--- title: "TCdial Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TCdial Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/10033612/Tcdial/" page_type: "product" language: "en" --- # TCdial Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) TCdial ## What is TCdial? AI-enabled predictive dialer software designed for call center operations, enabling agent productivity for both inbound and outbound communications. Tcdial features call distribution, queue management, real-time monitoring capabilities, and supports various data import formats without requiring additional software installation. The platform includes campaign management tools, customizable reporting functions, and SMS messaging capabilities to optimize customer communication processes. ## What is TCdial used for? [IVR](https://www.capterra.com/ivr-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)[Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €0.01 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TCdial?[Manage this product listing](https://www.g2.com/products/tcdial/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TCdial 0.0 VS. [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price €0.01 Usage Based, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (888) Value For Money 0.0 (0) Value For Money 4.7 (798) Customer Service 0.0 (0) Customer Service 4.8 (819) ## TCdial alternatives [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) ## FAQs about TCdial Overview ### What company size and specific industries is TCdial built for? TCdial is designed for sales and customer service teams in small, mid-sized, and enterprise call centers, contact centers, and other outbound-driven businesses across industries. It fits organizations that handle high volumes of calls and need tools for sales outreach and customer support operations. Features and Usability ### What are the key features of TCdial? TCdial offers call center management tools such as auto-dialer, predictive dialer, progressive dialer, automatic call distribution, IVR, and call routing. It also includes call monitoring, call recording, call transcription, call scripting, reporting and analytics, contact and lead management, campaign management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? TCdial starts at €0.01 per month on the Starter and Business usage-based plans, with a free version and free trial available. Starter includes 25 zł per phone number, 0.08 zł per landline minute, 0.10 zł per mobile minute, 0.34 zł per AI minute, and 0.40 zł per SMS. Flatrate costs €250 per month. Integrations ### Which third-party tools and platforms does TCdial integrate with? TCdial integrates with Google Calendar and Zapier. Google Calendar supports scheduling and calendar syncing, while Zapier connects TCdial to a wider range of third-party apps through automated workflows and data transfer. Getting Started and Support ### What training and onboarding options does TCdial offer? TCdial provides live online sessions and videos to help teams get started. Live online sessions offer guided instruction with a trainer, while videos provide self-paced visual reference for setup and feature review. These formats cover basic onboarding and ongoing learning needs. Getting Started and Support ### What customer support options does TCdial offer? TCdial provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. No reviewer support feedback is available in the catalog data, so user experience details such as response time, helpfulness, or common frustrations cannot be described here. ## Features AI summary Based on 308 IVR reviews Capterra reviewers point to these as the top priorities when evaluating predictive dialer software: - **Call Center Management** (**49%** of reviewers rated this feature as critical) - **Call Recording** (**60%**) - **Reporting/Analytics** (**52%**) TCdial supports all three features buyers rate most important: **Call Center Management**, **Call Recording**, and **Reporting/Analytics**. Together, these capabilities help businesses oversee daily call operations, keep records of customer interactions, and track performance data, allowing teams to improve agent oversight, monitor call quality, and make better decisions based on results. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Callback Scheduling Schedules callback times TCdial 36 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10033612/Tcdial/pricing/) Starter €0.01 Usage Based,Per Month It includes: - Dialer Manualny (Manual Dialer) - Predictive Dialer (AI-Powered Predictive Dialing) - Menu Oddzwonień (Callback Menu) - Historia Rozmów (Call History) - Szczegółowe Statystyki (Detailed Statistics) - Wykrywanie Poczty Głosowej (Voicemail Detection) - Web Softphone (Browser-Based Phone) - Automatyczny Transfer Leadów (Automatic Lead Transfer) - Filtr Świąteczny (Holiday Filter) - Godziny Otwarcia (Opening Hours Configuration) - Automatyczne Nagrywanie I Przechowywanie Rozmów (Automatic Call Recording And Storage) - Czarna Lista (Blacklist) - Automatyczna Kontrola Wieku Leada (Automatic Lead Age Verification) - Ilość Statusów Rozmów (Unlimited Call Statuses) - Ilość Wzorów Emaili (Unlimited Email Templates) - Ilość Wzorów SMS (Unlimited SMS Templates) - Ilość Skryptów (Unlimited Scripts) - Ilość Plików Audio W Panelu Soundboard (Unlimited Soundboard Audio Files) - Ilość Dodatkowych Formularzy (Unlimited Additional Forms) - Ilość Wzorów PDF (Unlimited PDF Templates) - Ilość Plików CSV (Unlimited CSV Files) - System Kontroli I Rejestracji Numerów (Phone Number Management System) - Importowanie Danych Do List (Data Import To Lists) - Transfer Leadów Na Podstawie Statusów Między Listami (Lead Transfer Based On Status Between Lists) - Statystyki Poszczególnych List (Statistics Per List) - Wyszukiwarka Leadów (Lead Search) - Szczegółowy Przegląd Leadów (Detailed Lead Overview) - Transkrypcja Rozmów (Call Transcription) - Eksportowanie Danych (Data Export) - Tworzenie I Konfigurowanie Eksportu (Export Creation And Configuration) - Przegląd I Edycja Eksportu (Export Review And Editing) - Eksport Za Pomocą FTP (FTP Export) - Raporty I Statystyki (Reports And Statistics) - Codzienny Raport (Daily Report) - Szczegółowy Raport Kampanii (Detailed Campaign Report) - Szczegółowy Raport Agentów (Detailed Agent Report) - Statystyki Na Żywo (Live Statistics) - Monitorowanie Połączeń (Call Monitoring) - Kreator Raportów (Report Creator) - Bezpłatna Pomoc 24/7 (Free 24/7 Support) - Podstawowe Wdrożenie (Basic Implementation) - Szkolenia Z Zakresu Użytkowania Systemu (System Usage Training) - Chatbot (Virtual Assistant Available 24/7) - Integracje (Integrations) - TCdial API - Koszt Wywołań API (API Call Cost): 0 zł - Zapier Integration - Google Calendar (Active Only Via Zapier) Business €0.01 Usage Based,Per Month It includes: - Dialer Manualny (Manual Dialer) - Predictive Dialer (AI-Powered Predictive Dialing) - Menu Oddzwonień (Callback Menu) - Historia Rozmów (Call History) - Szczegółowe Statystyki (Detailed Statistics) - Wykrywanie Poczty Głosowej (Voicemail Detection) - Web Softphone (Browser-Based Phone) - Automatyczny Transfer Leadów (Automatic Lead Transfer) - Filtr Świąteczny (Holiday Filter) - Godziny Otwarcia (Opening Hours Configuration) - Automatyczne Nagrywanie I Przechowywanie Rozmów (Automatic Call Recording And Storage) - Czarna Lista (Blacklist) - Automatyczna Kontrola Wieku Leada (Automatic Lead Age Verification) - Ilość Statusów Rozmów (Unlimited Call Statuses) - Ilość Wzorów Emaili (Unlimited Email Templates) - Ilość Wzorów SMS (Unlimited SMS Templates) - Ilość Skryptów (Unlimited Scripts) - Ilość Plików Audio W Panelu Soundboard (Unlimited Soundboard Audio Files) - Ilość Dodatkowych Formularzy (Unlimited Additional Forms) - Ilość Wzorów PDF (Unlimited PDF Templates) - Ilość Plików CSV (Unlimited CSV Files) - System Kontroli I Rejestracji Numerów (Phone Number Management System) - Importowanie Danych Do List (Data Import To Lists) - Transfer Leadów Na Podstawie Statusów Między Listami (Lead Transfer Based On Status Between Lists) - Statystyki Poszczególnych List (Statistics Per List) - Wyszukiwarka Leadów (Lead Search) - Szczegółowy Przegląd Leadów (Detailed Lead Overview) - Transkrypcja Rozmów (Call Transcription) - Eksportowanie Danych (Data Export) - Tworzenie I Konfigurowanie Eksportu (Export Creation And Configuration) - Przegląd I Edycja Eksportu (Export Review And Editing) - Eksport Za Pomocą FTP (FTP Export) - Raporty I Statystyki (Reports And Statistics) - Codzienny Raport (Daily Report) - Szczegółowy Raport Kampanii (Detailed Campaign Report) - Szczegółowy Raport Agentów (Detailed Agent Report) - Statystyki Na Żywo (Live Statistics) - Monitorowanie Połączeń (Call Monitoring) - Kreator Raportów (Report Creator) - Bezpłatna Pomoc 24/7 (Free 24/7 Support) - Podstawowe Wdrożenie (Basic Implementation) - Szkolenia Z Zakresu Użytkowania Systemu (System Usage Training) - Chatbot (Virtual Assistant Available 24/7) - Integracje (Integrations) - TCdial API - Koszt Wywołań API (API Call Cost): 0 zł - Zapier Integration - Google Calendar (Active Only Via Zapier) Flatrate €250.00 Flat Rate,Per Month It includes: - Dialer Manualny (Manual Dialer) - Predictive Dialer (AI-Powered Predictive Dialing) - Menu Oddzwonień (Callback Menu) - Historia Rozmów (Call History) - Szczegółowe Statystyki (Detailed Statistics) - Wykrywanie Poczty Głosowej (Voicemail Detection) - Web Softphone (Browser-Based Phone) - Automatyczny Transfer Leadów (Automatic Lead Transfer) - Filtr Świąteczny (Holiday Filter) - Godziny Otwarcia (Opening Hours Configuration) - Automatyczne Nagrywanie I Przechowywanie Rozmów (Automatic Call Recording And Storage) - Czarna Lista (Blacklist) - Automatyczna Kontrola Wieku Leada (Automatic Lead Age Verification) - Ilość Statusów Rozmów (Unlimited Call Statuses) - Ilość Wzorów Emaili (Unlimited Email Templates) - Ilość Wzorów SMS (Unlimited SMS Templates) - Ilość Skryptów (Unlimited Scripts) - Ilość Plików Audio W Panelu Soundboard (Unlimited Soundboard Audio Files) - Ilość Dodatkowych Formularzy (Unlimited Additional Forms) - Ilość Wzorów PDF (Unlimited PDF Templates) - Ilość Plików CSV (Unlimited CSV Files) - System Kontroli I Rejestracji Numerów (Phone Number Management System) - Importowanie Danych Do List (Data Import To Lists) - Transfer Leadów Na Podstawie Statusów Między Listami (Lead Transfer Based On Status Between Lists) - Statystyki Poszczególnych List (Statistics Per List) - Wyszukiwarka Leadów (Lead Search) - Szczegółowy Przegląd Leadów (Detailed Lead Overview) - Transkrypcja Rozmów (Call Transcription) - Eksportowanie Danych (Data Export) - Tworzenie I Konfigurowanie Eksportu (Export Creation And Configuration) - Przegląd I Edycja Eksportu (Export Review And Editing) - Eksport Za Pomocą FTP (FTP Export) - Raporty I Statystyki (Reports And Statistics) - Codzienny Raport (Daily Report) - Szczegółowy Raport Kampanii (Detailed Campaign Report) - Szczegółowy Raport Agentów (Detailed Agent Report) - Statystyki Na Żywo (Live Statistics) - Monitorowanie Połączeń (Call Monitoring) - Kreator Raportów (Report Creator) - Bezpłatna Pomoc 24/7 (Free 24/7 Support) - Podstawowe Wdrożenie (Basic Implementation) - Szkolenia Z Zakresu Użytkowania Systemu (System Usage Training) - Chatbot (Virtual Assistant Available 24/7) - Integracje (Integrations) - TCdial API - Koszt Wywołań API (API Call Cost): 0 zł - Zapier Integration - Google Calendar (Active Only Via Zapier) ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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