# Retenzy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Retenzy Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/10033944/Retenzy

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# 

 Retenzy Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Retenzy

## What is Retenzy?

Retenzy is a customer loyalty and review platform designed exclusively for Shopify stores. It streamlines customer engagement through automated review collection, customizable loyalty programs, and performance analytics. Merchants can gather verified reviews, display them to establish credibility, and utilize moderation tools to maintain brand reputation. The platform offers flexible reward systems including point-based, tiered, and referral programs, with features to manage expiration dates and earning limits. The system provides detailed analytics that help merchants understand customer behavior and make informed decisions. Retenzy integrates with email marketing tools such as Klaviyo and Omnisend, featuring a dashboard and automated email campaigns that encourage repeat purchases. The platform combines review management and loyalty features in one solution to simplify marketing operations for online stores.

## What is Retenzy used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Retenzy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://retenzy.com&name=Retenzy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Retenzy

0.0

VS.

[4.9 (3,426)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

$5

Flat Rate, Per Month

Starting Price

$4.8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (3,426)

Value For Money

0.0 (0)

Value For Money

4.9 (3,064)

Customer Service

0.0 (0)

Customer Service

4.9 (3,121)

## Retenzy alternatives

[4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (453)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/)

[4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009042/RepeatMD/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Email Marketing

Create and send email blasts/campaigns

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Loyalty Cards

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Loyalty Program

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Promotions Management

Design, communicate, and distribute incentives to perform a specific action

Retenzy 8 features

Process of dividing customers into groups based on common characteristics

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Design, communicate, and distribute incentives to perform a specific action

Strategize and implement rewards for returning customers, employees and other members

Market event via social media tools

## Pricing

Free Trial

Free Version

Light

$5.00

Flat Rate,Per Month

It includes:

-   50 Order Limitation
-   100 Emails
-   All Rewards
-   Product Reviews
-   Customer Dashboard

Starter

$19.00

Flat Rate,Per Month

It includes:

-   500 Order Limitation
-   1000 Emails
-   All Rewards
-   Product Reviews
-   Customer Dashboard

Growth

$149.00

Flat Rate,Per Month

It includes:

-   5000 Order Limitation
-   10000 Emails
-   All Rewards
-   Reviews With Images And Videos
-   Customer Dashboard
-   All Integrations
-   Google Shopping Support

Premium

$249.00

Flat Rate,Per Month

It includes:

-   10000 Order Limitation
-   20000 Emails
-   All Rewards
-   Email Templates And Customization
-   Customer Dashboard
-   All Integrations
-   Google Shopping Support

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Omnisend](https://www.capterra.com/p/153508/Omnisend/)[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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