# Retenzy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Retenzy Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/10033944/Retenzy --- # Retenzy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Retenzy ## What is Retenzy? Retenzy is a customer loyalty and review platform designed exclusively for Shopify stores. It streamlines customer engagement through automated review collection, customizable loyalty programs, and performance analytics. Merchants can gather verified reviews, display them to establish credibility, and utilize moderation tools to maintain brand reputation. The platform offers flexible reward systems including point-based, tiered, and referral programs, with features to manage expiration dates and earning limits. The system provides detailed analytics that help merchants understand customer behavior and make informed decisions. Retenzy integrates with email marketing tools such as Klaviyo and Omnisend, featuring a dashboard and automated email campaigns that encourage repeat purchases. The platform combines review management and loyalty features in one solution to simplify marketing operations for online stores. ## What is Retenzy used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Retenzy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://retenzy.com&name=Retenzy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Retenzy 0.0 VS. [4.9 (3,515)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,515) Value For Money 0.0 (0) Value For Money 4.9 (3,151) Customer Service 0.0 (0) Customer Service 4.9 (3,208) ## Retenzy alternatives [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (476)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Segmentation Process of dividing customers into groups based on common characteristics Email Marketing Create and send email blasts/campaigns Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Loyalty Cards Manage loyalty cards that hold rewards and promotions to incentivize customers to return Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Promotions Management Design, communicate, and distribute incentives to perform a specific action Retenzy 8 features Process of dividing customers into groups based on common characteristics Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Design, communicate, and distribute incentives to perform a specific action Strategize and implement rewards for returning customers, employees and other members Market event via social media tools ## Pricing Free Trial Free Version Light $5.00 Flat Rate,Per Month It includes: - 50 Order Limitation - 100 Emails - All Rewards - Product Reviews - Customer Dashboard Starter $19.00 Flat Rate,Per Month It includes: - 500 Order Limitation - 1000 Emails - All Rewards - Product Reviews - Customer Dashboard Growth $149.00 Flat Rate,Per Month It includes: - 5000 Order Limitation - 10000 Emails - All Rewards - Reviews With Images And Videos - Customer Dashboard - All Integrations - Google Shopping Support Premium $249.00 Flat Rate,Per Month It includes: - 10000 Order Limitation - 20000 Emails - All Rewards - Email Templates And Customization - Customer Dashboard - All Integrations - Google Shopping Support ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Omnisend](https://www.capterra.com/p/153508/Omnisend/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)