--- title: "Dalil Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dalil Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10033874/Dalil/" page_type: "product" language: "en" --- # Dalil Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dalil ## What is Dalil? Dalil is an AI-native CRM built for modern sales teams that operate across WhatsApp, LinkedIn, email, and calls. It allows reps to manage contacts, deals, tasks, and activities directly from their daily communication tools—without switching tabs or manually updating a CRM. Dalil unifies all conversations into a single inbox and uses AI to automate data entry, log interactions, suggest next actions, and keep the pipeline always up to date. Records can be created or updated via chat, meetings are captured automatically, and follow-ups are generated in real time. Beyond CRM, Dalil includes powerful analytics and intelligence to track pipeline health, sales performance, and deal risks. Teams can build workflows to automate repetitive actions and run multi-channel sequences across email, WhatsApp, and LinkedIn directly from the platform—without relying on external outreach or automation tools. Dalil helps teams move faster, stay focused, and close deals with less operational friction. ## What is Dalil used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dalil?[Manage this product listing](https://www.g2.com/products/dalil-ai/claim_requests/new?auto=true) ## Dalil Overview Updated September 2026 AI summary Dalil is a cloud-based CRM designed for small and midsize businesses seeking to organize customer relationships and sales activities. It offers contact and lead management, sales pipeline tracking, email and calendar tools, and workflow automation. Notable options include AI Copilot, generative AI features, marketing automation, and customizable reporting, with integration and data security capabilities supporting diverse operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dalil 5.0 (2) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $49 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.0 (4,388) Value For Money 5.0 (2) Value For Money 4.0 (3,517) Customer Service 5.0 (2) Customer Service 4.1 (3,527) ## Dalil alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about Dalil Overview ### What company size and specific industries is Dalil built for? Dalil is designed for SMBs and mid-market B2B sales teams that depend on WhatsApp, LinkedIn, and email for outreach. It fits companies that need a fast AI-driven CRM with analytics and workflow tools to manage sales across multiple channels. Features and Usability ### What are the key features of Dalil? Dalil offers lead capture, lead management, lead qualification, lead scoring, and sales pipeline management for tracking prospects. It also includes task management, calendar management, contact management, and workflow management, plus reporting/analytics, customizable reports, alerts/notifications, and third-party integrations for sales and marketing operations. Pricing ### How much does it cost and what fees or limitations are included? Dalil starts with a free Essential Plan and a free trial, then charges $49 per user per month for the Growth Plan and $89 per user per month for the Pro Plan. Essential includes 5,000 records, while higher tiers raise limits and add features like custom pipelines, custom entities, and support. Integrations ### Which third-party tools and platforms does Dalil integrate with? Dalil integrates with 9 third-party tools, including Gmail, Google Calendar, Microsoft Outlook, WhatsApp, LinkedIn Sales Navigator, LinkedIn Marketing Solutions, Zapier, Make, and n8n.io. These integrations cover email, scheduling, messaging, sales outreach, and workflow automation across common business platforms. Getting Started and Support ### What training and onboarding options does Dalil offer? Dalil provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Dalil offer? Dalil provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. User feedback on support quality is not available here, so the customer experience appears defined only by these channels, with no documented patterns on response times, helpfulness, or common support issues. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight these as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Dalil supports **Data Security**, which is a key requirement for protecting customer information and maintaining trust. However, it does not include **Customer Database** or **Real-Time Data**. Instead, it offers **Contact Management** (**44%**), which still gives teams a way to organize customer details and manage relationships in one place, helping businesses keep records accessible and support more consistent follow-up. Customizable Reports 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alter the layout and content of reports Lead Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Lead Scoring 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Dalil 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10033874/Dalil/pricing/) Essential Plan $0.00 It includes: - Dalil Wand with 35 msgs / user / month - 5,000 records across people, companies & opportunities - Custom fields - Email inbox and calendar - Notes and Task management - Analytics with charts up to 30 days history - Zapier and Make integration Growth Plan $49.00 Per User,Per Month It includes: - Dalil Wand with 350 msgs / user / month - 20,000 records across people, companies and opportunities - Dalil Brain for 30 records per user - Custom pipelines - Social DMs: WhatsApp OR LinkedIn - Analytics with customized chart - Custom Webhooks Pro Plan $89.00 Per User,Per Month It includes: - Dalil Wand with 1,000 msgs / user / month - 100,000 records across people, companies and opportunities - Dalil Brain for 100 records per user - Custom entities - Social DMs: WhatsApp AND LinkedIn - Fully custom roles, permission and visibility - Private Slack Channel for support Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ LinkedIn Sales Navigator](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/)[ n8n.io](https://www.capterra.com/p/198028/n8n-io/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Matteo M. Ceo Telecommunications ### "Game-changer for our sales team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2025 We’ve been using Dalil AI CRM for several months now, and it has quickly become a core tool for our sales operations. Our team of 12 users adopted it very fast, and the impact was almost immediate. Thanks to Dalil AI, we achieved more sales and higher sales reps efficiency, mainly by removing a lot of manual work and giving the team much better visibility on what to do next. The features that really made the difference for us were AI insights and next steps and automating CRM updates via WhatsApp messages. Sales reps no longer need to manually update the CRM after every interaction—conversations are captured automatically, and the AI suggests clear follow-ups and priorities. This alone saved hours every week and significantly improved data accuracy. Dalil AI feels built for how sales teams actually work today, especially for teams that rely heavily on messaging. The interface is intuitive, adoption was smooth, and the value was clear from day one. Highly recommended for any sales team looking to modernize their CRM, improve execution, and drive real results. Pros Very easy to use, intuitive interface, quick adoption, and strong ROI for the price paid overall!!! Great product Cons Some modules are still in development and not yet available, which limits full functionality for now. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Money and use..it was too much for us, too many useless features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 17, 2025 Hi Matteo, Thank you for the thoughtful review and for sharing such detailed feedback. We’re really glad to hear that Dalil quickly became a core part of your sales operations and that your team saw immediate gains in efficiency and visibility. It’s great to know that AI insights, next steps, and CRM updates via WhatsApp made a tangible difference by removing manual work and improving data accuracy. That’s exactly the problem Dalil was built to solve: helping sales teams focus on selling instead of admin. We appreciate your honest note about some modules still being in development. We’re actively rolling out new features and improvements, and feedback from teams like yours plays a big role in shaping our roadmap. Thanks again for the trust and recommendation. We’re excited to keep supporting your growth and delivering even more value over time. Manon M. Yoga and Pilates teacher - Owner of an Online Platform Sports ### "A smart and intuitive AI CRM that truly supports solo founders" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2025 I’ve been using Dalil AI at CoreFlow Studio as a solo user, and it has significantly improved the way I manage my CRM and sales activities. Even as a one-person team, Dalil AI helped me achieve increased conversion rates and smarter decision making, by keeping everything structured and actionable. Instead of spending time manually updating my CRM or wondering what to do next, Dalil AI guides me clearly and helps me stay focused on the right priorities. Pros What I appreciate the most is the ease of use combined with AI insights and next steps. The tool feels intuitive and doesn’t add friction to my daily workflow. It’s especially valuable as a solo founder, because it acts like a smart assistant that keeps the CRM organized and suggests the right actions at the right time. Cons As a solo user, I sometimes wish there were more ready-made templates or examples tailored specifically for one-person businesses. That said, the product is evolving fast and the support team is very responsive. Switched from [Attio](https://www.capterra.com/p/259360/Attio/) I initially used Attio for its clean interface, but as a solo founder, I found myself spending too much time managing the CRM instead of acting on it. I switched to Dalil AI because it goes beyond data organization. The AI insights and clear next steps help me focus on the right actions, follow up at the right time, and make smarter decisions without overthinking. A big plus is the WhatsApp integration, which makes communication and CRM updates much more seamless and aligned with how I actually work day to day. Since switching, I spend less time on CRM admin and more time on what truly drives results. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.