--- title: "Engage360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Engage360 Software - reviews, pricing plans, popular comparisons to other Utility Management Systems products and more." source_url: "https://www.capterra.com/p/10033672/Engage360/" page_type: "product" language: "en" --- # Engage360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Engage360 ## What is Engage360? Engage360 is a utility customer engagement solution that centralizes account management for energy consumers. The platform provides mobile-friendly access to billing and payment functions, interactive usage tracking with visual representations, and data-driven insights about consumption patterns. Engage360 allows customers to access their accounts before receiving their first bill, view and pay bills from any device, analyze energy usage through intuitive graphs, understand consumption habits, and compare rate plans based on actual usage data. The system features responsive design with app-based login capabilities that work across devices. The solution supports conservation efforts by providing customers with real-time data and actionable insights that can help reduce energy consumption while maintaining comprehensive account management functionality. ## What is Engage360 used for? [Utility Management Systems](https://www.capterra.com/utility-management-systems-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Engage360?[Manage this product listing](https://www.g2.com/products/erth-corporation-engage360/claim_requests/new?auto=true) ## FAQs about Engage360 Features and Usability ### What are the key features of Engage360? Engage360 offers customer management, user management, and a self service portal, plus billing and invoicing tools for metered billing, recurring/subscription billing, and rate management. It also includes payment collection, online and electronic payments, payment reminders, historical reporting, usage tracking/analytics, mobile access, automatic backup, and third-party integrations. Integrations ### Which third-party tools and platforms does Engage360 integrate with? Engage360 connects natively to Paymentus. Getting Started and Support ### What training and onboarding options does Engage360 offer? Engage360 provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does Engage360 offer? Engage360 provides email/help desk and phone support for customer assistance. No reviewer feedback about support quality is available in the catalog, so no claims can be made about response times, helpfulness, or common frustrations. Support details are limited to the listed channels. ## Features AI summary Based on 182 Utility Management Systems reviews Capterra data shows that buyers of utility billing software rank the following features as their top priorities: - **Billing & Invoicing** (**70%** of reviewers rated this feature as critical) - **Usage Tracking/Analytics** (**58%**) - **Metered Billing** (**71%**) Engage360 supports all three of the features reviewers consider most important: **Billing & Invoicing**, **Usage Tracking/Analytics**, and **Metered Billing**. Together, these capabilities help businesses bill accurately, monitor consumption patterns, and charge customers based on actual usage, allowing teams to improve revenue accuracy, reduce manual work, and manage utility operations more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Automatic Backup Data is backed up automatically to prevent data loss Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Management Store and organize information about customers and previous interactions Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Electronic Payments Electronically collect payments for goods or services Engage360 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Automatic Backup: Data is backed up automatically to prevent data loss - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Management: Store and organize information about customers and previous interactions - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Electronic Payments: Electronically collect payments for goods or services - For Electricity: Utility billing for electricity - For Natural Gas: Utility billing for natural gas - For Water: Utility billing for water - Historical Reporting: Information, data and reports that are being tracked over time - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Mobile Access: Access software remotely via mobile devices - Online Payments: Accept and process online payment transactions - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Reminders: Reminders sent for balance/payment due - Rate Management: Track/optimize rates in relation to usage - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Paymentus](https://www.capterra.com/p/167661/Paymentus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.