# Breesy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Breesy Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10033840/Breesy

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# 

 Breesy Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Breesy

## What is Breesy?

Breesy is the AI customer experience platform built for restoration companies, providing 24/7 answering and First Notice of Loss intake with consistent, accurate data collection for addresses, access details, hazards, and policy information. During high-volume weather events, Breesy automatically scales to answer every call, prioritizing jobs by urgency and revenue potential while routing teams to the right opportunities. The platform integrates with your existing telephony, messaging, and job management systems—no replacement required—so dispatch, field, and office teams stay seamlessly aligned. Breesy replaces traditional after-hours call centers with instant AI-powered intake and clean, consistent documentation. It also handles a high volume of administrative call tasks that often overwhelm in-house teams, helping businesses operate more efficiently without increasing headcount. If every call matters to your restoration business, Breesy ensures you never miss one—day or night.

## What is Breesy used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Breesy

0.0

VS.

[4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting Price

Contact vendor

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (487)

Value For Money

0.0 (0)

Value For Money

4.4 (354)

Customer Service

0.0 (0)

Customer Service

4.5 (425)

## Breesy alternatives

Highest Rated

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[UChat](https://www.capterra.com/p/239947/UChat/)

[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Compass](https://www.capterra.com/p/10041681/Compass/)

[5.0 (20)](https://www.capterra.com/p/10041681/Compass/#reviews)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/)

[4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Breesy

Overview

### What company size and specific industries is Breesy built for?

Breesy is designed for disaster remediation and restoration companies, including franchisors and independent operators of all sizes. It is built for businesses such as SERVPRO, ServiceMaster, Paul Davis, and Belfor that work in cleanup, restoration, and recovery services.

Features and Usability

### What are the key features of Breesy?

Breesy offers AI Copilot, chatbot, live chat, and Chat/Messaging for customer conversations, plus multi-channel communication and multi-channel management. It also includes intent recognition, natural language processing, and knowledge base management, along with CRM, customer database, lead capture, configurable workflow, reporting/analytics, real-time notifications, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Breesy integrate with?

Breesy integrates with 5 third-party platforms: Slack, Microsoft Teams, WhatsApp, Quickbase, and Dash. These integrations cover communication and workflow tools, giving Breesy connections to team messaging, app collaboration, and database-driven processes.

Getting Started and Support

### What training and onboarding options does Breesy offer?

Breesy provides live online training sessions to help teams get started. This format supports guided setup and direct instruction from a trainer, allowing users to ask questions and review product features in real time.

Getting Started and Support

### What customer support options does Breesy offer?

Breesy provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These channels give users several ways to get help with setup and daily use. No reviewer feedback on support is available here, so no claims can be made about response speed, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Breesy 27 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Helps understand a user's intentions/actions

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Automatically identify and save contact information of potential customers

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple languages

Process and analyze human language in text or audio form

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

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## Pricing

### Starting price

Free trial not available

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Quickbase](https://www.capterra.com/p/157262/QuickBase/)[

Dash](https://www.capterra.com/p/214529/Dash/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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