--- title: "Refinder Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Refinder Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10034239/Refinder/" page_type: "product" language: "en" --- # Refinder Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Refinder ## What is Refinder? Refinder is an AI-powered work hub that integrates with workplace applications like Slack and Google Chat. It automates tasks, manages applications, and provides access to organizational knowledge. The system connects with enterprise tools to handle routine activities such as sending emails, updating records, and notifying teams through conversational interactions. The platform allows for workflow creation without coding requirements. Additionally, Refinder features AI-powered search capabilities that deliver answers by accessing internal content across workplace applications in a centralized location. This reduces information fragmentation and streamlines knowledge retrieval. The system includes straightforward integrations and data connectors that require minimal maintenance. Through task automation, unified search functionality, and streamlined workflows, Refinder helps teams concentrate on important activities while enhancing overall productivity. ## What is Refinder used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20.9 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Refinder?[Manage this product listing](https://www.g2.com/products/refinder-ai/claim_requests/new?auto=true) ## FAQs about Refinder Overview ### What company size and specific industries is Refinder built for? Refinder is designed for businesses of all sizes that need support across HR, sales, marketing, engineering, customer service, legal, real estate, travel, and research functions. It suits organizations with teams in multiple departments, rather than a single industry or company size. Features and Usability ### What are the key features of Refinder? Refinder includes AI/Machine Learning, Natural Language Processing, and a chatbot for handling customer interactions. It also offers automated responses and live chat, with features for sales and marketing workflows. These capabilities support message handling, conversation routing, and response automation across customer-facing channels. Pricing ### How much does it cost and what fees or limitations are included? Refinder starts with a free version for 1 user, then the Pro plan costs $20.9 per month per user for 1 user. The Team plan is $86.9 per month per user for 10 users. The Free plan includes 1 AI agent and up to 150 messages monthly. Integrations ### Which third-party tools and platforms does Refinder integrate with? Refinder integrates with 10 third-party tools and platforms, including Confluence, Dropbox, Figma, Gmail, Google Drive, Jira, Notion, OneDrive, Slack, and ownCloud. These integrations cover collaboration, file storage, email, and project management tools commonly used across teams. Getting Started and Support ### What training and onboarding options does Refinder offer? Refinder provides documentation to help teams get started. This written material can support self-paced reference, feature review, and step-by-step setup guidance for users who need information while learning the product. Getting Started and Support ### What customer support options does Refinder offer? Refinder provides email/help desk support and a knowledge base for customer assistance. The catalog does not include reviewer feedback about support quality, so no claims can be made about response speed, helpfulness, or common support issues. ## Features AI summary Based on 1,278 Virtual Assistant reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Refinder includes **Automated Responses** and **Natural Language Processing**, so it covers two of the top features buyers look for in a chatbot. However, it does not include **Language Detection**. Instead, it offers other important capabilities that reviewers also value, including **Live Chat** (**48%**) and **AI/Machine Learning** (**42%**). These features help businesses respond to customers in real time, improve conversation quality, and handle support interactions more efficiently, giving teams a practical way to manage customer communication at scale. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Live Chat Ability to chat online in real time Natural Language Processing Process and analyze human language in text or audio form Refinder 6 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Live Chat: Ability to chat online in real time - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10034239/Refinder/pricing/) Pro $20.90 Per User,Per Month It includes: - Include 2 AI Agents - Up To 500 Messages Per Month - Integrates With Multiple Work Tools - Google Chat/Slack Integration Team $86.90 Per User,Per Month It includes: - Include 10 AI Agents - Up To 2,000 Messages Per Month - Integrates With Multiple Work Tools - Google Chat/Slack Integration ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ Notion](https://www.capterra.com/p/186596/Notion/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.