# NeoDay Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NeoDay Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/10033700/NeoDay --- # NeoDay Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) NeoDay ## What is NeoDay? NeoDay is a customer loyalty software designed to boost app usage, store visits, basket size, and profit margins. The platform features advanced gamification elements including spin-the-wheel, advent calendars, and scratch cards that transform passive users into repeat customers. With a flexible backend and intuitive interface, NeoDay allows marketing teams to manage loyalty campaigns independently without IT support. The software includes pre-built integrations that connect with existing business systems such as POS, ERP, and CRM platforms. NeoDay offers fast implementation, typically launching within ten weeks compared to the industry standard of six months. The platform provides data-driven personalization capabilities that help create engaging customer experiences while strengthening long-term retention. Recognized by industry analysts, NeoDay delivers both short-term results and sustainable loyalty programs through its comprehensive engagement tools. ## What is NeoDay used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NeoDay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://neoday.com&name=NeoDay) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NeoDay 0.0 VS. [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (501) Value For Money 0.0 (0) Value For Money 4.8 (444) Customer Service 0.0 (0) Customer Service 4.7 (433) ## NeoDay alternatives Highest Rated [4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/) [4.8 (39)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83219/GIFT-CARD/) ## FAQs about NeoDay Overview ### What company size and specific industries is NeoDay built for? NeoDay is designed for retailers and retail-focused teams of all sizes, including store owners, marketers, loyalty program managers, app developers, and customer retention specialists. It suits businesses that need tools for retail operations and customer loyalty management, rather than a specific large enterprise or industry vertical. Features and Usability ### What are the key features of NeoDay? NeoDay offers CRM, customer segmentation, customer history, and customer activity tracking for managing audience data. It also includes campaign management, campaign planning, multi-channel communication, campaign analytics, and performance metrics, plus loyalty program, rewards management, member portal, and third-party integrations. Integrations ### Which third-party tools and platforms does NeoDay integrate with? NeoDay integrates with over 100 third-party tools and platforms, including CRM, commerce, and payment systems such as Accelo, ActiveCampaign, Adyen, Agile CRM, BASE, BigCommerce, Dynamics 365, HubSpot CRM, and Copernica. Its catalog also includes Deployteq, Centric Market Intelligence, and related Dynamics 365 editions. Getting Started and Support ### What training and onboarding options does NeoDay offer? NeoDay provides in person training, live online sessions, and documentation. In person training supports direct guidance, live online sessions allow remote instruction, and documentation gives teams written reference material for self-paced review and setup steps. Getting Started and Support ### What customer support options does NeoDay offer? NeoDay provides email/help desk and chat support. These channels let users submit questions and get direct assistance through written communication. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so support experience details are limited to the listed contact options. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat NeoDay 31 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Tracks metrics that provide insight into how a user interacts with any interface or product Games or game-like elements to track progress and reward accomplishments Use AI to generate content in the form of text, images, videos, etc. Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Strategize and implement rewards for returning customers, employees and other members Market event via social media tools Create and administer polls and surveys Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period ## Pricing ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.