--- title: "Convo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Convo Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10034148/Convo/" page_type: "product" language: "en" --- # Convo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Convo ## What is Convo? Convo is an AI meeting assistant that helps you know what to say next, while the conversation is happening. Before a meeting, you can prepare with context from past conversations or upload notes and documents. During the call, Convo provides on-screen guidance so you can handle questions, objections, and key moments with confidence. Afterwards, it turns meetings into clear summaries, action items, and follow-ups. Convo runs locally for privacy and works across any meeting platform, without bots joining your calls or requiring others to install anything. ## What is Convo used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Customer Success](https://www.capterra.com/customer-success-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $14.99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Convo?[Manage this product listing](https://www.g2.com/products/convo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Convo 5.0 (1) VS. [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting Price $14.99 Per User, Per Month Starting Price $699 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (988) Value For Money 5.0 (1) Value For Money 4.7 (920) Customer Service 5.0 (1) Customer Service 4.8 (946) ## Convo alternatives [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (988)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.8 (110)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) [Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.5 (566)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/5923/Celoxis/) ## FAQs about Convo Overview ### What company size and specific industries is Convo built for? Convo is designed for sales professionals, customer success managers, recruiters, and consultants in companies of any size. It fits teams that rely on frequent client communication and relationship management, including sales, customer support, recruiting, and consulting organizations. Features and Usability ### What are the key features of Convo? Convo offers AI Copilot, generative AI, natural language processing, intent recognition, and conversation intelligence for sales and customer engagement workflows. It also includes business process automation, workflow automation, task management, sales activity management, onboarding, personalization, usage tracking and analytics, contextual guidance, and a virtual personal assistant. Pricing ### How much does it cost and what fees or limitations are included? Convo starts at $14.99 per user/month on the Starter Plan, with a 25% discount for annual billing. The Professional Plan costs $37.99 per user/month and adds extended history, increased usage limits, and notetaker support. A free trial is available, and both plans include core calling and summary features. Integrations ### Which third-party tools and platforms does Convo integrate with? Convo integrates with 6 third-party tools, including communication and productivity platforms such as Gmail, Google Calendar, Microsoft Outlook, Microsoft Teams, Slack, and Notion. These catalog integrations cover email, scheduling, team messaging, and workspace documentation. Getting Started and Support ### What training and onboarding options does Convo offer? Convo provides documentation to help teams get started. Documentation offers written reference material for setup steps, feature explanations, and ongoing use, allowing users to review information at their own pace when they need guidance. Getting Started and Support ### What customer support options does Convo offer? Convo provides email/help desk support, a FAQ/forum, and a knowledge base. These resources give users written guidance for common questions and issue resolution. No reviewer feedback is available here to describe response speed, helpfulness, or recurring support frustrations. ## Features AI summary Based on 733 Virtual Assistant reviews Capterra reviewers highlight these as the features buyers care about most when choosing a virtual assistant: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Convo supports **Conversation Intelligence** and **Natural Language Processing**, giving teams useful tools to understand interactions and respond to user input more effectively. However, it does not offer **Speech Recognition**. Instead, it provides other features that reviewers also rate as important, including **AI Copilot** (**30%**) and **Generative AI** (**31%**). These capabilities can help businesses improve assistant responses, speed up task completion, and provide teams with more efficient ways to manage conversations and automate routine work. Conversation Intelligence 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Natural Language Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Workflow Automation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Convo 19 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Deep Learning: Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. - For Sales Teams/Organizations: Caters to sales teams - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Intent Recognition: Helps understand a user's intentions/actions - Natural Language Processing: Process and analyze human language in text or audio form - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Personalization: Adjust communications based on previous interactions or personal preferences - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Task Management: Create, manage and track all task activities and progression - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10034148/Convo/pricing/) Starter Plan $14.99 Per User,Per Month It includes: - Real-time insights - Post-call summaries - Basic "Ask AI" function - Basic usage limits - Calendar integration Professional Plan $37.99 Per User,Per Month It includes: - Everything in the Starter Plan plus - Post-call summaries + feedback - Notetaker joins meetings and takes notes - Enhanced "Ask AI" functions - Increased usage limits - Extended history & context - Connect your docs to Convo - Priority access to new features Enterprise Plan Contact vendor for details It includes: - Everything in the Professional Plan plus - Enterprise-grade security & compliance - Centralized admin & team management - Advanced customization & integration - Dedicated account manager for support Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Notion](https://www.capterra.com/p/186596/Notion/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Courtenay W. GLUE Veterinary ### "Great API, great meeting summariss" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2026 It's such a robust product with excellent integration and the rate of improvement is incredible. I really value a product team who takes my feedback seriously. Pros Robust API and excellent transcription offered locally without bots in the meeting. I can hide the UI easily too! Cons Any issues have been resolved very quickly by the team. We're waiting for video recording to be possible, and auto start and stop functions! Switched from [Sybill](https://www.capterra.com/p/251401/Sybill/) Lack of API support without extra cost. We need the data access. Alternatives considered [Grain](https://www.capterra.com/p/276893/Grain/) [Omi](https://www.capterra.com/p/10029357/Omi/) Reasons for choosing Convo Less expensive for the same or better functionality and more reliable than omi. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.