# Refinder Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Refinder Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10034239/Refinder

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# 

 Refinder Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Refinder

## What is Refinder?

Refinder is an AI-powered work hub that integrates with workplace applications like Slack and Google Chat. It automates tasks, manages applications, and provides access to organizational knowledge. The system connects with enterprise tools to handle routine activities such as sending emails, updating records, and notifying teams through conversational interactions. The platform allows for workflow creation without coding requirements. Additionally, Refinder features AI-powered search capabilities that deliver answers by accessing internal content across workplace applications in a centralized location. This reduces information fragmentation and streamlines knowledge retrieval. The system includes straightforward integrations and data connectors that require minimal maintenance. Through task automation, unified search functionality, and streamlined workflows, Refinder helps teams concentrate on important activities while enhancing overall productivity.

## What is Refinder used for?

[Chatbot](https://www.capterra.com/chatbot-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$20.9

Per User, Per Month

Free trial  
not available

Free version not included

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## FAQs about Refinder

Overview

### What company size and specific industries is Refinder built for?

Refinder is designed for organizations of any size that need a search tool for internal teams, including HR, sales, marketing, engineering, customer service, legal, real estate, travel, and research groups. It fits companies with cross-functional departments rather than a single industry or company stage.

Features and Usability

### What are the key features of Refinder?

Refinder offers AI/Machine Learning, Natural Language Processing, and Chatbot capabilities for sales and marketing workflows. Core features include automated responses and live chat, with these tools supporting conversational interactions and message handling across customer-facing communication channels.

Pricing

### How much does it cost and what fees or limitations are included?

Refinder starts with a free version for 1 user, then the Pro plan costs $20.9 per month per user for 1 user, and the Team plan costs $86.9 per month per user for 10 users. The free tier includes 1 AI agent and up to 150 messages per month.

Integrations

### Which third-party tools and platforms does Refinder integrate with?

Refinder integrates with 10 third-party tools for knowledge and collaboration, including Confluence, Dropbox Business, Figma, Gmail, Google Drive, Jira, Notion, OneDrive, Slack, and ownCloud. It covers document storage, team communication, project tracking, and workspace content sources.

Getting Started and Support

### What training and onboarding options does Refinder offer?

Refinder provides documentation as its training option for teams getting started. Documentation offers written reference material for reviewing setup steps, product features, and common use guidance at any time.

Getting Started and Support

### What customer support options does Refinder offer?

Refinder provides email/help desk support and a knowledge base. These channels give users direct assistance and self-service help for common questions, setup steps, and troubleshooting. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Automated Responses

Automatic reply functionality for incoming messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

For Sales/Marketing

Used as a promotional or demonstration tool in sales and marketing presentations

Live Chat

Ability to chat online in real time

Natural Language Processing

Process and analyze human language in text or audio form

Refinder 6 features

Software program that continuously adjusts its behavior based on observed data

Automatic reply functionality for incoming messages

AI-based platform which conducts a conversation via auditory or textual methods

Used as a promotional or demonstration tool in sales and marketing presentations

Ability to chat online in real time

Process and analyze human language in text or audio form

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## Pricing

Free Version

Pro

$20.90

Per User,Per Month

It includes:

-   Include 2 AI Agents
-   Up To 500 Messages Per Month
-   Integrates With Multiple Work Tools
-   Google Chat/Slack Integration

Team

$86.90

Per User,Per Month

It includes:

-   Include 10 AI Agents
-   Up To 2,000 Messages Per Month
-   Integrates With Multiple Work Tools
-   Google Chat/Slack Integration

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)[

Notion](https://www.capterra.com/p/186596/Notion/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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