---
title: "ORCA Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ORCA Software - reviews, pricing plans, popular comparisons to other Entity Management products and more."
source_url: "https://www.capterra.com/p/10033986/ORCA/"
page_type: "product"
language: "en"
---

# 

 ORCA Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ORCA

## What is ORCA?

ORCA is a modular, cloud-based solution engineered to bridge the gap between Facilities Management, Field Service, and Asset Management. More than just a database, ORCA acts as a performance driver—digitising job sheets and automating workflows to maximise supply chain visibility. It empowers technicians with standardised checks and mobile tools while offering clients real-time transparency via a dedicated portal. By maintaining rigorous asset records and service histories, ORCA helps businesses drastically reduce warranty claims and downtime. From initial quotation to final invoicing and compliance tracking, ORCA is the end-to-end solution for maximizing asset revenue and operational efficiency.

## What is ORCA used for?

[Facility Management](https://www.capterra.com/facility-management-software/)[Entity Management](https://www.capterra.com/entity-management-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£8100

Usage Based, Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ORCA?[Manage this product listing](https://www.g2.com/products/orca-orca/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ORCA

0.0

VS.

[4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

£8100

Usage Based, Per Year

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (1,446)

Value For Money

0.0 (0)

Value For Money

4.4 (1,249)

Customer Service

0.0 (0)

Customer Service

4.6 (1,399)

## ORCA alternatives

[4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

## FAQs about ORCA

Overview

### What company size and specific industries is ORCA built for?

ORCA is designed for organizations in facilities management, field service, healthcare, manufacturing, OEM, specialist cleaning, and theatre and entertainment sectors. The description does not specify a company size, so it appears suited to businesses of varying sizes operating in these industries.

Features and Usability

### What are the key features of ORCA?

ORCA offers work order management, maintenance scheduling, preventive maintenance, asset lifecycle management, and inventory control for operational tracking. It also includes audit trail, compliance management, document management, electronic signature, reporting and analytics, workflow automation, and third-party integrations for service, facilities, and workforce management.

Integrations

### Which third-party tools and platforms does ORCA integrate with?

ORCA connects natively to 8 third-party tools, including Causeway, Coupa, FreeAgent, Microsoft Power BI, Sage Accounting, Sage Intacct, Specifi, and Zendesk Suite. The catalog spans finance, analytics, procurement, and support platforms.

Getting Started and Support

### What training and onboarding options does ORCA offer?

ORCA provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled presentations, documentation gives written reference material, and videos offer visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does ORCA offer?

ORCA offers email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users multiple ways to get help, find answers, and resolve issues. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed here.

## Features

AI summary

Based on 4,034 Entity Management reviews

Capterra reviewers highlight these as the features buyers care about most when choosing field service management software:

-   **Job Tracking** (**75%** of reviewers rated this feature as critical)
-   **Job Scheduling** (**76%**)
-   **Mobile Access** (**62%**)

ORCA includes **Mobile Access**, which gives field teams access to job details and updates while working on-site. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers **Scheduling** (**61%**), a related feature that can help teams plan work and assign resources. Together, these capabilities help businesses keep staff connected in the field and manage service timing more efficiently.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

ORCA 73 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Checklists: An itemized to do list that can be edited as tasks are completed
- Commercial Properties: Designed to serve commercial properties
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contract/License Management: Track, store, and access client contracts or licenses
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Documentation Management: Manage product specific documents in a categorized order
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- File Storage: Store and access documents, forms, and photos in one centralized place
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools.
- Forms Management: Store, manage and track all forms in a centralized location
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Incident Management: Manage and track all disruptions and incidents
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Parts Management: Track parts inventory levels and manage re-stocking
- Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior.
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Residential Properties: For residential properties
- Resource Allocation: Assign available resources to various projects and tasks
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service History: Track work performed and resources used for past customers, sites, or assets
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks
- Workforce Management: A set of processes to optimize the productivity of its employees

---

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## Pricing

Lite

£8,100

Usage Based,Per Year

Core

£10,500

Usage Based,Per Year

Pro

£21,900

Usage Based,Per Year

## Integrations

[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[

FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[

Coupa](https://www.capterra.com/p/115928/Coupa/)[

Causeway](https://www.capterra.com/p/194238/Causeway/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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