# Ascend Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ascend Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more.

Source: https://www.capterra.com/p/10033329/Ascend

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# 

 Ascend Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Ascend

## What is Ascend?

Ascend is a powerful, intuitive CRM platform designed specifically for higher education, healthcare, foundations, and nonprofit organizations. Built to streamline fundraising operations, Ascend empowers teams to process gifts faster, manage donor relationships seamlessly, and scale their impact with ease. With features like advanced gift processing, multi-currency support, and real-time donor insights, Ascend provides the flexibility and efficiency needed to navigate today’s complex fundraising landscape. It’s more than a CRM—it’s the backbone of modern fundraising success.

## What is Ascend used for?

[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## FAQs about Ascend

Overview

### What company size and specific industries is Ascend built for?

Ascend is designed for organizations in higher education, healthcare, and nonprofits. It is suited for institutions and mission-driven groups in these sectors that need software tailored to their operational needs rather than a broad general business audience.

Features and Usability

### What are the key features of Ascend?

Ascend includes CRM and contact management, plus campaign management, campaign planning, and campaign segmentation for outreach. It also offers donor management, donation tracking, grant management, and membership management for nonprofit workflows, along with activity dashboards, reporting and statistics, customizable reports, task management, real-time notifications, AI Copilot, and API access.

Integrations

### Which third-party tools and platforms does Ascend integrate with?

Ascend integrates with Salesforce Data Cloud, Salesforce Marketing Cloud, Salesforce Platform, Blackthorn Events, Blackthorn Payments, Formstack Forms, Stripe, and TouchNet Payment Systems. It also connects with Smarty, RealZips, Spreedly, and Cybersource for address validation and payment processing across CRM, forms, and commerce workflows.

Getting Started and Support

### What training and onboarding options does Ascend offer?

Ascend provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual guidance for users reviewing steps at their own pace.

Getting Started and Support

### What customer support options does Ascend offer?

Ascend provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Planning

Plan and strategize marketing campaigns

Ascend 23 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Group campaigns by project, client, or campaign for better management.

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Software specialized for non-profit organizations

Activities related to raising money for a specific cause

Use AI to generate content in the form of text, images, videos, etc.

Monitor application statuses, proposals and award funds

Track interaction history by documenting conversations for contacts

Database of members to track personal information of individuals and families

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Create, manage and track all task activities and progression

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## Pricing

### Starting price

Free trial not available

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[

Smarty](https://www.capterra.com/p/10014524/Smarty/)[

Spreedly](https://www.capterra.com/p/114956/Spreedly/)[

Salesforce Data Cloud](https://www.capterra.com/p/10013117/Salesforce-Data-Cloud/)[

cybersource](https://www.capterra.com/p/195/cybersource/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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