# Wiserep Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Wiserep Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/10033957/Wiserep/pricing

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# 

 Wiserep Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Wiserep

## What is Wiserep?

Wiserep is an AI-powered call center software platform that transforms customer service operations with conversational AI agents. The system supports many languages, including English, French, and Arabic, while its NLP engine enables natural, context-aware interactions. Wiserep features real-time analytics, seamless integration with CRMs and communication platforms, and multilingual support with appropriate pronunciation and cultural context. SOC 2 certified and GDPR compliant, the platform ensures security and data protection. Wiserep offers deployment options across cloud, on-premise, or hybrid models with uptime and scalability for concurrent calls. The AI agents handle inquiries while maintaining customer satisfaction rates, and agent handoffs facilitate transitions to live agents with conversation context.

## What is Wiserep used for?

[Call Center](https://www.capterra.com/call-center-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Wiserep

0.0

VS.

[4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting Price

Contact vendor

Starting Price

$40

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (91)

Value For Money

0.0 (0)

Value For Money

4.0 (81)

Customer Service

0.0 (0)

Customer Service

4.1 (84)

## Wiserep alternatives

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI Summarization

Uses AI to condense large amounts of text, audio, or video data into a coherent form

API

Application programming interface that allows for integration with other systems/databases

Automatic Call Distribution

Distribute/route/connect calls

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Logging

Collects essential call data such as call origin, call destination, call length, and other transaction details

Wiserep 19 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Uses AI to condense large amounts of text, audio, or video data into a coherent form

Application programming interface that allows for integration with other systems/databases

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Use AI to generate content in the form of text, images, videos, etc.

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Observe and track the demand, usage, progress or quality of a system, product, or user

Monitor wait time and abandonment for incoming requests that have not been routed

View and track pertinent metrics to find patterns and gain insights from data

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We can help you find the software with the features you need.

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

CRM Analytics](https://www.capterra.com/p/140039/Salesforce-Analytics-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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