# Shop Pro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shop Pro Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/10033416/Shop-Pro

---

# 

 Shop Pro Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Shop Pro

## What is Shop Pro?

Shop Pro is repair shop software built in a real workshop to keep daily work simple. Jobs, vehicles, customers and service history are all in one clean system you can use from day one. Create and manage jobs, track service history, send reminders, build estimates, collect approvals and take payments — all without setup or training. Fast to start, easy to trust and designed around real workshop routines. Everything stays organised and nothing gets missed. Perfect for independent and growing repair shops that want straightforward software that supports the work instead of getting in the way.

## What is Shop Pro used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Shop Pro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://shoppro.ee&name=Shop Pro)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shop Pro

0.0

VS.

[4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting Price

Contact vendor

Starting Price

$179

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (744)

Value For Money

0.0 (0)

Value For Money

4.7 (689)

Customer Service

0.0 (0)

Customer Service

4.9 (714)

## Shop Pro alternatives

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (262)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting price

$249.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[ARI](https://www.capterra.com/p/201737/ARI/)

[4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting price

$39.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201737/ARI/)

## FAQs about Shop Pro

Overview

### What company size and specific industries is Shop Pro built for?

Shop Pro is designed for independent and growing auto repair shops, especially small to mid-sized workshops that need simple software to manage jobs, customers, vehicles, and service history. It suits automotive service businesses that want fast setup and minimal training, rather than large enterprise operations.

Features and Usability

### What are the key features of Shop Pro?

Shop Pro offers appointment management, billing and invoicing, CRM, and electronic signature for customer and account handling. It also includes employee scheduling, job tracking, work order management, and workflow management. Additional features such as inventory management, parts management, POS, reporting and statistics, and VIN lookup support shop operations.

Getting Started and Support

### What training and onboarding options does Shop Pro offer?

Shop Pro provides live online training for teams that need guided setup and product instruction. This format supports real-time sessions with an instructor and allows participants to ask questions while learning the system.

Getting Started and Support

### What customer support options does Shop Pro offer?

Shop Pro provides email/help desk support and chat support. No reviewer feedback about support is available in the catalog data, so user experience details such as response speed, helpfulness, or common frustrations cannot be described here.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Billing & Invoicing

Create, manage, and send invoices or bills to customers

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Electronic Signature

Digitally sign online documents

Employee Scheduling

Assign working shifts or tasks to employees based on their availability

Estimating

Estimate expected cost based on various factors before a project begins

Shop Pro 19 features

Manage various aspects of appointments including booking, rescheduling, canceling

Create, manage, and send invoices or bills to customers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Digitally sign online documents

Assign working shifts or tasks to employees based on their availability

Estimate expected cost based on various factors before a project begins

Track and manage inventory levels to maintain proper supply

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Track parts inventory levels and manage re-stocking

Accept and process customer payments for products or services using hardware and software

Generate quotes or estimates for customers

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track work performed and resources used for past customers, sites, or assets

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows fleets and service businesses to track information about their vehicles.

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

## Pricing

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.