--- title: "Smart Send Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Smart Send Software - reviews, pricing plans, popular comparisons to other Shipping products and more." source_url: "https://www.capterra.com/p/10033562/Smart-Send/" page_type: "product" language: "en" --- # Smart Send Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Smart Send ## What is Smart Send? Smart Send is a shipping management software that connects sales channels with Parcel2Go accounts for centralized order processing. The platform integrates with multiple marketplaces including eBay, Shopify, and TikTok, allowing users to import orders from various sources. Smart Send features rule management for automating courier selection based on specific criteria, bulk label creation capabilities, picking and packing assistance tools, returns management functions, and payment automation options. The system enables users to mark orders as dispatched with tracking information sent to marketplaces in a single click. Additional features include invoice management tools, SKU code integration for labels, and the ability to generate custom business records. The software provides access to shipping services from multiple courier companies for parcel delivery. ## What is Smart Send used for? [Shipping](https://www.capterra.com/shipping-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smart Send?[Manage this product listing](https://www.g2.com/products/smart-send/claim_requests/new?auto=true) ## Smart Send Overview Updated September 2026 AI summary Smart Send is a cloud-based shipping solution designed for businesses of all sizes, offering tools for order management, shipment tracking, and shipping label creation. It supports invoice management, price calculation, and provides alerts and notifications. With additional features like returns management and third-party integrations, Smart Send helps organizations manage and coordinate their shipping operations efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smart Send 0.0 VS. [4.3 (37)](https://www.capterra.com/p/97252/OnTime-360/reviews/) Starting Price Contact vendor Starting Price $49 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (26,641) Value For Money 0.0 (0) Value For Money 4.2 (20,480) Customer Service 0.0 (0) Customer Service 4.5 (20,738) ## Smart Send alternatives [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155621/ShipStation/) Highest Rated [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) ## FAQs about Smart Send Features and Usability ### What are the key features of Smart Send? Smart Send offers shipment tracking, shipping labels, shipping management, and shipment price calculation for shipping workflows. It also includes order management, invoice management, returns management, alerts and notifications, an activity dashboard, and third-party integrations for connecting shipping data with other systems. Integrations ### Which third-party tools and platforms does Smart Send integrate with? Smart Send integrates with 10 third-party platforms for ecommerce and sales channels, including Shopify, BigCommerce, Adobe Commerce, PrestaShop, Wix, Squarespace, ShopWired, Bluepark, EKM, and TikTok. These catalog integrations cover online store setup, storefront management, and social commerce connections. Getting Started and Support ### What customer support options does Smart Send offer? Smart Send provides a knowledge base for customer support. It gives users a self-service place to look up product information and common questions. No reviewer feedback about support experience is available, so support quality, response time, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 3,198 Shipping reviews Capterra reviewers highlight these as the features buyers care about most when choosing shipping software: - **Shipping Labels** (**61%** of reviewers rated this feature as critical) - **Label Printing** (**57%**) - **Parcel Shipping** (**61%**) Smart Send supports **Shipping Labels**, which covers one of the top priorities for shipping buyers. However, it does not include **Label Printing** or **Parcel Shipping**. Instead, the product offers **Shipment Price Calculation** (**55%**) and **Shipment Tracking** (**52%**), two other features reviewers also rate highly. These capabilities help businesses estimate shipping costs more accurately and monitor deliveries after dispatch, providing teams with better visibility and control over day-to-day shipping operations. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Order Management Manage and track customer orders for goods, investments, or any other purchases Returns Management Track and facilitate returns of products sold Shipment Tracking The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Smart Send 9 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Returns Management: Track and facilitate returns of products sold - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version Free £0.00 ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ TikTok](https://www.capterra.com/p/237591/TikTok/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ EKM](https://www.capterra.com/p/181721/ekmPowershop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.