--- title: "OpenText Core Business Communication Archive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OpenText Core Business Communication Archive Software - reviews, pricing plans, popular comparisons to other Archiving products and more." source_url: "https://www.capterra.com/p/10033996/OpenText-Core-Business-Communication-Archive/" page_type: "product" language: "en" --- # OpenText Core Business Communication Archive Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) OpenText Core Business Communication Archive ## What is OpenText Core Business Communication Archive? OpenText™ Core Business Communication Archive Modern archiving, built for compliance Simplify oversight with an intelligent archiving solution for business communications. Benefits of OpenText Core Business Communication Archive: OpenText Core Business Communication Archive is a cloud-native archiving and eDiscovery platform that captures emails, chat, social media, and collaboration data into a single, compliant archive. It transforms unstructured content into a structured, searchable format, enabling faster oversight and reducing the manual effort required to stay compliant. The solution includes granular retention policies, delegated access control, advanced search features, and secure data sharing tools like SimplyShare, so you can quickly respond to audits, legal inquiries, and internal investigations with confidence. ## What is OpenText Core Business Communication Archive used for? [Archiving](https://www.capterra.com/archiving-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpenText Core Business Communication Archive?[Manage this product listing](https://www.g2.com/products/opentext-core-business-communication-archive/claim_requests/new?auto=true) ## OpenText Core Business Communication Archive Overview Updated September 2026 AI summary OpenText Core Business Communication Archive offers cloud-based archiving designed for businesses of all sizes seeking to manage, retain, and access business communications securely. It covers core features such as access controls, compliance management, data retention, storage management, full text search, and eDiscovery, supporting organizations with regulatory needs and efficient information retrieval across their digital communication records. ## FAQs about OpenText Core Business Communication Archive Overview ### What company size and specific industries is OpenText Core Business Communication Archive built for? OpenText Core Business Communication Archive is designed for managed security providers serving multiple small-to-mid-size customers from a centralized platform, and for SMB organizations. It is aimed at MSPs and small-to-mid-market businesses rather than large enterprise deployments, with no specific industry focus named in the vendor description. Features and Usability ### What are the key features of OpenText Core Business Communication Archive? OpenText Core Business Communication Archive includes access controls and permissions, archiving and retention, compliance management, and data retention management for preserving business communications. It also offers data storage management, full-text search, and eDiscovery to support stored content discovery, retrieval, and legal review. Getting Started and Support ### What training and onboarding options does OpenText Core Business Communication Archive offer? OpenText Core Business Communication Archive provides documentation for teams getting started. Documentation offers written reference material for setup steps, feature guidance, and ongoing use. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does OpenText Core Business Communication Archive offer? OpenText Core Business Communication Archive provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer sentiment is available for support quality, response times, or helpfulness, so user experience details cannot be characterized from the catalog data alone. ## Features AI summary Based on 390 Archiving reviews Capterra data shows that buyers of archiving software rank the following features as their top priorities: - **Secure Data Storage** (**60%** of reviewers rated this feature as critical) - **Data Storage Management** (**58%**) - **Disaster Recovery** (**75%**) OpenText Core Business Communication Archive includes **Data Storage Management**, which helps organizations organize, control, and maintain stored records over time. However, it does not include **Secure Data Storage** or **Disaster Recovery**. Instead, the product offers **Archiving & Retention** (**54%**) and **Access Controls/Permissions** (**47%**), giving teams more control over how long information is kept and who can view or manage archived content. These features help businesses maintain compliance, manage record access, and keep important communications easier to find and govern. Access Controls/Permissions Define levels of authorization for access to specific files or systems Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Data Retention Management Manage/customize policies to organize data and determine where data should be stored or archived and for how long. Data Storage Management Manage and store data in a database eDiscovery Finding, identifying and collecting information for legal proceedings OpenText Core Business Communication Archive 7 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Data Storage Management: Manage and store data in a database - eDiscovery: Finding, identifying and collecting information for legal proceedings - Full Text Search: Search for specific words or phrases within a document or database --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.