---
title: "Onyx IQ Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Onyx IQ Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more."
source_url: "https://www.capterra.com/p/10033320/Onyx-IQ/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 Onyx IQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Onyx IQ

## What is Onyx IQ?

Onyx IQ is an automated loan management software that streamlines funding operations for alternative lending businesses. The platform features comprehensive tools for underwriting portfolios, loan syndication, portfolio management, business credit scorecards, and collections workflows, allowing lenders to monitor their portfolios in real-time. Onyx IQ includes a customizable decision engine that enables creation of personalized scorecards based on specific business rules and customer bases. The system provides business visibility through dashboards and reporting capabilities while automating manual processes through workflow templates. The software integrates various lending functions into a single interface, from origination to reporting, helping lending organizations manage their operations more efficiently with role-based security features and communication templates for third-party interactions.

## What is Onyx IQ used for?

[Loan Servicing](https://www.capterra.com/loan-servicing-software/)[Commercial Loan](https://www.capterra.com/commercial-loan-software/)[Loan Origination](https://www.capterra.com/loan-origination-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Onyx IQ

0.0

VS.

[4.9 (41)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/)

Starting Price

Contact vendor

Starting Price

$75000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (41)

Value For Money

0.0 (0)

Value For Money

4.9 (39)

Customer Service

0.0 (0)

Customer Service

5.0 (41)

## Onyx IQ alternatives

[4.8 (76)](https://www.capterra.com/p/158549/LoanPro-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (6)](https://www.capterra.com/p/10018704/TaskSuite/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.0 (1)](https://www.capterra.com/p/215171/Fusion-LaserPro/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (20)](https://www.capterra.com/p/173292/Bryt-Loan-Management-Software/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Onyx IQ

Features and Usability

### What are the key features of Onyx IQ?

Onyx IQ offers loan management and loan origination for auto loans, business loans, and mortgages, along with borrower management and loan processing. It also includes ACH payment processing, digital signature, document management, reporting and analytics, workflow management, audit trail, alerts and notifications, and third-party integrations.

Integrations

### Which third-party tools and platforms does Onyx IQ integrate with?

Onyx IQ integrates with 5 third-party tools: ACH Processing for payments, DecisionLogic for verification, Docusign for e-signatures, SendGrid for email delivery, and Twilio for messaging and communications. These catalog integrations cover key transaction, document, email, and notification workflows.

Getting Started and Support

### What customer support options does Onyx IQ offer?

Onyx IQ provides email/help desk support and FAQ/forum resources for users seeking help. Support experiences cannot be assessed from reviewer feedback here, so only the listed channels can be confirmed. These options give users direct assistance through ticketing and self-serve guidance.

## Features

AI summary

Based on 357 Loan Servicing reviews

Not all Loan Servicing products cover every key requirement. Here is what Capterra reviewers identify as the top priorities when choosing a solution:

-   **Borrower Management** (**52%** of reviewers rated this feature as critical)
-   **Payment Collection** (**58%**)
-   **Loan Portfolio Management** (**66%**)

Onyx IQ includes **Borrower Management** and **Loan Portfolio Management**, giving lenders a way to track borrower relationships and oversee loan performance across their portfolios. However, it does not offer **Payment Collection**. Instead, it provides other important capabilities that reviewers also value, including **Loan Processing** (**53%**), **Reporting/Analytics** (**49%**), and **Document Management** (**44%**). These features help businesses manage loan workflows, monitor results, and keep records organized, allowing teams to handle servicing tasks with better visibility and control.

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Auto Loans

Type of loan used to finance the purchase of a motor vehicle

Borrower Management

Searchable database of information about loan borrowers

Business Loans

Type of loan used to finance business expenses

Onyx IQ 23 features

### All Features
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Auto Loans: Type of loan used to finance the purchase of a motor vehicle
- Borrower Management: Searchable database of information about loan borrowers
- Business Loans: Type of loan used to finance business expenses
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Credit Reporting: Report customer payment history and outstanding debts to credit bureaus
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- For Commercial Business: Provides commercial businesses with funds to finance various needs
- Investor Management: Automated payments and reporting for investors
- Loan Management: Distribution and delivery of funds to approved borrowers
- Loan Origination: Process of securing a loan from a bank or any other lender.
- Loan Portfolio Management: Assess and control risks associated with the credit process of each loan portfolio/account
- Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval
- Mortgages: Type of loan used to purchase real estate
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

## Pricing

## Integrations

[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

ACH Processing](https://www.capterra.com/p/177243/ACH-Processing/)[

DecisionLogic](https://www.capterra.com/p/10028916/DecisionLogic/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Chief Executive Officer

Used the software for: 3-5 years

5.0

November 12, 2026

AI summary based on a full review

This software provides effective solutions for alternative finance funders, designed by someone with firsthand experience in lending. The reviewer has not encountered any issues so far, indicating a smooth user experience.

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