# WhatsApp Business Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WhatsApp Business Suite Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more.

Source: https://www.capterra.com/p/10033708/WhatsApp-Business-Suite

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# 

 WhatsApp Business Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

WhatsApp Business Suite

## What is WhatsApp Business Suite?

WhatsApp Business Suite is a messaging platform that enables direct-to-consumer businesses to engage with customers through various communication tools. The software provides bulk messaging capabilities for targeted audience outreach, automated drip campaigns for timely customer interactions, and commerce features including product catalogs and payment processing functionality. WhatsApp Business Suite incorporates support management tools that handle customer inquiries through automated systems while maintaining personalized service. The platform includes order verification capabilities and cart recovery notifications to streamline purchasing processes. Additionally, the system integrates with Facebook family applications to create a connected business ecosystem for managing customer relationships across multiple channels.

## What is WhatsApp Business Suite used for?

[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

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Do you work for WhatsApp Business Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bepragma.ai&name=WhatsApp Business Suite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WhatsApp Business Suite

0.0

VS.

[5.0 (124)](https://www.capterra.com/p/183310/Text-P2P/reviews/)

Starting Price

Contact vendor

Starting Price

$21

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (818)

Value For Money

0.0 (0)

Value For Money

4.9 (771)

Customer Service

0.0 (0)

Customer Service

5.0 (745)

## WhatsApp Business Suite alternatives

[4.6 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

Starting price

$79.00

Per User, Per Month

[HumanBot](https://www.capterra.com/p/10010954/HumanBot/)

[4.8 (818)](https://www.capterra.com/p/10010954/HumanBot/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10010954/HumanBot/)

[Clepher](https://www.capterra.com/p/276090/Clever-Messenger/)

[4.8 (88)](https://www.capterra.com/p/276090/Clever-Messenger/reviews/)

Starting price

$99.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/276090/Clever-Messenger/)

[Superchat](https://www.capterra.com/p/210968/Superchat/)

[4.8 (282)](https://www.capterra.com/p/210968/Superchat/reviews/)

Starting price

$79.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/210968/Superchat/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Autoresponders

Create and automatically send premade copy in response to customer messages

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

One-to-One Messaging

Send personal messages to clients or attendees

WhatsApp Business Suite 7 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Create and automatically send premade copy in response to customer messages

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Send personal messages to clients or attendees

Send and receive messages in real-time via an online communication channel

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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