--- title: "Onyx IQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onyx IQ Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more." source_url: "https://www.capterra.com/p/10033320/Onyx-IQ/" page_type: "product" language: "en" --- # Onyx IQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Onyx IQ ## What is Onyx IQ? Onyx IQ is an automated loan management software that streamlines funding operations for alternative lending businesses. The platform features comprehensive tools for underwriting portfolios, loan syndication, portfolio management, business credit scorecards, and collections workflows, allowing lenders to monitor their portfolios in real-time. Onyx IQ includes a customizable decision engine that enables creation of personalized scorecards based on specific business rules and customer bases. The system provides business visibility through dashboards and reporting capabilities while automating manual processes through workflow templates. The software integrates various lending functions into a single interface, from origination to reporting, helping lending organizations manage their operations more efficiently with role-based security features and communication templates for third-party interactions. ## What is Onyx IQ used for? [Loan Servicing](https://www.capterra.com/loan-servicing-software/)[Commercial Loan](https://www.capterra.com/commercial-loan-software/)[Loan Origination](https://www.capterra.com/loan-origination-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onyx IQ?[Manage this product listing](https://www.g2.com/products/onyx-iq/claim_requests/new?auto=true) ## Onyx IQ Overview Updated September 2026 AI summary Onyx IQ supports small and midsize businesses in managing commercial, auto, business, and mortgage loans through cloud-based loan origination, processing, and portfolio management. It features borrower and investor management, compliance, document handling, workflow tools, analytics, and integrations for payments, digital signatures, and messaging, but does not include direct payment collection. Deployment is via web and SaaS platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onyx IQ 0.0 VS. [4.9 (39)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting Price Contact vendor Starting Price $75000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (39) Value For Money 0.0 (0) Value For Money 4.9 (37) Customer Service 0.0 (0) Customer Service 4.9 (39) ## Onyx IQ alternatives [4.8 (76)](https://www.capterra.com/p/158549/LoanPro-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (6)](https://www.capterra.com/p/10018704/TaskSuite/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/215171/Fusion-LaserPro/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars Highest Rated [5.0 (14)](https://www.capterra.com/p/135272/LOAN-SERVICING-SOFT/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Onyx IQ Features and Usability ### What are the key features of Onyx IQ? Onyx IQ offers loan origination, loan processing, and loan portfolio management for auto loans, mortgages, business loans, and commercial lending. It also includes borrower management, document management, digital signature, compliance management, credit reporting, workflow management, reporting and analytics, alerts and notifications, audit trail, and third-party integrations. Integrations ### Which third-party tools and platforms does Onyx IQ integrate with? Onyx IQ integrates with 5 third-party tools, including ACH Processing and DecisionLogic for payments and verification, plus Docusign, SendGrid, and Twilio for document signing, email, and messaging. These catalog integrations cover core transaction, communication, and workflow needs. Getting Started and Support ### What customer support options does Onyx IQ offer? Onyx IQ provides Email/Help Desk and FAQ/Forum support. These channels give users a direct way to request help and access self-service guidance. No reviewer feedback about support quality is available, so support speed, helpfulness, and common frustrations cannot be described from user experience. ## Features AI summary Based on 357 Loan Servicing reviews Not all Loan Servicing products cover every key requirement. Here is what Capterra reviewers identify as the top priorities when choosing a solution: - **Borrower Management** (**52%** of reviewers rated this feature as critical) - **Payment Collection** (**58%**) - **Loan Portfolio Management** (**66%**) Onyx IQ includes **Borrower Management** and **Loan Portfolio Management**, giving lenders a way to track borrower relationships and oversee loan performance across their portfolios. However, it does not offer **Payment Collection**. Instead, it provides other important capabilities that reviewers also value, including **Loan Processing** (**53%**), **Reporting/Analytics** (**49%**), and **Document Management** (**44%**). These features help businesses manage loan workflows, monitor results, and keep records organized, allowing teams to handle servicing tasks with better visibility and control. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Trail A record of all activities within the system, including user access, changes made, etc. Auto Loans Type of loan used to finance the purchase of a motor vehicle Borrower Management Searchable database of information about loan borrowers Business Loans Type of loan used to finance business expenses Onyx IQ 23 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auto Loans: Type of loan used to finance the purchase of a motor vehicle - Borrower Management: Searchable database of information about loan borrowers - Business Loans: Type of loan used to finance business expenses - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - For Commercial Business: Provides commercial businesses with funds to finance various needs - Investor Management: Automated payments and reporting for investors - Loan Management: Distribution and delivery of funds to approved borrowers - Loan Origination: Process of securing a loan from a bank or any other lender. - Loan Portfolio Management: Assess and control risks associated with the credit process of each loan portfolio/account - Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval - Mortgages: Type of loan used to purchase real estate - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Workflow Management: Create, design and manage workflows for repetitive tasks --- ## Pricing ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ ACH Processing](https://www.capterra.com/p/177243/ACH-Processing/)[ DecisionLogic](https://www.capterra.com/p/10028916/DecisionLogic/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.