--- title: "Loop Voice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Loop Voice Software - reviews, pricing plans, popular comparisons to other Conversation Intelligence products and more." source_url: "https://www.capterra.com/p/10034040/Loop/" page_type: "product" language: "en" --- # Loop Voice Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Loop Voice ## What is Loop Voice? Cloud-based and AI-powered voice agent software for eCommerce that automatically calls shoppers shortly after they abandon their carts. The system works by syncing cart data, orders, and customer information from Shopify, then using AI to make personalized calls that aim to recover sales. It includes compliance features such as quiet hours, consent tracking, and do-not-call checks to maintain proper communication standards. It integrates directly with Shopify and other common e-commerce tools including Stripe, Twilio, Zapier, and Meta. The tool provides analytics that track performance metrics such as revenue recovery and return on investment. The software also offers additional capabilities beyond cart recovery, including post-purchase upselling and customer win-back functionality. ## What is Loop Voice used for? [Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Loop Voice?[Manage this product listing](https://www.g2.com/products/loop-voice/claim_requests/new?auto=true) ## Loop Voice Overview Updated September 2026 AI summary Loop Voice offers conversation intelligence software for businesses of all sizes, providing AI-powered transcription, natural language processing, sentiment analysis, and performance metrics. Deployed via the cloud, it features reporting tools and statistics, with optional capabilities like an AI Copilot and API access, supporting organizations seeking automated insights from conversations and improved data-driven decision making. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Loop Voice 0.0 VS. [### Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (809) Value For Money 0.0 (0) Value For Money 4.9 (734) Customer Service 0.0 (0) Customer Service 5.0 (738) ## Loop Voice alternatives [Blip](https://www.capterra.com/p/10028873/Blip/) [0.0](https://www.capterra.com/p/10028873/Blip/#reviews) Starting price $750.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10028873/Blip/) [Apollo.io](https://www.capterra.com/p/158696/Apollo/) [4.5 (398)](https://www.capterra.com/p/158696/Apollo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158696/Apollo/) [Outreach](https://www.capterra.com/p/159318/Outreach/) [4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159318/Outreach/) [Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) ## FAQs about Loop Voice Overview ### What company size and specific industries is Loop Voice built for? Loop Voice is designed for small to mid-sized Shopify brands and online retail businesses that want to recover abandoned carts, increase sales, and automate customer interactions. It is a fit for e-commerce companies that sell through Shopify and need a tool focused on cart recovery and customer communication. Features and Usability ### What are the key features of Loop Voice? Loop Voice offers AI Copilot, AI/Machine Learning, and Natural Language Processing for voice interaction workflows. Core capabilities include Speech Recognition, Automatic Transcription, and Sentiment Analysis, plus a Chatbot for conversational handling. It also includes an Activity Dashboard, Performance Metrics, and Reporting/Analytics for tracking and analysis. Pricing ### How much does it cost and what fees or limitations are included? Loop Voice starts at $49 per month for the Starter plan with 50 credits and unlimited stores. The Growth plan is $149 monthly for 200 credits, and the Scale plan is $399 monthly for 600 credits. A free trial is available, with no reviewer pricing feedback provided. Integrations ### Which third-party tools and platforms does Loop Voice integrate with? Loop Voice integrates with Shopify, Stripe, Twilio, and Zapier. These integrations cover ecommerce, payments, communications, and automation, giving the platform connections to key tools used for order processing, billing, messaging, and workflow routing. Getting Started and Support ### What training and onboarding options does Loop Voice offer? Loop Voice provides live online training sessions and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs, while documentation offers written reference material for self-paced learning and later consultation. Getting Started and Support ### What customer support options does Loop Voice offer? Loop Voice provides email/help desk, FAQ/forum, knowledge base, and chat support. Users can use written help resources and direct messaging to get assistance with setup and account questions. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 483 Conversation Intelligence reviews Capterra reviewers highlight these as the features buyers care about most when comparing conversation intelligence software: - **Automatic Transcription** (**70%** of reviewers rated this feature as critical) - **Call Recording** (**60%**) - **Natural Language Processing** (**64%**) Loop Voice supports **Automatic Transcription** and **Natural Language Processing**, giving teams a way to capture conversations automatically and analyze spoken content for trends, topics, and insights. However, it does not offer **Call Recording**. Instead, it provides other features that reviewers also rate as important, including **AI/Machine Learning** (**48%**) and **API** (**33%**), which can help businesses connect conversation data with other systems and improve analysis workflows, allowing teams to work from clearer customer insights and more efficient processes. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Automatic Transcription Use AI to convert voice into text automatically Call Recording Record the audio of phone conversations for quality assurance purposes Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Loop Voice 10 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Automatic Transcription: Use AI to convert voice into text automatically - Call Recording: Record the audio of phone conversations for quality assurance purposes - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Natural Language Processing: Process and analyze human language in text or audio form - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10034040/Loop/pricing/) Starter $49.00 Flat Rate,Per Month It includes: - Shopify integration - 24/7 AI calling agent - Real-time dashboard - Call recording (optional) - Attribution Growth $149.00 Flat Rate,Per Month It includes: - Priority support Scale $399.00 Flat Rate,Per Month It includes: - Dedicated account manager - Custom voice training ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.