# Ateno Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ateno Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more. Source: https://www.capterra.com/p/10033889/Ateno --- # Ateno Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Ateno ## What is Ateno? Ateno is a cloud-based business communication platform that unifies telephony, chat, and AI automation for hybrid and remote teams. The software integrates virtual switchboard functionality with mobile extensions that work through apps or SIM cards without internet dependency. Ateno features an AI assistant called Atenia that handles call answering, transcription, and information extraction from conversations. The platform centralizes all communications in a single dashboard where users can manage extensions, monitor metrics, and access call records. Ateno includes video conferencing capabilities, internal chat functions, and secure remote access options. The system supports multiple languages, offers call recording with analysis, and provides geographic numbers from various countries. The platform maintains data security through European-hosted infrastructure with redundancy and failover systems for continuous operation. ## What is Ateno used for? [Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €14.5 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ateno?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ateno.es/&name=Ateno) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ateno 0.0 VS. [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price €14.5 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (466) Value For Money 0.0 (0) Value For Money 4.3 (307) Customer Service 0.0 (0) Customer Service 4.1 (338) ## Ateno alternatives Highest Rated [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (462)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Ateno Features and Usability ### What are the key features of Ateno? Ateno offers unified communications with multi-channel communication, chat/messaging, live chat, and audio/video conferencing. It also includes call recording, chat transcript, file sharing, API access, and reporting/analytics for tracking communication activity and managing records across channels. Pricing ### How much does it cost and what fees or limitations are included? Ateno starts at €14.5 per user/month for the Estándar plan, which includes 500 minutes within the EU, meetings, call recording, and a virtual switchboard. The Pro plan costs €29.5 per user/month and adds 24/7 support, API access, Atenia AI, and unlimited EU fixed-to-mobile calls. A Custom plan is also available. Integrations ### Which third-party tools and platforms does Ateno integrate with? Ateno integrates with 15 third-party tools across CRM, support, collaboration, and productivity categories, including Microsoft Teams, Google Sheets, Google Contacts, Zendesk Suite, Freshdesk, Kustomer, SugarCRM, Zoho CRM, and monday.com. It also connects to Insightly, Vtiger CRM, WolfCRM, Evernote Teams, CoverManager, and Dialogflow. Getting Started and Support ### What customer support options does Ateno offer? Ateno provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support experience details are not available here, so users can rely only on these listed contact and self-service channels for help with setup, questions, and troubleshooting. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing Audio/Video Conferencing Call Recording Record the audio of phone conversations for quality assurance purposes Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Ateno 10 features Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing Record the audio of phone conversations for quality assurance purposes Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Public or private sharing of digital files such as documents, audio/video, images, and more Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. View and track pertinent metrics to find patterns and gain insights from data Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration ## Pricing Estándar €14.50 Per User,Per Month It includes: - Complete Virtual Switchboard - Fixed Numbers (Available In 70+ Countries) - 500 Minutes Within The EU (Fixed To Mobile) - Mobile, Desktop, And Web Apps - Ateno Meetings - Call Recording - Support Via Chat, Email, Or Phone Pro €29.50 Per User,Per Month It includes: - Unlimited Calls Within The EU (Fixed To Mobile) - Ateno Meetings PRO - Switchboard Feature - Call Recording - 24/7 Support Via Chat, Email, Or Phone - API Access - Atenia: Your AI Assistant ## Integrations [ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.