# Smart Send Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Smart Send Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/10033562/Smart-Send

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# 

 Smart Send Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Smart Send

## What is Smart Send?

Smart Send is a shipping management software that connects sales channels with Parcel2Go accounts for centralized order processing. The platform integrates with multiple marketplaces including eBay, Shopify, and TikTok, allowing users to import orders from various sources. Smart Send features rule management for automating courier selection based on specific criteria, bulk label creation capabilities, picking and packing assistance tools, returns management functions, and payment automation options. The system enables users to mark orders as dispatched with tracking information sent to marketplaces in a single click. Additional features include invoice management tools, SKU code integration for labels, and the ability to generate custom business records. The software provides access to shipping services from multiple courier companies for parcel delivery.

## What is Smart Send used for?

[Shipping](https://www.capterra.com/shipping-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

Free version not included

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Do you work for Smart Send?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.parcel2go.com&name=Smart Send)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smart Send

0.0

VS.

[4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

Contact vendor

Starting Price

$14.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (921)

Value For Money

0.0 (0)

Value For Money

4.4 (771)

Customer Service

0.0 (0)

Customer Service

4.3 (767)

## Smart Send alternatives

Highest Rated

[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about Smart Send

Features and Usability

### What are the key features of Smart Send?

Smart Send offers shipment tracking, shipping labels, shipping management, and shipment price calculation for handling delivery workflows. It also includes order management, invoice management, returns management, activity dashboard, alerts/notifications, and third-party integrations to connect shipping data with other systems.

Integrations

### Which third-party tools and platforms does Smart Send integrate with?

Smart Send integrates with 10 third-party platforms for ecommerce and social selling, including Shopify, BigCommerce, Adobe Commerce, PrestaShop, Wix, Squarespace, ShopWired, Bluepark, EKM, and TikTok. These catalog integrations cover store builders, online marketplaces, and commerce platforms.

Getting Started and Support

### What customer support options does Smart Send offer?

Smart Send provides a knowledge base for customer support. With no reviewer feedback available on support experiences, the customer experience with this resource cannot be assessed from user comments. The listed support option suggests self-service help for common questions and product guidance.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Returns Management

Track and facilitate returns of products sold

Shipment Tracking

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Smart Send 9 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track customer orders for goods, investments, or any other purchases

Track and facilitate returns of products sold

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Set up connections to third-party platforms to improve business processes

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## Pricing

Free Version

Free

£0.00

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

TikTok](https://www.capterra.com/p/237591/TikTok/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

EKM](https://www.capterra.com/p/181721/ekmPowershop/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

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