# Complyr Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Complyr Software - reviews, pricing plans, popular comparisons to other Complaint Management products and more.

Source: https://www.capterra.com/p/10033706/Complyr

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# 

 Complyr Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Complyr

## What is Complyr?

Complyr is complaint management software built for regulated businesses that need to handle complaints efficiently, consistently, and in line with FCA requirements such as DISP. Designed for small to medium-sized firms, Complyr centralises complaint cases, communications, documents, and actions in one secure system. It helps teams manage complaint workflows, track progress, and maintain a clear audit trail without relying on spreadsheets, shared inboxes, or disconnected tools. Configurable workflows and status tracking help teams follow internal processes, reduce delays, and identify operational bottlenecks earlier. A secure case portal enables customers and third parties to share messages and documents directly in a case, improving collaboration and reducing admin time. Complyr offers transparent pricing for growing regulated teams, with reporting that supports management information, regulatory reporting, and board oversight.

## What is Complyr used for?

[Complaint Management](https://www.capterra.com/complaint-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£49

Flat Rate, Per Month

Free trial  
available

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Do you work for Complyr?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.complyr.co.uk&name=Complyr)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Complyr

0.0

VS.

[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

£49

Flat Rate, Per Month

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.1 (525)

Value For Money

0.0 (0)

Value For Money

4.2 (427)

Customer Service

0.0 (0)

Customer Service

4.5 (490)

## Complyr alternatives

Highest Rated

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (179)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (3,407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (2,211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

API

Application programming interface that allows for integration with other systems/databases

Assignment Management

Assign issues and tasks based on availability or required skills

Complyr 33 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

A record of all activities within the system, including user access, changes made, etc.

Shortcuts for inputting frequently used messages

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Track customer complaints from initiation through resolution

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Pre-made examples and templates for emails

Track interaction history by documenting conversations for contacts

Record and follow the progress of every issue

Observe and track the demand, usage, progress or quality of a system, product, or user

Arrange tasks based on the level of priority or urgency

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan daily routes to optimize employee scheduling and provide directions

Online portal through which end users can access the system, manage tasks, or obtain information

Set and monitor service level agreements to ensure timely response and resolution

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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## Pricing

Free Trial

Starter

£49.00

Flat Rate,Per Month

It includes:

-   Bespoke Workflows And Case Types
-   Regulatory Timeline and Alerts
-   File Case Management
-   Action Notifications
-   Bespoke Case Flags and Statuses
-   Customised Capture Forms
-   Time-stamped Case Notes
-   Secure File Upload and Storage
-   Dashboard Overview
-   Start-Up Foundation Support

Professional

£89.00

Flat Rate,Per Month

It includes:

-   All Starter Plan Features
-   Regulatory and Board Reporting
-   Access to Secure Case Portal and Features
-   Public Case Form Access
-   Actioned Notifications
-   Cross Party Collaboration
-   Data Extraction

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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