--- title: "Piper Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Piper Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more." source_url: "https://www.capterra.com/p/10033298/Piper/" page_type: "product" language: "en" --- # Piper Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Piper ## What is Piper? Piper is a sales automation platform that simplifies sales processes across channels by capturing interactions from email, calls, and chat, automatically logging key data into CRM systems for accurate, up-to-date records. This supports informed decision-making and reliable forecasting. Piper automates tasks like meeting prep and follow-ups, allowing sales reps to focus on engaging prospects. It provides real-time call summaries and analyzes calls using frameworks like MEDDIC and BANT for actionable feedback. Integrating with thousands of tools, Piper offers a unified sales pipeline view. The platform ensures data security with encryption, ISO/IEC 27001 and SOC2 Type II certifications, and GDPR compliance. By managing administrative tasks and delivering insights, Piper helps sales teams focus on selling effectively. ## What is Piper used for? [Inside Sales](https://www.capterra.com/inside-sales-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Piper?[Manage this product listing](https://www.g2.com/products/piper/claim_requests/new?auto=true) ## Piper Overview Updated September 2026 AI summary Piper supports sales teams at businesses of all sizes with AI-driven tools for managing contacts, pipelines, and sales activities. Its features include CRM integration, analytics, sales automation, and forecasting, with optional capabilities such as AI Copilot and writing assistance. Piper is available as a cloud-based solution and can be accessed on both Mac and Windows platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Piper 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (18,145) Value For Money 0.0 (0) Value For Money 4.0 (12,831) Customer Service 0.0 (0) Customer Service 4.1 (14,063) ## Piper alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (659)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Piper Features and Usability ### What are the key features of Piper? Piper offers CRM, contact management, deal management, and sales pipeline management for tracking prospects and opportunities. It also includes lead qualification, lead scoring, interaction tracking, and sales activity management, plus forecasting, reporting and analytics, dashboard views, task management, sales automation, AI Copilot, and an AI Writing Assistant. Integrations ### Which third-party tools and platforms does Piper integrate with? Piper integrates with 9 third-party tools, including Aircall, Gmail, Google Meet, Microsoft Outlook, Microsoft Teams, Ringover, WhatsApp, Zapier, and Zoom Workplace. The catalog covers communication, email, collaboration, and automation platforms, giving Piper connections across daily business messaging, meetings, and workflow tools. Getting Started and Support ### What training and onboarding options does Piper offer? Piper provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support self-paced learning and step-by-step walkthroughs of core functions. Getting Started and Support ### What customer support options does Piper offer? Piper provides FAQ/Forum support and chat support. These channels give users written help and direct messaging for common questions and faster guidance. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed from user reports. ## Features AI summary Based on 341 AI Sales Assistant reviews Capterra reviewers highlight the following as the features buyers value most when choosing an AI Sales Assistant: - **Customer Engagement** (**86%** of reviewers rated this feature as critical) - **Lead Management** (**72%**) - **Lead Engagement** (**56%**) Piper focuses on other capabilities that reviewers also consider important, including **Lead Scoring** (**73%**). By helping sales teams identify and prioritize the most promising prospects, this feature supports faster follow-up, better pipeline focus, and more efficient outreach, giving teams a clearer way to spend time on leads with stronger conversion potential. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data AI Writing Assistant Generates and edits text using machine learning Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Piper 18 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Writing Assistant: Generates and edits text using machine learning - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Deal Management: Defines specific deal parameters to negotiate and secure deals - For Sales Teams/Organizations: Caters to sales teams - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Notes Management: Allow users to create, edit, and sort multiple notes - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities - Sales Pipeline Management: Pipeline view and tracking lead status - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Ringover](https://www.capterra.com/p/169627/RingOver/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.