--- title: "widening.io Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about widening.io Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more." source_url: "https://www.capterra.com/p/10033434/widening-io/" page_type: "product" language: "en" --- # widening.io Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) widening.io ## What is widening.io? widening.io is an AI chat management platform that unifies customer interactions across multiple channels including chats, calls, emails, and campaigns. The software features a team inbox for centralized communication management, promotional tools for marketing outreach, and conversational support functions for customer service. Widening.io includes lead distribution capabilities, customer journey management tools, segmentation functionality, and automation workflows that operate across platforms such as WhatsApp, Instagram, Messenger, and Twitter. The system provides analytics to track performance and AI-powered response capabilities to handle customer inquiries. Widening.io integrates with various communication channels and offers template creation for consistent messaging across platforms. ## What is widening.io used for? [Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for widening.io?[Manage this product listing](https://www.g2.com/products/widening/claim_requests/new?auto=true) ## widening.io Overview Updated September 2026 AI summary widening.io is a cloud-based conversational marketing platform designed for businesses of all sizes to manage and organize customer interactions. It offers features such as campaign management, lead distribution, one-to-one messaging, real-time conversations, and an AI Copilot. Integration with Make and Zapier supports workflow automation, and chat support is available to assist users. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### widening.io 0.0 VS. [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (826) Value For Money 0.0 (0) Value For Money 4.3 (779) Customer Service 0.0 (0) Customer Service 4.2 (753) ## widening.io alternatives [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [HumanBot](https://www.capterra.com/p/10010954/HumanBot/) [4.8 (826)](https://www.capterra.com/p/10010954/HumanBot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010954/HumanBot/) [Clepher](https://www.capterra.com/p/276090/Clever-Messenger/) [4.8 (88)](https://www.capterra.com/p/276090/Clever-Messenger/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276090/Clever-Messenger/) [Superchat](https://www.capterra.com/p/210968/Superchat/) [4.8 (314)](https://www.capterra.com/p/210968/Superchat/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210968/Superchat/) ## FAQs about widening.io Features and Usability ### What are the key features of widening.io? widening.io offers AI Copilot, an Activity Dashboard, and Campaign Management for tracking and organizing outreach. It also includes Communication Management, Lead Capture, and Lead Distribution, plus Live Chat, One-to-One Messaging, and Real-time Conversations for handling customer interactions across channels. Pricing ### How much does it cost and what fees or limitations are included? widening.io starts at $49 per month for the Startup plan, which covers up to 5 users and includes 1 workflow, 1,000 conversations, 10 broadcast campaigns, 20 products, AI Agents, and omnichannel inboxes. The $99 Growth plan supports up to 10 users, adds unlimited workflows, and a free trial is available. Integrations ### Which third-party tools and platforms does widening.io integrate with? widening.io integrates with Make and Zapier for connecting with third-party apps and automating workflows. These catalog integrations cover basic automation and app-linking needs through two widely used integration platforms. Getting Started and Support ### What customer support options does widening.io offer? widening.io provides chat support. No reviewer feedback is available for support topics, so user experience with response times, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 1,088 Conversational Marketing Platform reviews Capterra data shows that buyers of conversational marketing platforms rank the following features as their top priorities: - **Chat/Messaging** (**64%** of reviewers rated this feature as critical) - **Campaign Management** (**57%**) - **Chatbot** (**56%**) widening.io includes **Campaign Management**, giving teams a way to plan, run, and track outreach efforts in one place. However, it does not offer **Chat/Messaging** or **Chatbot**. Instead, it provides **Communication Management** (**52%**), which supports message coordination and follow-up across customer interactions. Together, these features help businesses manage campaigns more efficiently and keep communication organized, allowing teams to maintain consistent outreach and respond to prospects with better context. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Lead Capture Automatically identify and save contact information of potential customers widening.io 10 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Live Chat: Ability to chat online in real time - One-to-One Messaging: Send personal messages to clients or attendees - Real-time Conversations: Send and receive messages in real-time via an online communication channel --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10033434/widening-io/pricing/) Startup $49.00 Flat Rate,Per Month It includes: - Omnichannel Inboxes - 10 Broadcast campaign - 1,000 conversations - 20 products - 1 Workflow - AI Agents Growth $99.00 Flat Rate,Per Month It includes: - 100 Broadcast campaigns - 2,000 conversations - 100 products - Unlimited Workflows Business $299.00 It includes: - Unlimited Broadcast campaigns - 4,000 conversations - 200 products Enterprise Contact vendor for details It includes: - Unlimited Users - Unlimited conversations - Unlimited products ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Make](https://www.capterra.com/p/154278/Integromat/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.