# AI Autopilot Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AI Autopilot Software - reviews, pricing plans, popular comparisons to other IT Ticketing Systems products and more.

Source: https://www.capterra.com/p/10033969/AI-Autopilot/pricing

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# 

 AI Autopilot Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

AI Autopilot

## What is AI Autopilot?

AI Autopilot is an agentic AI platform for intelligent IT automation built for Managed Service Providers. The platform features AI agents that handle ticket management through automated triage, dispatch, and routing functions. AI Autopilot includes smart classification capabilities that categorize tickets by type, urgency, and complexity while integrating with knowledge bases to suggest resolutions. The system intelligently matches technicians to tickets based on expertise and availability, balances workload distribution, and monitors SLA compliance. The platform integrates with major MSP tools including Professional Services Automation systems, Remote Monitoring & Management solutions, and documentation platforms, while allowing ticket creation directly through Microsoft Teams and Slack interfaces.

## What is AI Autopilot used for?

[IT Ticketing Systems](https://www.capterra.com/it-ticketing-systems-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AI Autopilot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aiautopilot.ai/&name=AI Autopilot)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AI Autopilot

0.0

VS.

[4.5 (3,407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting Price

$99

Per User, Per Month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (3,346)

Value For Money

0.0 (0)

Value For Money

4.4 (2,734)

Customer Service

0.0 (0)

Customer Service

4.5 (2,920)

## AI Autopilot alternatives

Highest Rated

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (509)](https://www.capterra.com/p/107225/SysAid/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## Pricing

Free Trial

Free Version

Professional

$99.00

Per User,Per Month

It includes:

-   Agentic AI Ticket Triage
-   Unlimited Technicians
-   Full AI Agent Suite
-   Diagnostic AI Assistant
-   Workflow Automation
-   Premium Integrations
-   Teams & Slack Integration
-   White-Label Branding
-   Priority Support
-   Advanced Analytics
-   Custom Reporting
-   Advanced User Management

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

IT Glue](https://www.capterra.com/p/170401/ITGlue/)[

Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[

ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[

Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[

HaloPSA](https://www.capterra.com/p/20971/HaloPSA/)[

Kaseya BMS](https://www.capterra.com/p/158273/Kaseya-BMS/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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