.0 (2) Value For Money 4.3 (182) Customer Service 5.0 (2) Customer Service 4.6 (177) ## duvo.ai alternatives [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) [4.4 (239)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) Highest Rated [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) [4.6 (723)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/) Starting price $420.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) [Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/) [4.4 (195)](https://www.capterra.com/p/124575/Web-Data-Extraction/reviews/) Starting price $9000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124575/Web-Data-Extraction/) [WorkHQ Platform](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/) [4.4 (27)](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/) ## FAQs about duvo.ai Overview ### What company size and specific industries is duvo.ai built for? duvo.ai is designed for mid-market and enterprise organizations with 201 to 10,000+ employees, especially in Retail, Financial Services, Healthcare, and Manufacturing. It is aimed at buyers such as CIOs, CTOs, Heads of Automation, and VPs of Operations across the EU, UK, and North America. Features and Usability ### What are the key features of duvo.ai? duvo.ai offers AI/Machine Learning, Business Process Automation, and Workflow Management, along with a Graphical Workflow Editor and Drag & Drop tools for building processes. It also includes Document Automation, Document Management, API integration, Access Controls/Permissions, Audit Trail, Reporting/Analytics, and Attended and Unattended Automation. Integrations ### Which third-party tools and platforms does duvo.ai integrate with? duvo.ai connects natively to over 70 integrations, including Confluence, Google Calendar, Google Drive, Google Sheets, Microsoft Outlook, Microsoft Teams, Microsoft Word, NetSuite, Notion, and several SAP platforms such as SAP AI Consultant, SAP Ariba, SAP BTP, and SAP Analytics Cloud. Getting Started and Support ### What training and onboarding options does duvo.ai offer? duvo.ai provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided setup and instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for users. Getting Started and Support ### What customer support options does duvo.ai offer? duvo.ai offers email/help desk support, a knowledge base, phone support, and 24/7 live rep assistance. User experience with support cannot be summarized from reviewer feedback here, since no support-related reviews are available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 558 Business Process Management reviews Capterra reviewers highlight these as the features buyers value most when choosing robotic process automation software: - **Rules-Based Workflow** (**83%** of reviewers rated this feature as critical) - **Real-Time Data** (**75%**) - **Third-Party Integrations** (**52%**) duvo.ai supports **Rules-Based Workflow**, which gives teams a clear way to automate repeatable tasks based on defined logic. However, it does not include **Real-Time Data** or **Third-Party Integrations**. Instead, duvo.ai offers other important capabilities that reviewers also rate highly, including **Access Controls/Permissions** (**65%**), **Workflow Management** (**56%**), and **Business Process Automation** (**54%**). These features help businesses manage who can access automation tools, coordinate multi-step processes, and automate routine operations, allowing teams to improve consistency and reduce manual work. Business Process Automation 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Forms Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Access Controls/Permissions Define levels of authorization for access to specific files or systems Accessibility Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities duvo.ai 97 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accessibility: Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Text Generation: Allows users to generate text based on a text prompt. - AI Text Summarization: Condenses long documents or text into a brief summary. - AI-Powered Optimization: Provides AI-driven insights or suggestions to improve workflow performance and efficiency. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - API Connection: Connect with existing systems via API. - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Logging: Maintains comprehensive logs of agent actions, decisions, and data access for compliance and governance purposes. - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Autonomous Task Execution: Completes tasks independently without constant human intervention - Business Process Adaptation: Facilitates adaptation of processes to meet changing business needs - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross-system Integration: Works across multiple software systems or databases - Custom Integration Capabilities: Provides API and webhook support for building and managing custom integrations. - Customer-Facing Process Management: Manages customer-facing processes - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Unification: Compile data from across all systems so that users can view relevant information easily. - Data Visualization: Graphical representation of data - Decision Making: Makes informed choices based on available data and objectives - Document Approval: Streamline and simplify document approval processes. - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Endpoint Integration: Provides the ability to integrate various endpoints like APIs, microservices, and human tasks - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - High-Stakes Process Automation: Automates critical, high-stakes business processes effectively - Intelligence: Analyzes key metrics to identify root causes of productivity blockers or enhancers. - Intuitive Process Design: Offers an intuitive interface for designing and visualizing processes - Low-Code App Development: Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding. - Low-Code/No-Code Tools: Provides a low-code or no-code interface for creating and modifying workflows. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Endpoint Execution: Supports execution across multiple types of endpoints - Multi-step Planning: Ability to break down and plan multi-step processes - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - No-Code App Development: Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes. - Peak Demand Handling: Supports scaling to handle peak demand scenarios in processes - Pre-Built Integrations: Offers pre-built connectors for widely used business applications and systems. - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Process Analysis: Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy. - Process Automation: Specifying a series of conditions and actions can automate internal processes, is customizable to the complexities of organization's needs and easy to set up and execute. - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Customization: Allows customization of processes to fit specific business requirements - Process Design: The ability to create custom workflows aligned with business objectives. - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Process Overview: Provides users a holistic view of all workflows so as to see how all processes work together. - Process Repository: A library in which to keep previously used or designed workflows for future use or to use parts of for upcoming custom workflows. - Process Routing: Ensures the right task is being assigned to the proper employee across an entire process. - Real-Time Dashboards: Dashboards to provide real-time data on suspicious transactions, persons, or organizations. - Real-Time Data: Receive data and information in real time - Real-Time Process Monitoring: Allows users to view progress of a business process in real-time enabling them to view performance or manage tasks within the process. - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Regulatory Compliance Management: Ensures processes comply with relevant regulations and standards - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reusable Components: Allows reuse of workflow elements such as templates, forms, or logic blocks. - Role-Based Access Control: Facilitates the setup of role-based permissions and approval workflows for sensitive AI operations and deployments. - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Logic and Sequencing: Supports defining task order, dependencies, and conditional logic in workflows. - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Third-Party Software Integration: Enables seamless integration with a wide range of third-party software tools - Trigger-Based Automation: Supports initiating workflows based on schedules, user actions, or system events. - Unstructured Processes: Provides the ability to manage unstructured processes. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Workflow Builder: Provides a visual interface for managing workflows without code. - Workflow Analytics: Provides metrics and insights into workflow performance and bottlenecks. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Pro $100.00 Flat Rate,Per Month Enterprise $10,000 Other,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Jiri M. Group CFO Retail ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2025 I find Duvo.ai a highly effective platform for building internal AI automation assistants automating repetitive workflows. Its simplicity allows users to create value without relying on IT resources/department. Duvo.ai automation ease of implementation and very interesting ROI. Pros Duvo is super easy to use, especially for non-technical people. Creation of AI agents in natural language accompanied with easy to set-up integrations and drag and drop editor - is very convenient and fast for non-technical users. Cons The amount and depth of integrations is limited especially for more complex use cases. Broader API support and advanced data connectivity would make the platform even more powerful. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ZM Zuzana M. Ceo Apparel & Fashion ### "Smart, simple and a real automation game changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 29, 2025 For me, duvo.ai is a real game changer. It saves time, reduces manual work, and feels like having an intelligent teammate rather than just a tool. I use it mainly for automation and it has become part of my daily workflow. Pros I really like how simple and intuitive duvo.ai is to use. The automation flows are powerful yet easy to set up, and the AI feels genuinely smart — it understands context and handles tasks just like a human assistant. Cons A built-in guided tutorial or onboarding assistant would be helpful for new users. Some features are so powerful that you only discover them by exploring on your own. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) I switched from other automation platforms because duvo.ai is much more intuitive and requires far less manual configuration — I was able to build useful workflows in minutes instead of hours. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.