--- title: "Leader CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Leader CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10033438/Leader-CRM/" page_type: "product" language: "en" --- # Leader CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Leader CRM ## What is Leader CRM? Leader CRM is a customer relationship management software that automates lead capture and management processes. The system captures phone calls automatically, identifies callers with detailed information including social profiles and job titles, and enables task creation, note-taking, and reminder setting to track interactions. Leader's Smart CRM includes digital business card functionality, quote generation capabilities, and search tools that provide information about contacts. The software features caller identification that blocks unwanted calls and helps categorize contacts. The CRM integrates with phone calls, calendar, and messages to enhance business communication with data and automation tools. Leader CRM offers contact management features that allow users to view caller details, discover company information, and maintain organized records of customer interactions through call notes and follow-up reminders. ## What is Leader CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Leader CRM?[Manage this product listing](https://www.g2.com/products/leader-crm-the-best-ai-powered-crm-for-sales-growth/claim_requests/new?auto=true) ## Leader CRM Overview Updated August 2026 AI summary Leader CRM supports businesses of all sizes with tools for managing contacts, tracking interactions, and overseeing leads within a unified platform. Its features include an activity dashboard, analytics reporting, and third-party integrations, with optional capabilities such as alerts, lead capture, and reminders. The software is delivered as a cloud-based solution, making it accessible via web browser. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Leader CRM 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $15 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## Leader CRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about Leader CRM Features and Usability ### What are the key features of Leader CRM? Leader CRM offers contact management, lead capture, lead management, and interaction tracking for organizing sales records and follow-ups. It also includes activity dashboard, alerts/notifications, reminders, reporting/analytics, and third-party integrations to monitor pipeline activity and connect with other business systems. Pricing ### How much does it cost and what fees or limitations are included? Leader CRM starts at $15 per user per month on the Unlimited Monthly plan and includes a free version. The plan includes calendar and meeting scheduler, 1GB files, integrations, people and company insights, unlimited quotes, unlimited tasks, notes, and labels. Getting Started and Support ### What customer support options does Leader CRM offer? Leader CRM provides FAQ/forum support for users seeking help with common questions and product guidance. No reviewer feedback about support experience is available here, so response times, helpfulness, and common frustrations cannot be summarized from user reports. ## Features AI summary Based on 14,838 CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Leader CRM includes other capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep relationship information up to date, helping businesses manage follow-ups more efficiently and maintain stronger customer relationships. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management Manage, organize, and store contact information Interaction Tracking Track interaction history by documenting conversations for contacts Lead Capture Automatically identify and save contact information of potential customers Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Leader CRM 9 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Contact Management: Manage, organize, and store contact information - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10033438/Leader-CRM/pricing/) Unlimited Monthly $15.00 Per User,Per Month It includes: - Unlimited tasks, notes & labels - Unlimited quotes - People & company insights - Files (1GB) - Calendar & meeting scheduler - Integrations Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.