--- title: "Invent Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Invent Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/10033495/Invent/" page_type: "product" language: "en" --- # Invent Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Invent ## What is Invent? Invent is a cloud-based, no-code platform for building and managing AI assistants that handle customer service, sales, and support conversations. Businesses use it to create virtual agents that respond to customers across web chat, WhatsApp, SMS, and other channels without writing code. Teams can design conversation flows, connect the platform to existing tools, and monitor performance through built-in dashboards. Invent supports multiple languages and can escalate conversations to human agents when needed. Invent is best suited for small to midsize businesses in retail, e-commerce, financial services, and telecommunications looking to automate customer interactions across digital channels. ## What is Invent used for? [Chatbot](https://www.capterra.com/chatbot-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Productivity](https://www.capterra.com/productivity-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Invent?[Manage this product listing](https://www.g2.com/products/invent/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Invent 5.0 (1) VS. [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting Price $29 Flat Rate, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (73) Value For Money 5.0 (1) Value For Money 4.4 (58) Customer Service 5.0 (1) Customer Service 4.7 (52) ## Invent alternatives [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) ## FAQs about Invent Overview ### What company size and specific industries is Invent built for? Invent is designed for modern businesses of all sizes, especially customer support departments, sales teams, multilingual service providers, and brand managers that need a tool suited to communication-focused operations across service, sales, and brand management environments. Features and Usability ### What are the key features of Invent? Invent offers AI/Machine Learning, Natural Language Processing, and Chatbot capabilities for customer support, sales, and marketing workflows. It includes Automated Responses, Multi-Language support, and Transcripts/Chat History for conversation records and follow-up. These features cover automated interaction handling and language-based communication across channels. Pricing ### How much does it cost and what fees or limitations are included? Invent starts with a free version and a Pay as you go plan with price not listed, including 200 free messages per month, 20 actions, 500 contacts, 100 MB knowledge base, and 10 members. The Business plan costs $29/month flat rate and includes unlimited actions, assistants, contacts, and members. Integrations ### Which third-party tools and platforms does Invent integrate with? Invent integrates with 10 third-party tools across productivity, commerce, and communication, including Airtable, Gmail, Google Calendar, Notion, Slack, Shopify, Stripe, Instagram, Telegram, and WhatsApp. These catalog integrations cover scheduling, messaging, data management, and payments for connected workflows. Getting Started and Support ### What training and onboarding options does Invent offer? Invent provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning, feature review, and step-by-step consultation when needed. Getting Started and Support ### What customer support options does Invent offer? Invent provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat. No reviewer feedback is available about support quality, response times, or common issues, so the support experience cannot be characterized beyond the listed channels. ## Features AI summary Based on 1,278 Conversational AI Platform reviews Capterra reviewers highlight these as the features buyers value most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Invent includes **Automated Responses** and **Natural Language Processing**, giving teams tools to reply faster and understand user intent more accurately. However, it does not include **Language Detection**. Instead, it offers other features that reviewers also rate highly, such as **Customer Support** (**46%**) and **AI/Machine Learning** (**42%**), helping businesses manage conversations more effectively, improve service quality, and respond to customer needs with greater consistency. Automated Responses 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Natural Language Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Customer Support 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality For Sales/Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Used as a promotional or demonstration tool in sales and marketing presentations Multi-Language 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple languages Transcripts/Chat History 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation Invent 17 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Multi-Language: Manage and support multiple languages - Multilingual Support: Provides users the ability to interact with the AI agent in multiple languages for global support. - Multilingualism: Can support effective translation for a wide variety of languages, even uncommon ones. - Natural Language Processing: Process and analyze human language in text or audio form - Scalability: Manage a growing amount of work to meet increased demand without compromising performance - Secure Data Storage: Securely stores data to prevent data loss or breaches - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Voice: Make and receive calls directly in the application. Track and record calls for analysis. --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version [View pricing plan details](https://www.capterra.com/p/10033495/Invent/pricing/) Business $29.00 Flat Rate,Per Month It includes: - Knowledge Base: 2 GB - Unlimited Assistants - Unlimited Contacts - Unlimited Members - Unlimited Actions - Access To Advanced Features For Businesses And Teams Enterprise Contact vendor for details It includes: - SLA With 99.9% Uptime Guarantee - 24/7 Priority Support - Single Sign-On (SSO) - Dedicated Account Manager - Custom Integrations - Advanced Analytics And Reporting - Onboarding And Training Services - Custom Domain - Whitelabel Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Hector G. Dr Mental Health Care ### "Making Customer Support More Efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2026 My overall experience with Invent has been very positive. It is an intuitive and useful platform that brings powerful AI tools together in one place. I especially appreciate the ability to create AI agents for WhatsApp, which makes automating conversations and customer support much easier. Pros What I liked most about Invent was how easy and intuitive it is to use. The interface feels clean and smooth, and having access to helpful AI tools in one place makes it very convenient. I also really liked that you can create AI agents for WhatsApp, which makes it easier to automate conversations and support customers. Cons What I liked least was that, at first, it can take a little time to get familiar with all the available features. However, the platform is generally easy to use and becomes very intuitive quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.