--- title: "Ascend Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ascend Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more." source_url: "https://www.capterra.com/p/10033329/Ascend/" page_type: "product" language: "en" --- # Ascend Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Ascend ## What is Ascend? Ascend is a powerful, intuitive CRM platform designed specifically for higher education, healthcare, foundations, and nonprofit organizations. Built to streamline fundraising operations, Ascend empowers teams to process gifts faster, manage donor relationships seamlessly, and scale their impact with ease. With features like advanced gift processing, multi-currency support, and real-time donor insights, Ascend provides the flexibility and efficiency needed to navigate today’s complex fundraising landscape. It’s more than a CRM—it’s the backbone of modern fundraising success. ## What is Ascend used for? [Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ascend?[Manage this product listing](https://www.g2.com/products/ascend-2025-12-01/claim_requests/new?auto=true) ## Ascend Overview Updated August 2026 AI summary Ascend provides cloud-based CRM tools designed for small and midsize organizations managing nonprofit operations. The platform covers contact management, donation and donor tracking, fundraising, grant management, and membership oversight. Notably, it offers optional AI Copilot and generative AI features to assist with various tasks, supporting nonprofits in organizing constituent data and fundraising activities efficiently. ## FAQs about Ascend Overview ### What company size and specific industries is Ascend built for? Ascend is designed for organizations in higher education, healthcare, and nonprofits. The product fits institutions and mission-driven groups in these sectors, making it suitable for teams that need software tailored to academic, medical, and charitable operations. Features and Usability ### What are the key features of Ascend? Ascend offers CRM, contact and customer databases, donation tracking, donor management, fundraising management, grant management, and membership management. It also includes campaign management, campaign planning, campaign segmentation, task management, activity tracking, customizable reports, reporting and statistics, real-time notifications, and an AI Copilot with generative AI. Integrations ### Which third-party tools and platforms does Ascend integrate with? Ascend integrates with Salesforce Data Cloud, Salesforce Marketing Cloud, Salesforce Platform, Blackthorn Events, Blackthorn Payments, Formstack Forms, Stripe, Spreedly, TouchNet Payment Systems, cybersource, Smarty, and RealZips. Getting Started and Support ### What training and onboarding options does Ascend offer? Ascend provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled presentations, documentation offers written reference material, and videos support self-paced review of features and steps. Getting Started and Support ### What customer support options does Ascend offer? Ascend provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support details in the catalog are limited to these channels, so user experience with response speed or helpfulness is not documented here. ## Features AI summary Based on 1,410 Nonprofit CRM reviews Not all nonprofit CRM systems cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Donation Tracking** (**75%** of reviewers rated this feature as critical) - **Credit Card Processing** (**66%**) - **Donor Management** (**70%**) Ascend supports **Donation Tracking** and **Donor Management**, so nonprofits can record contributions accurately and maintain stronger relationships with supporters over time. However, it does not offer **Credit Card Processing**. Instead, it provides **Contact Management** (**54%**) and **Fundraising Management** (**53%**), which still give organizations useful ways to organize supporter data and run campaigns more effectively, helping businesses track donor activity, improve outreach, and manage fundraising work with more confidence. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Ascend 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - For Nonprofits: Software specialized for non-profit organizations - Fundraising Management: Activities related to raising money for a specific cause - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Grant Management: Monitor application statuses, proposals and award funds - Interaction Tracking: Track interaction history by documenting conversations for contacts - Membership Management: Database of members to track personal information of individuals and families - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. ## Pricing Ascend custom plan Contact us to book a demo It includes: - Modern, Future Proof System Of Record - Prospect Management - Bio Demographics - Gift Processing - Integration And Data Integrity Tools - Next-Step Engagement Recommendations - 200+ Out Of Box Reports - Grateful Patient Module - Programmable Smart Alerts - AI-Powered Content Curation - Deep Integration With iWave, Engage, And Connect Portal - Ongoing Support And Training - Secure Data Built On Salesforce (#1 CRM) ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[ Smarty](https://www.capterra.com/p/10014524/Smarty/)[ Spreedly](https://www.capterra.com/p/114956/Spreedly/)[ Salesforce Data Cloud](https://www.capterra.com/p/10013117/Salesforce-Data-Cloud/)[ cybersource](https://www.capterra.com/p/195/cybersource/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.