---
title: "Peony Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Peony Software - reviews, pricing plans, popular comparisons to other Virtual Data Room products and more."
source_url: "https://www.capterra.com/p/10034111/Peony/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Peony Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Peony

## What is Peony?

Peony is a modern, AI-native data room built for fast, secure document sharing. It delivers dynamic watermarks, NDA-Gating for files, screenshot protection, detailed analytics, link embeds, and effortless e-signatures—all in a clean, beautifully designed interface. Ideal for fundraising, client work, and due diligence, Peony gives teams enterprise-grade security, powerful automation, and a polished experience at a startup-friendly price.

## What is Peony used for?

[Virtual Data Room](https://www.capterra.com/virtual-data-room-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)

Top alternative

Featured

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$30

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Peony?[Manage this product listing](https://www.g2.com/products/peony/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Peony

5.0 (23)

VS.

[4.8 (359)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

Starting Price

$30

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (23)

Ease Of Use

4.7 (84,303)

Value For Money

5.0 (23)

Value For Money

4.7 (60,296)

Customer Service

5.0 (23)

Customer Service

4.9 (55,216)

## Peony alternatives

[4.7 (145)](https://www.capterra.com/p/130910/Datasite-Diligence/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (179)](https://www.capterra.com/p/158671/Digify/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (1,026)](https://www.capterra.com/p/123400/revver/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.8 (325)](https://www.capterra.com/p/130909/iDeals-Virtual-Data-Room/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10034111/Peony/alternatives/)

## FAQs about Peony

Overview

### Which roles and teams benefit most from Peony?

Peony is most used by founders, CEOs, presidents, and managing directors overseeing company priorities and day-to-day operations. Partners, directors, and managers benefit from a shared way to coordinate work, track progress, and maintain visibility across teams. Operations analysts and software consultants use it to organize processes and support informed decisions.

Answer based on 23 reviews

Overview

### What company size and industries is Peony built for?

Peony is for founders, advisors, investors, and other sensitive-document sharers, with 96% of reviewers from small businesses. Its leading industries are Information Technology and Services (30%), Financial Services (13%), and Biotechnology (9%), while 4% of reviewers are midsize businesses. The primary use case is virtual data rooms.

Answer based on 23 reviews

Features and Usability

### What are the key features of Peony?

Peony includes document management, content management, and workflow management, plus approval process control and document review. It also offers access controls and role-based permissions, audit trail and version control, full-text search and tagging, encryption and multi-factor authentication, and reporting/analytics for tracking activity.

Pricing

### How much does it cost and what fees or limitations are included?

Peony offers a free version and free trial, with Business starting at $30 per month flat rate and Data Room at 52 per user monthly. Business includes email verification, NDAs, download prevention, and branding; Data Room adds watermarks and audit trails. Reviewers value the pricing, though AI credits and plan limits could be clearer.

Answer based on 10 reviews

Getting Started and Support

### What training and onboarding options does Peony offer?

Peony provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance for teams getting started.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Peony offer?

Peony provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support experience as responsive and thoughtful, with quick replies and a team that seems engaged in helping resolve questions. Some also note simple, easy interactions with the founding team.

Answer based on 3 reviews

Ease of use

### Is Peony easy to use for a virtual data room?

Peony makes virtual data room setup and secure document sharing easy for first-time users and external investors. Small business teams value its modern interface, drag-and-drop organization, access controls, and clear navigation. Some users find the extra login code step less convenient, although it supports secure access.

Answer based on 14 reviews

## See trending topics mentioning Peony

[Which virtual data room should a startup use to share a pitch deck and financials with investors during a seed round and see who opened each file?](https://www.capterra.com/virtual-data-room-software/trending-topics/which-virtual-data-room-should-a-startup-use-to-share-a-pitch-deck-and-financials-with/)

Last updated on October 26, 2026

### Which virtual data room should a startup use to share a pitch deck and financials with investors during a seed round and see who opened each file?

Answered by

Capterra Research Analyst Team

[How much does a virtual data room cost per month for a three-person deal team, and do flat-rate plans beat per-user plans?](https://www.capterra.com/virtual-data-room-software/trending-topics/how-much-does-a-virtual-data-room-cost-per-month-for-a-three-person-deal-team-and-do-flat/)

Last updated on October 26, 2026

### How much does a virtual data room cost per month for a three-person deal team, and do flat-rate plans beat per-user plans?

Answered by

Capterra Research Analyst Team

## Features

AI summary

Based on 1,400 Virtual Data Room reviews

Capterra data shows that buyers of virtual data room software rank the following features as their top priorities:

-   **Data Security** (**74%** of reviewers rated this feature as critical)
-   **Access Controls/Permissions** (**54%**)
-   **Bulk Uploading** (**44%**)

Peony supports all three of the features reviewers value most: **Data Security**, **Access Controls/Permissions**, and **Bulk Uploading**. Together, these capabilities help businesses protect sensitive files, control who can view or edit information, and upload large sets of documents more efficiently, allowing teams to manage due diligence and secure document sharing with greater confidence.

Data Security

5.0 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Access Controls/Permissions

4.8 (16)

100.00% of 16 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Bulk Uploading

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Upload multiple documents at once

Secure Data Storage

4.8 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Document Review

4.8 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Review and analyze existing information across documents

Secure File Viewer

5.0 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

Secure online viewing of sensitive documents

Peony 54 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Automatic Backup: Data is backed up automatically to prevent data loss
- Bulk Uploading: Upload multiple documents at once
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Storage Management: Manage and store data in a database
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Encryption: Convert data into a code for security
- File Management: Create, save, and store files
- File Transfer: Move files across different systems or networks
- Full Text Search: Search for specific words or phrases within a document or database
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Indexing: Compile and organize data into specific metrics
- Mobile Access: Access software remotely via mobile devices
- Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems
- Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system
- Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Secure File Viewer: Secure online viewing of sensitive documents
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Watermarking: Add a digital mark to show ownership of an image, video, document, etc.
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.9 (23)

4.9

Based on 23 reviews

## Pricing

Value for money

5.0 (23)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/10034111/Peony/pricing/)

Business

$30.00

Flat Rate,Per Month

It includes:

-   1TB Per User
-   100GB Per User
-   1000 AI Credits Per Month
-   200 AI Credits Per Month
-   Unlimited Files & Links
-   Unlimited Links
-   Custom Link Expiry
-   Advanced Data Room sharing
-   Password Protection
-   NDAs & Watermarks

Data Room

$52.00

Per User,Per Month

It includes:

-   NDAs & Watermarks
-   Unlimited Links
-   Password Protection
-   100GB Per User
-   200 AI Credits Per Month
-   Custom Link Expiry
-   Unlimited Files & Links
-   Advanced Data Room sharing

Deal Team

$64.00

Per User,

It includes:

-   NDAs & Watermarks
-   Advanced Data Room sharing
-   1TB Per User
-   Unlimited Files & Links
-   Password Protection
-   Custom Link Expiry

Enterprise

Custom pricing

It includes:

-   Advanced Data Room sharing
-   Unlimited Files & Links
-   Custom Link Expiry

Value for money

5.0 (23)

5.0

Based on 23 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (23)

5.0

Based on 23 reviews

## User reviews

Overall rating

5.0

Based on 32 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(30)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Charlie W.

Chief of Staff, Office of the CFO

Used the software for: Less than 1 year

### "Chief of Staff"

5.0

November 9, 2026

Every Tuesday at ten, the CFO wants the latest valuation pages and diligence notes in front of two external reviewers ahead of the weekly review. Before, we sent attachments one by one and then checked by phone who had the old version, which wasted a lot of time. Now we send one link for each external group and see who opened which page. This is useful for deal work because the CFO’s office can answer investor requests faster, and the same file is never requested twice.

Pros

Since the first week, the flow from creating a room to sending it out felt well planned, and we didn’t need to ask anybody how it works. It is simple.

Cons

A new room hides the files at first, so we needed to take an extra step before the group could see them.

Xiaoqiang W.

Equity Research Associate

Used the software for: I used a free trial

### "Smart AI Q&A With Page Numbers Speeds Up Document Searches"

5.0

November 9, 2026

Partner questions now get answered from the pack in much less time.

Pros

The AI Q&A, I think is really smart, because it reads our product documents and gives the answer with page number. It is helpful when the partner asks something and we need a fee term fast, so we stopped searching file by file.

Cons

Would like to get a sample NDA from Peony in a future version, now we upload our own.

Xavier L.

Investment Banking Associate

### "Peony AI Made Room Setup and Folder Structure Effortless"

5.0

November 7, 2026

I stopped sending 14 separate emails with attachments for every new version. Now each party sees only its own folder, and I can see who opened the latest one.

Pros

Room setup is plain enough that my AI assistant built the room, uploaded the draft documents and set the permissions without me touching it, and I only reviewed the result at the end. Peony AI can also lay out the folder structure from a short prompt, which cut about two hours of work from the first morning.

Cons

I do not have any real complaint after the first deal, and I would tell the team if something showed up later on.

Yifan Z.

Institutional Equity Sales &amp; Trading

### "Got a Deal Room Working in Under an Hour with an Intuitive, Logical Layout"

5.0

November 4, 2026

Before this, I answered the same question from each bidder about who could see what by hand, and I kept a spreadsheet that was out of date within a day. Now the permissions live in the room itself, and I can open a group and read its access instead of rebuilding it from memory. That didn’t remove my director’s checks, but it cut the number of them before a bidder gets the link.

Pros

Last Wednesday, within the first hour, I had a working room, which is faster than our previous system allowed even after a training session. The reason, I think, is that the product follows the order in which a deal team actually thinks, so the materials come first and the question of who may see them comes right after. Nothing felt bolted on, and when I made a mistake in a permission setting I could see it on the same screen where I had made it, which allowed me to correct it before any bidder noticed that anything was wrong. This matters to me because a disposal with several bidder groups depends on each group seeing only its own folders, and the layout made that easy to verify with my own eyes.

Cons

It took me a while to see the difference between Email access and Link access, since both limit who can enter the room, so I now write invite or link in each group name and my colleagues can tell at a glance which kind it is.

Yong C.

Chairman

Used the software for: Less than 1 year

### "Good customer support and very easy to start"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2026

Overall my experience is very positive. It is a solid tool for sharing files. I use it every day and it is stable. The best part is the onboarding is smooth, I don't need to read a long manual. The support team is also nice, they make me feel confident to use it. I don't have any big complain. I will keep using it.

Pros

The customer support is very good. When I have some questions during using, they always reply very fast and explain things clearly. They help me solve my problem quickly. Also, the software is easy to use. The layout is clear and I can find the function I need without too much trouble. I am new to this kind of data room, but I don't need to spend much effort to onboard. Just follow the steps, upload the files, set the permission, then everything is ready to go. It make my daily work very convenient.

Cons

Some of the function names are a bit strange for me. At the beginning, I need to click here and there to figure out what it mean. It take me a little time to get familiar. But after few days of using, it is not a problem anymore.

FO

Founder

Founder

Used the software for: Less than 1 year

### "Excellent platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

August 17, 2026

Very Positive. Super easy to set up. I received prompt support responses.

Pros

How easy it was to set up. Prompt support responses. Excellent Customer Service. Extensive functionality and features.

Cons

I havent experienced anything negative about the platform yet. Still newly working with my prospects.

CA

CEO and Founder

CEO and Founder

Used the software for: Less than 1 year

### "A data room that keeps file sharing easy and confidential"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2026

Pros

I did a major deep dive into all the data room platforms out there to support our first funding round. Most of them seemed overcomplicated, had very unfriendly user interfaces (especially for individual investors), or were lacking in the types of security elements I would have hoped to see in today's environment. Peony checked all the boxes while staying elegant, easeful, and streamlined for our team and for our investors. I personally love the interface. My favorite feature they offer is watermarking bolstered by other high-tech security features that ensure the confidentiality of our documentation. I believe these features will only become more important over time and were not available on other platforms.

Cons

The only "con" I could spot was investor familiarity with other conventional platforms; however, I'd rather us be unique while supporting other startups.

FA

Founder and CEO

Founder and CEO

Used the software for: Less than 1 year

### "Reliable, unfussy, and the team responds"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2026

We use Peony to share investor briefs, BD collateral, and pre-seed material. What we needed was simple: a shareable link that shows who opened the document, when, and for how long. Peony does that reliably and stays out of the way. Setup took minutes, sharing is a click, and the view notifications land in email in near real time - which changed how we time our follow-ups.

Pros

Instant view notifications with viewer email, device, location Clean HTML rendering of shared documents, no download friction for the reader Simple pricing, no per-viewer nickel-and-diming Responsive team - hit customer support once, got a thoughtful reply the same day

Cons

Analytics dashboard could go deeper on per-viewer session behaviour Would value native integration with common CRMs to close the loop between doc views and pipeline stage

PR

President

President

Used the software for: Less than 1 year

### "Best VDR Solution for Small Businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 30, 2026

Pros

Amazing value for money. Easy to use for file and data management. The best VDR solution for a small business

Cons

There are still a couple product updates that would be helpful. It takes a bit of getting used to, especially if you have only used a couple other VDRs before.

Chantelle A.

CEo

Used the software for: Less than 1 year

### "Easy to use for a fair price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 30, 2026

Good experience overall, especially because as an early adopter you can suggest new features to the team and they are happy for the feedback.

Pros

I looked at quite a few dataroom tools for our pre-seed fundraise. Peony is very easy to use and allowed us to set up a smart looking dataroom for a fair price. It's easy to set up folders in any way you want to control who sees which documents and then you can see who looked at what and for how long. The team are also really responsive to suggestions for changes/new features. One thing I like is that instead of making you create an account with a password, you just put your email and then it sends a code. Same for viewers, it makes it easy for them to login, which can be a huge barrier for some investors.

Cons

Peony is new and they are working on ways to improve it. I asked them for a consolidated analytics view across versions (because founders update materials a lot) and they added it to the roadmap.

analyst

Used the software for: I used a free trial

5.0

November 10, 2026

AI summary based on a full review

The software simplifies the onboarding process by consolidating tools into one platform, reducing the need for multiple approvals. This efficiency not only saves time but also ensures that mistakes are easily identifiable before reaching clients.

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Founder

Used the software for: I used a free trial

5.0

November 9, 2026

AI summary based on a full review

This tool has centralized all launch reviews, making it easier to manage customer interactions and reducing the need for constant follow-ups. There have been no issues reported so far, indicating a smooth experience since its rollout.

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HR

4.5

November 7, 2026

AI summary based on a full review

Using Peony has transformed how syndicate updates are shared, moving from attachments to a more organized system where user engagement can be tracked. A minor limitation is that newly uploaded files remain hidden until made visible, which initially caused some confusion.

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Investment Analyst

Used the software for: Less than 1 year

5.0

November 6, 2026

AI summary based on a full review

The AI's speed and accuracy, along with page references, greatly benefit teams that require careful communication with clients. While the NDA upload process is effective, it is a necessary step for each room.

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Premier Relationship Manager

Used the software for: Less than 1 year

5.0

November 4, 2026

AI summary based on a full review

This solution enhances document security by allowing clients to upload sensitive information into private rooms with automatic expiration of access links. While the reviewer has not encountered any issues, they expressed a desire for more discounts on the product.

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DI

Director

Director

Used the software for: Less than 1 year

### "A true challenger to the VDR incumbents"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 19, 2026

For a company in early stages needing a robust and clearly capable VDR, that is supported with a responsive team and a great price, this is it. Onboarding for us was easy, as was communication and responses from the team. Great experience.

Pros

Ease of use, ease of setting up, ease of creating different layers of authority for users, ease of assigning documents to distinct user groups (without having to create specific folders) The communication with the team, when needing any kind of assistance, is rapid and exact. Great team. Great product, and definitely worth a recommendation, especially at this price point....incredible.

Cons

There are very few areas which cause issue so this is harder to nail down. Customisable links to send to visitors would be a strong start, as I would prefer to have our own logo and text preferences. It would also be helpful to have the ability to amend uploaded images to fit the banner, but that's not exactly a major issue

C–

Co-Founder – CEO

Co-Founder – CEO

Used the software for: Less than 1 year

### "Modern, polished, and easy to trust"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

Our overall experience with Peony has been very positive. The product does what it promises and makes secure document sharing feel much simpler and more modern than many legacy alternatives. It was easy to get up and running, the platform feels thoughtfully designed, and the overall experience has been smooth for our team. We’ve also found the visibility into document activity genuinely useful, since it adds context beyond basic file sharing. Overall, Peony feels like a well-built product that balances security, usability, and professionalism very well.

Pros

Peony has been easy to implement and easy to use. The interface feels modern and intuitive, and it makes secure document sharing much more straightforward than older, more cumbersome tools. We’ve especially liked the combination of strong access controls, a polished sharing experience, and useful visibility into how recipients are engaging with documents. It solves an important business problem cleanly and professionally.

Cons

There has not been much to dislike so far. As with any newer platform, there are always areas where additional customization or more advanced workflow options could be helpful over time, but our experience has been very positive overall and the core product has delivered well.

Chris R.

Cofounder - CEO

Used the software for: Less than 1 year

### "Give your prospective investors a better experience at a 1/5th of the price of Docsend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

Great. Mostly intuitive. Fast app speed. Team has been super responsive to help navigating some set-up needs and questions. No relation to the team, just met them, but I am happy to celebrate products that are a breeze to use.

Pros

Just switched from Docsend to Peony as we launched our Series A round. Excellent value and customer experience -- all the key features of the upper Docsend tiers at a fraction of the price, but the decision was definitely not about price and more about the modern experience (for both fundraisers and prospective investors) that Peony provides with both design and functionality. Nice flexibility for data rooms to have combinations of embedded file types, videos, web links and more. Doesn't have the third-party management features of Docsend, but not missing that too much, managing more through shared-use links with portal registration.

Cons

No major frictions thus far. Only issues/questions the team quickly addressed. Tiny CX upgrades will surely come over time but it's 95% spot on already.

FA

Founder and CRO

Founder and CRO

Used the software for: Less than 1 year

### "Top Dataroom/Deal room for a reasonable price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 25, 2026

Great overall experience. Happy to be using a complaint and easy to use, yet disruptively-priced data room.

Pros

Great value for money and top notch customer support from the founding team! Simple and easy to use.

Cons

Being able to completely white label would be nice. But of course that is not necessary, just a "nice to have."

JG

Joseph G.

CEO and Founder

Used the software for: Less than 1 year

### "Great Platform, Value, and Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2026

Overall experience has been very positive. I have not fully experienced all the features yet but I will for sure.

Pros

Ease of use, drag and drop capabilities, rapid response in support, and great service and value. It was easy to navigate through out the platform as well as setting up our data room.

Cons

When signing the NDA, it seems to be one letter off or it does not recognize initial letter of name. However, it is corrected after pressing enter/return. Custom NDA was a bit of a learning curve but support was quick to respond. They helped us understand the platform and they helped us fix the issues. The Founders really know the importance of resolving issues and incidents.

CE

CEO

CEO

Used the software for: Less than 1 year

### "Easy choice for data rooms"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 22, 2026

Simple to set up data rooms, simple to use, lots of good features. Signing is a bit left field, but the data rooms were very useful

Pros

Lots of utility, easy to use, great support. It was quick to set up and I have lots of data on usage and views.

Cons

Some of the features were a bit hidden, but that was solved with good support. Sometimes the UX was a bit unsexy, but always functional.

CE

CEO

CEO

Used the software for: Less than 1 year

### "Good product and excellent customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2026

While Peony itself is excellent, the support is the real standout. Every interaction I've had has been rapid, friendly, and super efficient. It’s rare to find a company that values the user’s time as much as they do. They don't just provide quick fixes; they provide real solutions with a human touch.

Pros

What I appreciate most about this product is the incredible value for money. You get premium features without the enterprise-level price tag. On top of that, the ease of use is a total win; the interface is so intuitive that our team was up and running in hours, not days. It’s rare to find a tool that is this powerful yet this accessible.

Cons

While the product excels in value and simplicity, there is one area that could use a boost: the onboarding resources. Currently, the documentation is good, but it can feel a bit lost when you're trying to master a new workflow quickly. I’d love to see a few short, targeted tutorial videos integrated into the help center.

SC

Software Consultant

Software Consultant

Used the software for: I used a free trial

### "Great polished, modern product. Would recommend trying!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 10, 2026

Great overall customer care experience, with fast response times as well. The team seem to really care about helping out their customers. I've spent some time looking for a solution like Peony, but all the others were just too expensive for what they claim to offer. Trialling Peony, it appears to suit my needs thus far.

Pros

\- The user interface is modern and relatively easy to navigate/use. - The feature set is wide, covering what many other products in the same niche do for a more accessible and transparent price. - Responsive team who clearly care about what they're building.

Cons

\- It would be great if there was a single-use tier, i.e. for a single data room with a fixed amount of storage/files, but inclusive of all of the key features. If this is already a thing, it's not incredibly clear to me.

PA

Partner

Partner

Used the software for: I used a free trial

### "Back to basics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2026

Overall, my experience with Peony has been very positive so far. The platform is easy to use, efficient, and well suited for managing small to mid-sized deals. It offers a good balance between functionality and cost, making it a strong alternative to traditional data room providers. I am looking forward to using it on live transactions.

Pros

Ease of use is definitely a strong point. The platform is intuitive and quick to set up, even for first-time users. I also appreciate how easy it is to share documents securely with external parties and manage access rights. Overall, it simplifies the data room experience compared to more complex and expensive alternatives.

Cons

Some aspects of the pricing and sales conditions could be clearer upfront, especially regarding AI credits and feature limitations between plans. It would also be helpful to have more detailed documentation on advanced features to better understand the full capabilities of the platform.

MD

Managing Director

Managing Director

Used the software for: Less than 1 year

### "Best Data Room Value There Is"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2026

We've had a great experience. I highly recommend. Five stars. And it is refreshing to get to deal directly with the \[sensitive content hidden\] building the app.

Pros

I'm a big fan of what Deqian is building. It provides the features of a much more expensive data room system, and he seems to add new features weekly. The value is unmatched.

Cons

Early versions required you to get comfortable with the setup. Today, it is intuitive and easy. When they added the signature feature, I was able to cancel another service.

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