# Engage360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Engage360 Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more. Source: https://www.capterra.com/p/10033672/Engage360 --- # Engage360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Engage360 ## What is Engage360? Engage360 is a utility customer engagement solution that centralizes account management for energy consumers. The platform provides mobile-friendly access to billing and payment functions, interactive usage tracking with visual representations, and data-driven insights about consumption patterns. Engage360 allows customers to access their accounts before receiving their first bill, view and pay bills from any device, analyze energy usage through intuitive graphs, understand consumption habits, and compare rate plans based on actual usage data. The system features responsive design with app-based login capabilities that work across devices. The solution supports conservation efforts by providing customers with real-time data and actionable insights that can help reduce energy consumption while maintaining comprehensive account management functionality. ## What is Engage360 used for? [Utility Billing](https://www.capterra.com/utility-billing-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Engage360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.erthcorp.com&name=Engage360) ## FAQs about Engage360 Features and Usability ### What are the key features of Engage360? Engage360 offers customer management, user management, and a self service portal for account access. It includes billing and invoicing, metered billing, recurring/subscription billing, payment collection, online payments, and electronic payments. Additional features include usage tracking/analytics, rate management, historical reporting, activity dashboard, and third-party integrations. Integrations ### Which third-party tools and platforms does Engage360 integrate with? Engage360 connects natively to Paymentus for payment processing integrations. This integration supports direct connectivity with a specialized billing and payment platform, giving Engage360 a documented third-party connection from its official catalog. Getting Started and Support ### What training and onboarding options does Engage360 offer? Engage360 provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material and videos provide self-paced learning and feature walkthroughs. Getting Started and Support ### What customer support options does Engage360 offer? Engage360 provides Email/Help Desk and Phone Support for customer assistance. With no reviewer feedback available on support experiences, user sentiment about response speed, helpfulness, or common issues cannot be summarized here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Automatic Backup Data is backed up automatically to prevent data loss Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Management Store and organize information about customers and previous interactions Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Electronic Payments Electronically collect payments for goods or services Engage360 23 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Data is backed up automatically to prevent data loss Create, manage, and send invoices or bills to customers Store and organize information about customers and previous interactions Pre-designed layouts that can be customized to match preferences and requirements Electronically collect payments for goods or services Utility billing for electricity Utility billing for natural gas Utility billing for water Information, data and reports that are being tracked over time Integrated or built-in billing calculated by customer usage levels of a product/service Access software remotely via mobile devices Accept and process online payment transactions Tracking, managing, and initiating the transfer of funds for overdue customer payments Reminders sent for balance/payment due Track/optimize rates in relation to usage Automated process of charging customers at regular intervals for repeated access or use of a product or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Paymentus](https://www.capterra.com/p/167661/Paymentus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.