--- title: "Journeys Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Journeys Software - reviews, pricing plans, popular comparisons to other Form Builder products and more." source_url: "https://www.capterra.com/p/10033389/Journeys/" page_type: "product" language: "en" --- # Journeys Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Journeys ## What is Journeys? Journeys by Demand IQ is lead generation software designed for home improvement businesses. The platform features customizable estimate funnels with industry-specific templates for roofing, solar, HVAC, and other trades, allowing businesses to create interactive qualification processes. Journeys includes no-code editing capabilities, appointment scheduling functionality, and instant quote generation tools that streamline the lead capture process. The system enables businesses to share their custom funnels through QR codes or online links while providing interactive steps tailored to specific trades. The software incorporates lead tracking features and offers various templates that can be modified to align with different business needs. ## What is Journeys used for? [Form Builder](https://www.capterra.com/form-builder-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4920 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Journeys?[Manage this product listing](https://www.g2.com/products/demand-iq-journeys/claim_requests/new?auto=true) ## Journeys Overview Updated September 2026 AI summary Journeys is a cloud-based lead management solution for businesses of all sizes, particularly those managing residential improvement projects. It enables sales teams to capture and qualify leads, track interactions, and manage pipelines, while offering alerts, analytics, web forms, prospecting tools, and integrations with platforms like HubSpot and Zapier to support coordinated sales and marketing workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Journeys 0.0 VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $4920 Flat Rate, Per Year Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (6,068) Value For Money 0.0 (0) Value For Money 4.3 (4,685) Customer Service 0.0 (0) Customer Service 4.4 (4,478) ## Journeys alternatives [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (659)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about Journeys Overview ### What company size and specific industries is Journeys built for? Journeys is designed for home improvement contractors of any company size, including small businesses and larger firms in the home services sector. It targets businesses that manage residential improvement work and need software suited to contracting operations rather than general-purpose industries. Features and Usability ### What are the key features of Journeys? Journeys offers lead capture and lead generation tools, lead qualification, and pipeline management for sales teams. It also includes interaction tracking, alerts/notifications, reporting/analytics, web forms, prospecting tools, and third-party integrations to support sales activity and data collection. Pricing ### How much does it cost and what fees or limitations are included? Journeys starts at $4,920 per year for the Starter plan, with Pro at $8,940 per year and Enterprise at $19,920 per year. Starter includes up to 5 journeys and 500 monthly addresses, while Pro and Enterprise raise usage caps and add features like A/B testing and dedicated CSM support. Integrations ### Which third-party tools and platforms does Journeys integrate with? Journeys integrates with 4 third-party tools: HighLevel, HubSpot CRM, Make, and Zapier. These integrations cover CRM and automation use cases, connecting Journeys to marketing, sales, and workflow platforms commonly used to move data between business systems. Getting Started and Support ### What training and onboarding options does Journeys offer? Journeys provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for self-paced learning and review. Getting Started and Support ### What customer support options does Journeys offer? Journeys offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback about support is available in the catalog data, so support quality, response times, and user experience cannot be assessed from reviewer sentiment. ## Features AI summary Based on 5,388 Form Builder reviews Not all Lead Management products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **CRM** (**47%**) - **Lead Capture** (**42%**) Journeys includes **Lead Capture**, helping teams bring in and organize new prospects efficiently. However, it does not include **Contact Management** or **CRM**. Instead, it offers **Pipeline Management** (**38%**), **Reporting/Analytics** (**37%**), and **Interaction Tracking** (**36%**), which give businesses visibility into deal progress, performance trends, and prospect activity, helping teams follow up more effectively and manage sales opportunities with better context. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges For Sales Teams/Organizations Caters to sales teams Interaction Tracking Track interaction history by documenting conversations for contacts Lead Capture Automatically identify and save contact information of potential customers Lead Generation Manage the process of attracting and converting business prospects into leads Lead Qualification Score a lead on their quality or likelihood to buy based on certain behaviors Journeys 11 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - For Sales Teams/Organizations: Caters to sales teams - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10033389/Journeys/pricing/) Starter $4,920 Flat Rate,Per Year It includes: - Up To 5 Journeys - Up To 500 Monthly Addresses - Embed In 1 Website - DIY Estimates - CRM Integration - AI Estimates\* - Multiple Location Settings - Paths & Conditional Logic - Zoom & Email Support Pro $8,940 Flat Rate,Per Year It includes: - Up To 10 Journeys - Up To 2K Monthly Addresses - Embed In 2 Websites - DIY Estimates - CRM Integration - AI Estimates\* - Multiple Location Settings - Paths & Conditional Logic - 25 Mobile App Seats - Dedicated CSM - A/B Testing Enterprise $19,920 Flat Rate,Per Year It includes: - Up To 25 Journeys - Up To 10K Monthly Addresses - Embed In 3 Websites - DIY Estimates - CRM Integration - AI Estimates\* - Multiple Location Settings - Paths & Conditional Logic - 50 Mobile App Seats - Dedicated CSM - A/B Testing ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ HighLevel](https://www.capterra.com/p/177156/HighLevel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.