# Piper Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Piper Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more. Source: https://www.capterra.com/p/10033298/Piper --- # Piper Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Piper ## What is Piper? Piper is a sales automation platform that simplifies sales processes across channels by capturing interactions from email, calls, and chat, automatically logging key data into CRM systems for accurate, up-to-date records. This supports informed decision-making and reliable forecasting. Piper automates tasks like meeting prep and follow-ups, allowing sales reps to focus on engaging prospects. It provides real-time call summaries and analyzes calls using frameworks like MEDDIC and BANT for actionable feedback. Integrating with thousands of tools, Piper offers a unified sales pipeline view. The platform ensures data security with encryption, ISO/IEC 27001 and SOC2 Type II certifications, and GDPR compliance. By managing administrative tasks and delivering insights, Piper helps sales teams focus on selling effectively. ## What is Piper used for? [Inside Sales](https://www.capterra.com/inside-sales-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Piper?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.piperai.com&name=Piper) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Piper 0.0 VS. [4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (324) Value For Money 0.0 (0) Value For Money 4.7 (251) Customer Service 0.0 (0) Customer Service 4.8 (316) ## Piper alternatives [4.5 (565)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (143)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Piper Features and Usability ### What are the key features of Piper? Piper offers CRM, contact management, deal management, and sales pipeline management for tracking prospects and opportunities. It also includes lead qualification, lead scoring, forecasting, interaction tracking, sales automation, task management, reporting and analytics, dashboards, notes management, and AI Copilot with an AI Writing Assistant. Integrations ### Which third-party tools and platforms does Piper integrate with? Piper integrates with 9 third-party tools, including communication and productivity platforms such as Aircall, Gmail, Google Meet, Microsoft Outlook, Microsoft Teams, Ringover, WhatsApp, Zapier, and Zoom Workplace. These catalog integrations cover calling, email, messaging, meetings, and broader app connections. Getting Started and Support ### What training and onboarding options does Piper offer? Piper provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual walkthroughs and self-paced learning. These training formats give users two ways to review product information and onboarding steps. Getting Started and Support ### What customer support options does Piper offer? Piper provides FAQ/Forum support and Chat support for users seeking help. With no reviewer feedback about support topics available, support experience cannot be assessed from user comments. The listed channels suggest self-service guidance and direct messaging for product questions and troubleshooting. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data AI Writing Assistant Generates and edits text using machine learning Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Piper 18 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Generates and edits text using machine learning Software program that continuously adjusts its behavior based on observed data Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Defines specific deal parameters to negotiate and secure deals Caters to sales teams Form predictions based on past and present data/trends Track interaction history by documenting conversations for contacts Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Allow users to create, edit, and sort multiple notes View and track pertinent metrics to find patterns and gain insights from data Define, track, and/or automate sales activities and sales processes Automate processes to manage leads, contacts, opportunities and sales activities Pipeline view and tracking lead status Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Ringover](https://www.capterra.com/p/169627/RingOver/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.