--- title: "NeoDay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NeoDay Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10033700/NeoDay/" page_type: "product" language: "en" --- # NeoDay Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) NeoDay ## What is NeoDay? NeoDay is a customer loyalty software designed to boost app usage, store visits, basket size, and profit margins. The platform features advanced gamification elements including spin-the-wheel, advent calendars, and scratch cards that transform passive users into repeat customers. With a flexible backend and intuitive interface, NeoDay allows marketing teams to manage loyalty campaigns independently without IT support. The software includes pre-built integrations that connect with existing business systems such as POS, ERP, and CRM platforms. NeoDay offers fast implementation, typically launching within ten weeks compared to the industry standard of six months. The platform provides data-driven personalization capabilities that help create engaging customer experiences while strengthening long-term retention. Recognized by industry analysts, NeoDay delivers both short-term results and sustainable loyalty programs through its comprehensive engagement tools. ## What is NeoDay used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NeoDay?[Manage this product listing](https://www.g2.com/products/neoday/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NeoDay 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price Contact vendor Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## NeoDay alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about NeoDay Overview ### What company size and specific industries is NeoDay built for? NeoDay is designed for small to large retail businesses and the teams that support customer retention, including retailers, store owners, marketers, loyalty program managers, and app developers. It fits companies that run loyalty programs and customer engagement efforts in the retail sector. Features and Usability ### What are the key features of NeoDay? NeoDay offers CRM, customer segmentation, customer history, and customer activity tracking for managing member data. It also includes campaign management, campaign planning, campaign analytics, and multi-channel marketing, plus loyalty program, rewards management, member portal, survey/poll management, and third-party integrations. Integrations ### Which third-party tools and platforms does NeoDay integrate with? NeoDay connects natively to over 100 integrations, including CRM and commerce platforms such as HubSpot CRM, Dynamics 365, Dynamics 365 Sales, Dynamics 365 Business Central, Dynamics 365 Customer Insights, BigCommerce, ActiveCampaign, and Adyen. Additional catalog integrations include Accelo, Acquia Web Governance, Agile CRM, Base CRM, Copernica, and Deployteq. Getting Started and Support ### What training and onboarding options does NeoDay offer? NeoDay provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct, face-to-face instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does NeoDay offer? NeoDay provides email/help desk support and chat. These channels give users direct ways to request help and resolve issues. No reviewer feedback is available for support topics, so support quality, response times, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) NeoDay supports all three of the features reviewers value most: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat customer relationships, manage incentives more effectively, and connect loyalty efforts with other business systems, allowing teams to deliver more consistent and data-driven customer retention programs. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat NeoDay 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership: Manages monthly memerbships and associated exclusive benefits and discounts that can be redeemed at your facility. - Membership Management: Database of members to track personal information of individuals and families - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Social Promotion: Market event via social media tools - Survey/Poll Management: Create and administer polls and surveys - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- ## Pricing NeoDay Loyalty Platform Contact vendor for details It includes: - Points & Tiers - Reward Shop - Customer Card - Games - Challenges - Milestones - Reward Calendars - Web Only Front-End - Native SDK Front-End - Mobile App Front-End ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.